Cancellation Glossybox: Easy Method

What is Glossybox

Service overview

Glossybox is a subscription beauty-box service that sends curated skincare, makeup and hair samples to subscribers each month.

The box is intended to help customers discover new brands and products without buying full-size items.

How subscriptions work

Subscriptions are billed on a recurring schedule unless cancelled before the renewal cutoff. Plans include monthly and prepaid multi-month options.

Prepaid plans (3, 6, 12 months) are charged upfront and typically run for the full term; cancellations usually only stop renewal at term end.

How to cancel Glossybox

Cancel via the website (recommended)

• Log in to your Glossybox account on the Singapore site.
• Go to "My Account" > "Message Center" and send a clear cancellation request.
• Send the request before the monthly cutoff - typically the 14th or 15th of the month - to avoid renewal of the next box.
• Note: partial-term (3, 6, 12-month) subscriptions can usually only be cancelled to stop renewal at the end of the prepaid term, not mid-term.

Other cancellation methods

• If you subscribed via Apple App Store, cancel through your Apple account subscription settings - Glossybox cannot cancel App Store subscriptions for you.
• If you subscribed via Google Play, open Google Play Store → profile → Payments & subscriptions → Subscriptions → Glossybox → Cancel subscription. See a step guide: Google Play cancel steps.
• Phone cancellation (where available): call 844-1433-5145 to request cancellation - keep a note of the call date and agent if you use this option.

What happens when you cancel

Deliveries and access

If you cancel after the cutoff for the current month, you will usually still receive (and be charged for) that month’s box.

Paid-for boxes already dispatched or included in a prepaid term are typically delivered; cancellation normally stops future renewals only.

Account and data

Your account generally remains active for access to order history and support until you request account deletion under Glossybox terms.

Glossybox stores order and contact information as described in its terms and conditions; check their terms for data-retention details.

Will I get a refund?

Refund policy - key points

• You may have a 14-day cooling-off period from receiving the first Beauty Box to cancel and request a refund, provided items are unopened and unused.
• Returns are usually accepted only for unopened or defective items and must be returned within the timeframe specified by Glossybox.
• Return shipping costs are typically borne by the customer unless the item is defective.

Timing and exceptions

Refunds are typically processed within 5 - 10 business days after the return is received, though some cases may take up to 14 days.

Glossybox does not typically issue refunds for simple dissatisfaction with a product unless the item is damaged, defective or misdescribed.

Glossybox plans and pricing

Available plans (Singapore pricing)

Below are the plan names, prices and key features reported in a 2024 - 2025 Singapore-focused review. Confirm current prices on the Glossybox Singapore site before subscribing.

Prepaid plans are charged up front and run for the full term; month-to-month plans allow cancellation between billing cycles.

Price verification

Prices above were sourced from a Singapore-focused review and may change. Always verify on Glossybox’s official pages before purchasing.

For terms and conditions related to subscriptions and refunds, consult Glossybox’s official terms page.

Your consumer rights in Singapore

Cooling-off and return rights

Consumers commonly have a short "cooling-off" period under various consumer-protection regimes; Glossybox references a 14-day return window for unopened items.

To use any cooling-off or return right, return items unused and within the stated timeframe and follow Glossybox’s return instructions.

Subscription commitments and cancellations

Prepaid subscriptions (3, 6, 12 months) generally require you to fulfil the term; cancelling usually stops the next renewal rather than providing pro-rata refunds.

If you subscribed through a third party (Apple or Google), you must cancel with that third party to stop recurring billing through their platform.

Customer experiences

Positive feedback

Some customers report quick and helpful customer service, including timely replacements for faulty items in individual cases.

Positive experiences are often highlighted where customer service resolves product issues promptly.

Common complaints

Many users report difficulty cancelling, including unexpected auto-renewals despite attempted cancellations.

Other frequent complaints include repeat charges after cancelling, receiving extra or incorrect items, and unclear cancellation options on the site.

For user reviews and common reports, see customer reviews: Trustpilot Glossybox reviews.

Documentation checklist

Before you submit a cancellation

• Account email and full name used for the subscription.
• Order number(s) or subscription ID shown in your orders page.
• Date and time you submitted any prior cancellation attempts (screenshots recommended).

For refunds or returns

• Photos of unopened/unworn items and packaging condition.
• Tracking number or proof of postage for returned items.
• Bank or card statement line showing the charge (if disputing a payment).

Common mistakes

Missing the cutoff date

A frequent error is requesting cancellation after the monthly cutoff (typically the 14th or 15th). If you miss the cutoff, you will usually be charged for - and receive - the next box.

Always send cancellation requests well before the cutoff and keep proof of the request.

Cancelling in the wrong place

If you subscribed via Apple or Google, cancelling on the Glossybox website will not stop charges from Apple or Google. Use the platform where you originally subscribed.

Also avoid assuming prepaid plans will refund unused months - most prepaid plans only stop future renewals at term end.

Comparative recap

Quick plan comparison

The table below summarizes the plans, prices and who they suit at a glance.

Which to choose

Choose month-to-month if you want flexibility and the ability to cancel quickly. Choose prepaid plans for lower effective monthly costs if you intend to keep the box for the full term.

Remember prepaid plans are usually non-refundable mid-term - cancellation generally prevents future renewals only.

After cancelling

What to check next

• Save confirmation of your cancellation (screenshot or message copy).
• Monitor your bank or card statement for any unexpected charges in the following cycle.
• If you were charged after cancelling, gather documentation and contact support or your card issuer as needed.

Helpful official links

• Glossybox returns & FAQs: Glossybox FAQ (IE)
• Glossybox terms & conditions: Glossybox terms
• Step-by-step cancellation guide (third-party summary): Postclic cancellation guide

Address

Postal address for correspondence

Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich, Cheshire, CW9 7RA, United Kingdom.

How to use this address

This UK postal address can be used for written correspondence from Singapore (for cancellation letters or certified returns where the service accepts postal notices).

When sending mail, include your account details, order number and contact email to help support match your case quickly.