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Cancellation service #1 in Singapore
Ecomhunt is a product-research tool for dropshippers and e-commerce sellers that highlights trending products, provides analytics, and offers marketing resources. It is operated by Blueicon Ltd.
The service helps merchants discover product ideas, analyze demand, and access promotional materials and training. Users subscribe to access curated product lists and tracking features.
After you cancel, access to Ecomhunt continues until the end of your pre-paid billing period. You will not be billed for future periods after cancellation if processed correctly.
Your account remains in the system but access to paid features ends at the billing cutoff. Export or save any important data before the access period ends.
Cancelling stops future automatic renewals. If you are charged after cancelling, gather proof and contact support or your payment provider.
Ecomhunt offers a 30-day money-back guarantee for the original sign-up. If you cancel within 30 days of the first purchase you may request a full refund - no questions asked.
This guarantee applies only to your first purchase; renewals are excluded. See the FAQ for the guarantee details: Ecomhunt FAQ.
Payments made after the 30-day window are generally non-refundable. The company’s terms state that subscription fees are non-refundable after the initial period and partial refunds are not provided.
Refunds outside the stated policy may be considered at the company’s discretion. See terms: Ecomhunt Terms & Conditions.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Basic | S$21.60 | monthly | 2 years database, 50 live trending products, 10 tracker sessions |
| Basic | S$226.80 | annual | 2 years database, 50 live trending products, 10 tracker sessions |
| Pro | S$37.80 | monthly | Unlimited all features, 1-on-1 expert consultant, masterclass, 80 trending products, 100 tracker sessions |
| Pro | S$372.60 | annual | Unlimited all features, 1-on-1 expert consultant, masterclass, 80 trending products, 100 tracker sessions |
| Suite | S$54.00 | monthly | All Pro features plus AliExpress info, content library, 3ET course, 120 trending products, 500 tracker sessions |
| Suite | S$469.80 | annual | All Pro features plus AliExpress info, content library, 3ET course, 120 trending products, 500 tracker sessions |
Exact SGD pricing is not posted by Ecomhunt; the table uses USD-to-SGD conversions (approx. 1 USD = 1.35 SGD) provided in verified data.
Under Singapore’s Consumer Protection (Fair Trading) Act, consumers are entitled to clear, accessible cancellation and refund policies for digital services. Terms should be transparent and easy to follow.
If the cancellation method is unclear or difficult to use, this may be considered poor practice under Singapore law. Limitations on refunds (e.g., first purchase only) could raise questions about unfair contract terms.
If you cannot resolve a dispute with the merchant, keep your records and consider escalating to local consumer channels for guidance on your rights and next steps.
Some users praise Ecomhunt’s free courses and the usefulness of product research features. For example, a Trustpilot reviewer highlighted helpful free courses and resources.
See user comments: Trustpilot - Ecomhunt reviews.
Many reviews between 2021 - 2024 report problems with cancellation, difficulty contacting support, being charged after requesting cancellation, and customer-service issues.
Sitejabber also contains complaints about aggressive support and the need for PayPal disputes to stop payments: Sitejabber - Ecomhunt reviews.
User feedback suggests the website cancellation path works for many, but keep documentation in case of billing disputes. Use PayPal records if you need to escalate.
Many users try to cancel via the App Store or Google Play. Because Ecomhunt processes subscriptions via their website/PayPal, this will not stop billing and leads to continued charges.
Expecting a refund after the 30-day money-back window is a common mistake. Only the first purchase is covered by the 30-day guarantee; renewals are excluded.
Failing to save transaction records, screenshots, and support messages makes disputes harder. Always capture confirmation screens and emails immediately after cancelling.
| Aspect | Ecomhunt | What to verify | Period |
|---|---|---|---|
| Cancellation method | Via account profile on Ecomhunt website | Confirm cancellation in your account and keep screenshots | - |
| App-store cancellation | Not supported | Do not rely on App Store / Google Play to stop billing | - |
| Refund policy | 30-day money-back for first purchase only | Request refund within 30 days; renewals excluded | - |
| Example plan (Basic) | S$21.60 / S$226.80 | Verify billing cycle and expiry date after cancellation | monthly / annual |
After cancellation, verify you received confirmation and monitor your PayPal or card for any unexpected charges. Keep records until any potential dispute is resolved.
Refer to Ecomhunt’s FAQ and Terms pages for official guidance and policies:
Ecomhunt is operated by Blueicon Ltd. The operator is listed as Blueicon Ltd., Israel.
There is no publicly listed local Singapore cancellation address on Ecomhunt’s pages. Use the website account tools and official support channels to cancel and resolve billing issues.
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Written by Jia Hao Rajan
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.