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Yitty

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Yitty Membership | Postclic
Yitty
800 Apollo Street
90245 El Segundo United States
support@fabletics.com
Cancellation of Yitty contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Yitty service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Yitty
800 Apollo Street
90245 El Segundo , United States
support@fabletics.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Yitty. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Yitty: Easy Method

What is Yitty

Overview

Yitty is a fashion brand and shopping service focused on inclusive, body‑positive apparel and membership benefits.

The service offers a VIP membership with monthly credits and member pricing, plus access to related services.

How it operates

Yitty operates an online store and membership model that provides monthly VIP credits, discounts, and app access.

Membership billing is in USD and converted by the user's bank or app store at the prevailing exchange rate.

How to cancel Yitty

Cancel via Web / Desktop Account

  • Log in to your account at yitty.fabletics.com.
  • Go to Account page > Membership Options > select “Cancel Membership.”
  • No cancellation fee applies.

Cancel via Live Chat, Phone or App

  • Live chat: Contact Yitty via 24/7 live chat and request cancellation of VIP Membership.
  • Phone: Call Customer Service at +1 844 144‑YITTY (1 844 1449 14889); call centre available 24/7.
  • App store purchases: Cancellation must be handled via your Yitty account (web/chat/phone), even if purchased in the app.

SMS for marketing only

  • To stop marketing texts only, text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to the shortcode.
  • This unsubscribes marketing messages only - it does not cancel VIP membership.

What happens when you cancel

Access and membership status

After you cancel, your membership stops future renewals; you should no longer be billed for new membership periods.

Check your account to confirm the membership status change and any final activity date.

Data and credits

Unused promotional member credits generally remain usable after cancellation until they expire (12 months), per available policy details.

Confirm via customer service that credits remain on your account and note the expiry date.

Will I get a refund?

Membership fees

There is no explicit refund policy for membership fees documented in available information.

Membership cancellation does not automatically refund past charges; refunds are not guaranteed for prior billed months.

Product returns and exceptions

  • Product return (US/Canada): Return items within 90 days of shipment in new, unused condition with original packaging; refunds to original payment method may have loyalty/store credit deductions.
  • Yitty × ThredUp items: Returns within 14 days of delivery; refund to original payment method minus a $5.99 return shipping fee.
  • VIP credit purchases: Partial returns of multi‑piece orders purchased with VIP Credit are refunded proportionally as store credit; full returns yield full credit refund.
  • If Yitty cancels an order you were charged for, they will issue a refund.

Singapore-specific refund note

There is no evidence in Yitty’s publicly available policies of a statutory 14‑day cooling‑off refund requirement that applies to Singapore customers.

If you believe you are entitled to a refund under local law, document communications and escalate with customer service.

Yitty plans and pricing

Pricing table

Plan Price Period Features
Yitty VIP Membership US$59.95 per month (approx. S$81.00 - S$83.00) Monthly Monthly VIP Credit up to US$100; 20 - 50% off pricing; free Fabletics FIT app; free shipping over US$59.95; skip month; cancel anytime
Fabletics FIT app (non‑member) US$14.99 per month (approx. S$20) Monthly On‑demand workouts; included free for VIP members

Pricing notes

No official SGD price is listed; membership is billed in USD and converted to SGD by your bank or the app store.

Check your payment method’s exchange rate and any card fees when comparing actual SGD charges.

Your consumer rights in Singapore

Cooling‑off and CPFTRA context

Under Singapore law (Consumer Protection (Fair Trading) Act), a 14‑day cooling‑off period can apply in certain online sales situations.

Available Yitty policies do not reference Singapore cooling‑off rights, suggesting possible gaps in posted terms.

Practical steps for Singapore consumers

  • Document all cancellation and refund requests (dates, screenshots, chat transcripts, order numbers).
  • Request escalation if customer service refuses a refund and cite local consumer rights where applicable.

Customer experiences

Positive feedback

  • Many reviewers praise inclusive sizing, confident fit, good quality, and VIP membership perks.
  • Some customers report easy ordering and smooth returns/exchanges with helpful service.

Negative feedback

  • Common complaints include unexpected fees or tariffs and perceived pricing opacity around VIP credits.
  • Reports of website glitches, navigation issues, and some difficulties or delays in cancellation and lost credits have been noted.

Documentation checklist

Before you contact customer service

  • Order number(s) and membership account email.
  • Screenshots of account membership page showing billing/credit details.
  • Dates and screenshots of any charges you dispute.

When you contact customer service

  • Save chat transcripts, agent names, and reference numbers.
  • Record the date/time and phone call reference if you call; ask for an email confirmation where possible.

Common mistakes

Assuming SMS unsubscribes membership

Example: Texting STOP will only unsubscribe marketing messages and will not cancel VIP membership.

Always follow account cancellation steps or contact chat/phone to cancel membership itself.

Not documenting cancellations

Example: Relying on verbal confirmation without a transcript can lead to continued charges after cancellation.

Always request written confirmation (email or chat transcript) and keep screenshots of the cancelled membership status.

Comparative recap

Channel comparison

Channel How to cancel Typical availability Refund likely? Period
Web / Desktop Account Account page > Membership Options > Cancel Membership Online self‑service Refunds not typically issued for past membership charges Monthly
Live Chat Request cancellation via 24/7 live chat 24/7 Refunds depend on circumstance; not guaranteed N/A
Phone Call Customer Service at the provided number to request cancellation 24/7 Refunds depend on circumstance; not guaranteed N/A
App Store / Google Play Cancellation must be handled via Yitty account (web/chat/phone) Via Yitty support App store cancellation not documented as sufficient N/A
SMS (marketing) Text STOP/END/CANCEL/UNSUBSCRIBE/QUIT to shortcode Immediate for marketing messages Not applicable to membership refunds N/A

Key takeaway

Use the web account or live chat for the clearest cancellation path and keep documentation for any dispute.

Expect membership refunds to be uncommon; clarify credit expiry and return policies before cancelling.

After cancelling

What to check immediately

  • Confirm your account shows membership cancelled and note any final billing date.
  • Verify that unused promotional credits remain and note their 12‑month expiry where applicable.

Next steps if issues arise

  • If you continue to be billed, gather documentation and contact customer service again with evidence.
  • For unresolved disputes in Singapore, document attempts to resolve and consider contacting local consumer protection bodies.

Address

Customer service mailing address

Yitty, Attn: Customer Service, 800 Apollo Street, El Segundo, CA 90245, United States.

When to use the address

Use the mailing address for formal correspondence, privacy requests, or legal notices if directed to do so by customer service.

For routine cancellations and refunds, use the web account, live chat, or phone channels described above.

FAQ

To cancel your Yitty VIP membership via the web, log in to your account at yitty.fabletics.com, navigate to the Account page, select Membership Options, and choose 'Cancel Membership.' Remember to keep proof of your cancellation.

Yitty does not typically issue refunds for past membership charges after cancellation. If you believe you are entitled to a refund under local law, document your communications and escalate with customer service.

Yes, you can cancel your Yitty membership by contacting customer service via 24/7 live chat or by calling +1 844 144-YITTY. Ensure you keep a record of your cancellation request.

Unused promotional member credits generally remain usable after cancellation until they expire, which is typically within 12 months. Confirm with customer service to ensure your credits are intact.

If you purchased your Yitty membership through an app, you must handle the cancellation via your Yitty account on the web, through live chat, or by phone. Keep proof of your cancellation request.