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Cancel GROUPON
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Groupon service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Groupon: Easy Method
What is Groupon
Overview
Groupon is an online marketplace that sells discounted vouchers and deals for local services, travel, events and goods. Customers buy vouchers to redeem at participating merchants for a reduced price.
What Groupon sells
Offerings include local experience vouchers, physical goods, event tickets and travel packages. Availability and refund rules vary by deal and merchant.
How to cancel Groupon
Cancel a subscription (app stores)
- If you subscribed through the App Store, cancel in Settings → your name → Subscriptions → select Groupon → Cancel.
- If you subscribed through Google Play, open the Google Play app → Subscriptions → select Groupon → Cancel.
- After cancelling via the app store, access generally continues until the end of the paid billing period.
- See an external step guide: Postclic - cancel Groupon subscription.
Cancel a website order or voucher
- Log in to your Groupon account on the website and go to “My Groupons.”
- Select the order or voucher and click “Cancel” if the option is available within the allowed window.
- Final-sale deals and already-redeemed vouchers typically cannot be cancelled; availability depends on the deal’s terms.
What happens when you cancel
Access and renewals
Cancelling a subscription through the app store stops future renewals but does not usually cut off access immediately.
Access is normally retained through the end of the current paid billing period after cancellation.
Account, vouchers and data
Your Groupon account and unused vouchers remain linked to your profile unless you request account deletion. Voucher validity and merchant terms still apply.
Keep records of cancelled orders and confirmation emails; they may be needed for refunds or disputes.
Will I get a refund?
Refund windows and general rules
- Local vouchers: refundable within 3 days of purchase if unredeemed and not labelled “Final Sale.”
- Groupon Goods (physical items): returns accepted within 30 days of delivery unless the deal’s fine print says otherwise.
- Tickets and events: most are Final Sale; some eligible items allow refunds within 24 hours of purchase when stated.
- Travel/getaways: refunds apply if the merchant cannot book before the book-by date; otherwise voucher value may remain as credit and hotel-specific rules apply.
Processing, exceptions and credits
- Refunds to the original payment method typically take 1 - 2 business days to process, and up to 10 business days to appear depending on the bank.
- Groupon may issue Groupon Bucks (site credit) instead of a card refund in certain cases.
- There is no automatic 14-day cooling-off right through Groupon; refund rights follow Groupon’s stated policy and the deal’s terms.
Groupon plans and pricing
Pricing overview
This guide does not invent or list prices. Groupon’s available plans, memberships and pricing can change by market and over time.
Check the official source
Always check Groupon’s official site or app for current pricing and membership availability for Singapore before subscribing or purchasing.
Note: there is no verified evidence that a paid Groupon Select membership is offered in Singapore; Select has been reported as a US product only.
Your consumer rights in Singapore
Lemon Law and defective goods
Under Singapore’s laws (Lemon Law and the Consumers Protection provisions), consumers may request repair, replacement or refund for defective or non-conforming goods within six months.
These statutory remedies apply to goods, but platform-specific refund rules (such as Groupon’s) determine how promotions on the platform are handled.
Change-of-mind refunds
Singapore law does not require a change-of-mind refund; return or refund for regret of purchase is provided only if the retailer or platform offers it in their policy.
Groupon’s short refund windows (for example, the 3-day rule for some vouchers) are policy-based, not a statutory cooling-off period.
Customer experiences
Positive feedback
Many customers praise Groupon for wide discount selection and value when merchant service matches the deal description. People often cite discovering new local experiences.
Negative feedback
Common complaints include slow or unhelpful customer service, difficulty obtaining refunds, and receiving Groupon Bucks instead of monetary refunds.
Other reported problems include misleading listings, non-delivery of goods or merchants refusing to honor vouchers. See user reviews: Trustpilot - Groupon reviews.
Documentation checklist
Before contacting Groupon or merchant
- Order number and voucher code.
- Purchase date, payment method and receipt screenshot.
- Screenshot of the deal page and any “Fine Print” showing restrictions or final-sale wording.
If you escalate or need a dispute
- Records of communication with the merchant and Groupon (dates, names, screenshots).
- Evidence of non-delivery, defects, or redemption attempts (photos, logs).
- Bank statements showing the transaction if you pursue a chargeback or formal complaint.
Common mistakes
Cancelling in the wrong place
Users sometimes try to cancel subscriptions on the Groupon website when the subscription was purchased via Apple or Google; this will not stop automatic renewals.
Always cancel through the app store when the subscription was set up there.
Assuming automatic refunds
Many buyers assume a 14-day statutory cooling-off right applies; Groupon does not provide a general 14-day cancellation right for deals.
Check the deal’s fine print for specific refund windows (for example, 3 days for some local vouchers) before assuming you can get a refund.
Comparative recap
| Item | Key refund / cancellation rule | Details |
|---|---|---|
| Local vouchers | Refundable if unredeemed and not Final Sale. | 3 days |
| Groupon Goods (physical) | Return for refund unless fine print states otherwise. | 30 days |
| Tickets & Events | Mostly Final Sale; some allowed refunds within a short window. | 24 hours (when eligible) |
| Subscriptions (app store) | Cancel via App Store or Google Play; access remains until end of paid period. | Through billing period |
After cancelling
What to watch for
Keep cancellation confirmations and monitor your bank or card statement for the refund or final charge. Allow up to 10 business days for posted refunds in some cases.
If you receive Groupon Bucks instead of a card refund and you prefer a card refund, document the request and escalate if necessary.
Helpful links
- Guide for cancelling subscriptions: Postclic - cancel Groupon subscription
- Singapore consumer rights overview relevant to marketplace purchases: Singapore consumer service summary
- User reviews that illustrate common issues: Trustpilot - Groupon reviews
Address
Groupon Singapore office
83 Clemenceau Avenue #18-01 UE Square Singapore 239922
Visiting or mailing
Confirm office hours or preferred contact methods before visiting. Keep copies of any mailed correspondence and tracking information.