Cancellation Wizz Discount Club: Step-by-Step Guide

What is Wizz Discount Club

Service overview

Wizz Discount Club (WDC) is a paid membership that offers discounted fares and other benefits for Wizz Air bookings. It is sold as an annual subscription covering the member and companions depending on the selected plan.

How it is billed

Memberships are subscription-based and renew automatically unless cancelled before the renewal deadline. Payment and management can occur via the Wizz app, Wizz website, or through platform stores (Apple/Google) depending on how you purchased.

How to cancel Wizz Discount Club

Before you start

Confirm where you purchased the membership (Wizz website/app, App Store, or Google Play) so you use the correct cancellation route.

Step-by-step cancellation

• If purchased via Apple App Store: cancel the subscription through your Apple ID subscriptions settings at least 24 hours before the end of the billing period.
• If purchased via Google Play: cancel in Google Play subscriptions at least 24 hours before the billing period end.
• If purchased via Wizz website or Wizz app: cancel via your Wizz account on the website or inside the app, or by emailing Wizz support. Deleting the mobile app does not cancel the subscription.
• Keep proof of cancellation (confirmation email or screenshot) and note the date you cancelled and the membership expiry date.
• If the cancellation is triggered by a unilateral change in terms/benefits, follow any special termination instructions in the communication from Wizz and contact the Call Centre if a prorated refund was offered.

What happens when you cancel

Access after cancellation

Once you cancel, your membership usually remains active until the end of the paid billing period. You retain member benefits for the remainder of that period.

Renewal and account status

Automatic renewal will be stopped after successful cancellation. Your Wizz account and booking data usually remain as before; deleting the app does not remove the subscription or account.

Will I get a refund?

Standard refund policy

Under the standard Wizz Discount Club terms, annual membership fees are non-refundable for normal termination.

Exceptions and special cases

• If Wizz Air unilaterally reduces membership benefits (for example by raising the discount threshold), they have in the past offered a special right of termination with prorated refunds if members cancelled by a given deadline. See the reported example in the linked article below.
• If you believe your case merits an exception (billing errors, duplicate charges, or a company-offered prorated refund), contact Wizz support promptly and keep supporting documents.

Wizz Discount Club plans and pricing

Overview of available plans

The table below lists approximate Singapore Dollar (SGD) annual prices converted from EUR using an approximate rate. For exact Singapore pricing, check the Wizz app or the store used to purchase your subscription.

Price notes

Prices are approximate and for guidance only. Official SGD pricing may differ and is shown at purchase in the app or store.

Your consumer rights in Singapore

Before renewal

To avoid unwanted charges you must cancel prior to the automatic renewal deadline. Wizz requires cancellation at least 24 hours before the end of the billing period.

Escalation and protections

Where a provider makes unilateral, materially harmful changes to a paid service, affected customers may be entitled to reasonable termination and refund remedies.

If you cannot resolve a dispute directly with Wizz, you may escalate to Singapore consumer-protection channels or other dispute-resolution bodies for advice and help.

Customer experiences

Positive feedback

Some members report the WDC pays for itself after a few flights, especially when travelling with a companion.

Negative feedback

• Users reported misleading advertising or unclear application of discounts in some bookings.
• Complaints include unexpected system surcharges that appeared to offset the discount and issues where upgrades did not extend membership term as expected.
• After benefit changes, some members reported difficulty getting cancellation or prorated refunds via Call Centre and used complaint sections or workarounds.

Documentation checklist

What to gather before contacting support

• Membership ID or account email used to buy WDC.
• Proof of purchase: order confirmation, receipt, or bank statement showing the charge.
• Screenshot of the membership settings showing renewal date and plan.
• Any official communication from Wizz about changes to the membership or special termination offers.
• Records of contact attempts: emails, call dates, chat transcripts, and complaint reference numbers.

Why these documents help

Complete documentation speeds verification, supports refund requests, and is useful if you escalate to a consumer body or file a formal complaint.

Common mistakes

Assuming deletion cancels subscription

Deleting the Wizz app does not cancel a WDC subscription. You must cancel via the store or Wizz account where you purchased it.

Missing the cancellation window

Waiting until the last minute can lead to automatic renewal. Wizz requires cancellation at least 24 hours before the billing period ends to avoid the next charge.

Expecting automatic refunds

Annual fees are generally non-refundable on standard termination. Do not assume you will automatically receive a refund unless Wizz has made a specific offer or made a material change to benefits.

Comparative recap

Quick comparison

How to choose

Compare how often you fly, whether you travel with companions, and whether premium perks justify the higher cost. For exact pricing in SGD check the app or store before purchasing.

After cancelling

Immediate steps

• Save your cancellation confirmation and check that automatic renewal is disabled in your store account or Wizz account.
• Monitor your payment method for any unexpected charges after cancellation and contact your bank if a duplicate charge appears.

Helpful links and further reading

Wizz Discount Club terms and cancellation rules (official): Wizz Terms & Conditions.

Report on WDC benefit changes and prorated refunds historically offered: Travel-Dealz article.

Community experiences and workaround reports (examples): Reddit discussion.

Archived terms document referenced by some users: WDC terms (Scribd).

Address

Corporate address

Wizz Air UK Ltd, 128 City Road, London, EC1V 2NX, United Kingdom.

Notes on contacting

Use the Wizz app or website support channels for account-specific requests. For mailed correspondence or formal notices, use the corporate address above.