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Cancellation service #1 in Singapore
Crafto is a subscription-based digital service focused on creative content and tools for rapid creation of inspirational messages, quotes and short video features.
The service is available through mobile app stores and Crafto’s website and uses recurring subscriptions for access to premium features.
Crafto is distributed via the App Store (iOS), Google Play (Android) and directly through web or other payment methods.
Platform-specific store policies and payment processors control how subscriptions are managed and cancelled.
After cancellation you typically retain access to paid features until the end of the current billing period.
Payments already processed remain valid for the paid term; access ends when that term expires.
Subscriptions auto-renew unless cancelled in the required timeframe for the channel (App Store requires at least 24 hours’ notice).
Make sure you confirm cancellation to prevent future billing attempts by the payment provider.
Account data and any content associated with your account remain governed by Crafto’s terms; cancelling a subscription does not necessarily delete account data.
Check Crafto’s help pages or terms for the procedure to request data removal if needed.
Crafto maintains a strict no-refund policy for subscription payments; payments already made are described as non-refundable.
This policy is stated in Crafto’s pricing and cancellations information.
Pricing may vary by store and region; always check Crafto’s official pricing page for the latest plan options and terms.
Do not rely on third-party summaries for exact regional prices - use the official links below.
Crafto’s site lists plans but does not show official SGD pricing in the public materials verified here.
App stores may display local or converted prices at checkout; verify the amount before confirming a purchase.
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) and related regulations include protections for digital content, including a 14-day cooling-off right in some cases.
These rights can apply unless the consumer clearly accepted immediate supply or an express waiver at purchase.
Crafto’s public materials state a no-refund policy and do not explicitly reference Singapore consumer law or CPFTA compliance.
Singapore consumers should check whether a cooling-off waiver was accepted at purchase and consider contacting the payment provider or the Consumers Association of Singapore (CASE) if needed.
Users praise Crafto for creative templates, strong video features and a wide variety of quotes and design options.
Reviews note the app is helpful for quickly creating inspirational messages and statuses.
Several users report issues such as prompts to subscribe when sharing or downloading, access blocked despite active subscriptions, and support tickets closed without resolution.
Some reviews cite attempted repeated charges or unexpected renewals and dissatisfaction with refund handling.
Not cancelling at least 24 hours before renewal (for App Store subscriptions) can result in an unwanted automatic renewal.
Set a calendar reminder a few days before the renewal date to avoid last-minute problems.
Trying to cancel an App Store subscription inside the app will not stop Apple-managed renewals; iOS subscriptions must be cancelled through your Apple account.
Likewise, subscriptions billed by Google Play should be managed in Google Play or the in-app account settings where indicated.
| Channel | Cancellation method | Refunds | Details | Source |
|---|---|---|---|---|
| App Store (iOS) | Cancel via Apple account settings (App Store subscriptions) | No refunds for payments already made | At least 24 hours notice recommended | App Store listing |
| Google Play (Android) | Cancel via in-app settings or Google Play / payment provider | No refunds for payments already made (per Crafto policy) | Not specified publicly | Crafto pricing page |
| Web / other | Disable AutoPay or cancel in account settings on Crafto web | No refunds for payments already made | Access until end of paid period; notice depends on payment method | Crafto help portal |
Keep your cancellation confirmation and monitor your payment method for any further charges.
If a renewal still appears, contact the store (Apple/Google) or your card issuer with your documentation.
No public physical cancellation address was found in the verified Crafto materials; cancellations are handled electronically.
Refer to Crafto’s help portal or the official pricing page for current contact options and support procedures.
Use the official help portal for support steps and to raise tickets for billing or access issues.
If you are in Singapore and believe your consumer rights were affected, consider contacting your payment provider or consumer protection bodies for further advice.
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Written by Jia Hao Rajan
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.