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4Ddig

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Termination letter drafted by a specialized lawyer
Sender
4ddig Cancel Subscription | Postclic
4Ddig
ROOMS 1318‑19, 13/F HOLLYWOOD PLAZA, 610 NATHAN ROAD
MONGKOK HONG KONG
support@4ddig.com
Cancellation of 4Ddig contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the 4Ddig service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
4Ddig
ROOMS 1318‑19, 13/F HOLLYWOOD PLAZA, 610 NATHAN ROAD
MONGKOK , HONG KONG
support@4ddig.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand 4Ddig. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation 4Ddig: Easy Method

What is 4Ddig

Overview

4Ddig is a data-recovery software product from Tenorshare that helps recover lost or deleted files from PCs and external drives. It offers trial previews, multiple license lengths, and tools for advanced file repair.

How it is sold

4Ddig is distributed through Tenorshare's site and third-party channels such as Google Play and the Apple App Store. Purchase terms can vary by channel and platform.

How to cancel 4Ddig

Cancel for web / Tenorshare site / Share‑It / MyCommerce

  • Contact Tenorshare 4DDiG support directly to request cancellation for purchases made on the Tenorshare site or common resellers.
  • Cancellations typically take effect from the next billing cycle; submit requests before the renewal date to avoid the next charge.
  • Support response time is generally within 24 - 48 hours.

Cancel via Google Play or Apple App Store

  • Google Play: Open Play Store → Subscriptions → Manage → Cancel Subscription. Cancellation takes effect immediately; payments already made are not refunded.
  • Apple App Store: Open Settings → Tap your name → Subscriptions → find 4DDiG → Cancel Subscription → confirm. Cancellations apply from the next billing period; refunds follow Apple’s policy.

What happens when you cancel

Access and renewals

For web-based subscriptions, cancellation generally prevents future automatic renewal but access often continues until the current paid period ends.

With Google Play, cancellation takes effect immediately; with the App Store, cancellation usually applies from the next billing cycle.

Data and software

Canceling a subscription does not delete files you recovered to your device. It typically removes license entitlements like automatic upgrades or premium features after access ends.

Always keep a local copy of recovered data and your registration details before cancellation.

Will I get a refund?

General refund policy

Tenorshare 4DDiG offers a 30‑day money‑back guarantee for purchases made via its official website. Refunds are only issued under specific conditions and must be requested within that 30‑day period.

When refunds may or may not apply

  • Refundable circumstances (examples): duplicate purchases made within 48 hours; wrong product purchases corrected after purchase; extra service fees; missing registration code after 24 hours; unresolved technical issues after support attempts - all within 30 days.
  • Non‑refundable circumstances (examples): change of mind; regional price differences; misunderstanding product function; registration code delay under 2 hours; refusal to cooperate with support; cancellations requested after renewal; unauthorized-payment disputes handled by the card issuer; and requests beyond 30 days.
  • App Store purchases: refunds and subscription rules for purchases via Apple are governed entirely by Apple; Tenorshare cannot issue refunds for App Store purchases.

4Ddig plans and pricing

Pricing table

Plan Price (SGD) Period Features
1 Month License S$62.96 (approx.) monthly Data recovery for 1 PC, automatic upgrades for 1 month
1 Year License S$82.06 (approx.) annual Data recovery for 1 PC, automatic upgrades for 1 year
Lifetime License S$109.56 (approx.) Lifetime Data recovery for 1 PC, lifetime upgrades

Notes about pricing

Prices above are approximations converted from USD at ~1 USD = 1.37 SGD. No Singapore‑specific official pricing was found as of February 2026.

Your consumer rights in Singapore

Statutory protections

Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) provides statutory remedies where there is misrepresentation, unfair contract terms, or nondelivery of services.

These statutory rights apply even if a provider’s written policy says otherwise; businesses must honour legal obligations under CPFTA.

Digital services and cooling-off

There is no automatic 14‑day cooling-off period for digital services delivered immediately, but consumers still have remedies if the service is unfair, misrepresented, or not delivered as promised.

If you believe your statutory rights are breached, you can escalate the matter through appropriate Singapore channels or consumer agencies.

Customer experiences

Positive feedback

  • Users praise ease of use, effective recovery in many cases, and helpful preview mode in trials.
  • Some report successful recovery of large media files and acceptable repair results with minor glitches.

Negative feedback

  • Complaints include difficulty obtaining refunds, unexpected auto‑renewals after cancellation attempts, and slow or missing responses from support in some cases.
  • Some users report limitations recovering certain file types and disagreements with support about refund eligibility.

Documentation checklist

Essential purchase records

  • Order number and purchase receipt or invoice.
  • Email used for purchase and any registration code received.

Support and evidence

  • Screenshots of subscription/renewal charge, cancellation screens, and any error messages.
  • Copies of emails or chat logs with Tenorshare support and timestamps of responses.
  • Bank or card statements showing the charge if you plan to dispute a payment.

Common mistakes

Timing errors

A frequent mistake is waiting until after the renewal date to cancel, which can make the renewal non‑refundable. Cancel well before the renewal to avoid charges.

Another timing issue is assuming App Store or Play Store refunds are handled by Tenorshare; platform purchases follow platform rules.

Communication errors

Not saving evidence of cancellation or support requests weakens refund claims. Always keep receipts, confirmation emails, and chat transcripts.

Also avoid cancelling the wrong platform - double‑check whether the purchase was via Tenorshare’s site, Google Play, or the Apple App Store.

Comparative recap

At a glance

Platform How to cancel When cancellation takes effect Refund likelihood
Web / Tenorshare site / MyCommerce / Share‑It Contact Tenorshare 4DDiG support directly Usually next billing cycle (if before renewal) Possible within 30‑day guarantee under qualifying conditions
Google Play Play Store → Subscriptions → Manage → Cancel Immediate Payments already made are generally not refunded
Apple App Store Settings → Your name → Subscriptions → Cancel Next billing period (usually) Refunds handled by Apple per App Store policy

Key takeaways

  • Contact Tenorshare for web purchases; use the platform controls for Play/App Store purchases.
  • Refunds are channel‑dependent: Tenorshare site refunds under 30‑day policy, platform purchases follow the store’s rules.

After cancelling

Practical next steps

Keep copies of all evidence: receipts, cancellation confirmations, and support replies. Back up any recovered files and note license expiry dates.

If you are charged after cancellation, contact Tenorshare support first and then your bank or card issuer if needed.

Helpful links

Address

Tenorshare headquarters (public record)

Tenorshare (Hongkong) Limited - ROOMS 1318‑19, 13/F HOLLYWOOD PLAZA, 610 NATHAN ROAD, MONGKOK, HONG KONG.

Contact advice

There is no verified Singapore office for Tenorshare; for cancellations or refund requests, use the official Tenorshare channels or the platform from which you purchased.

FAQ

To cancel your 4Ddig subscription from the Tenorshare site, contact Tenorshare 4DDiG support directly. Make sure to submit your cancellation request before the renewal date to avoid being charged for the next billing cycle.

When you cancel your 4Ddig subscription through Google Play, the cancellation takes effect immediately. However, any payments already made will generally not be refunded.

Yes, if you cancel your 4Ddig subscription within the 30-day money-back guarantee period, you may be eligible for a refund, provided you meet the specific conditions outlined by Tenorshare.

Canceling your 4Ddig subscription does not delete any files you have recovered. However, you will lose access to premium features and automatic upgrades after your current paid period ends.

To cancel your 4Ddig subscription from the Apple App Store, go to Settings, tap your name, select Subscriptions, find 4Ddig, and confirm the cancellation. This usually takes effect from the next billing period.