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Cancel ABSOLUTE SOFTWARE
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Absolute Software service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Absolute Software: Easy Method
What is Absolute Software
Overview
Absolute Software provides endpoint security and device management as a subscription-based SaaS platform. It helps organisations track, secure and manage devices and endpoints across networks.
The service is delivered under subscription agreements and may be purchased directly, via order forms, or through app stores and resellers.
Regional presence
For Asia and Australasia customers the Master Subscription Agreement identifies Absolute Software (Asia) Pte. Ltd. as the contracting entity. The company operates under terms described in its legal agreements.
Details on jurisdiction and contracting parties are set out in the Master Subscription Agreement linked below.
How to cancel Absolute Software
Cancel a web subscription (Order Form / MSA)
- Contact your account manager, sales representative, or Absolute support to request cancellation.
- Provide your order form number, account name, subscription ID and preferred cancellation date.
- Confirm cancellation in writing and keep a copy of the acknowledgement from Absolute.
Cancel an in-app purchase (App Store / Google Play)
- If you bought via Apple App Store or Google Play, cancel through your Apple or Google account subscriptions settings.
- Apple or Google handle refunds and cancellations for in-app purchases; Absolute does not control those platform processes.
What happens when you cancel
Access and billing
Cancellations made under an Order Form or the Master Subscription Agreement take effect at the end of the current paid term.
Access to the service continues until that term expires; cancelling does not usually terminate immediate access.
Account and data
Cancelling a subscription does not automatically delete your account or profile data. You should export or archive any data you need before the contract end date.
Request instructions from Absolute support if you need specific data export or device deactivation steps.
Will I get a refund?
Refunds under the Master Subscription Agreement
Under the Master Subscription Agreement, refunds are payable if the Customer terminates due to Absolute's uncured material breach; in that case Absolute will refund pre-paid but unused fees.
Except for that breach-based remedy, termination without cause generally does not entitle the customer to a refund of pre-paid fees.
General web orders and withdrawal rights
For certain web orders (services/goods sold by Absolute Softwares S.L.), a right of withdrawal within 30 calendar days is described in Absolute's refund policy.
That policy notes a full refund within approximately 48 hours for unmet expectations and specific 30-day conditions for subscription issues; otherwise refunds are generally not available unless handled case‑by‑case.
See Absolute's refund policy for full details: Absolute refund policy.
Absolute Software plans and pricing
Where to find pricing
Absolute publishes product and licensing information on its official site, but exact pricing for Singapore customers is typically provided via order forms or through resellers.
Do not rely on third‑party sources for current prices; check with your sales contact or the official pages linked below.
How pricing is set
Pricing is normally subscription-based and may vary by term, volume, features and channel (direct vs reseller). Negotiated terms are recorded in Order Forms and the MSA.
No exact Singapore Dollar (SGD) prices are published publicly by Absolute for Singapore in the verified sources used here.
Your consumer rights in Singapore
Contracting entity and governing law
The Master Subscription Agreement indicates that customers in Asia and Australasia contract with Absolute Software (Asia) Pte. Ltd., and that the agreement is governed by Singapore law and jurisdiction.
Refer to the Master Subscription Agreement for the precise contractual terms and governing law: Master Subscription Agreement.
Statutory consumer protections
Statutory consumer rights under Singapore law may apply depending on the nature of the purchase and the buyer (consumer vs business). These statutory rights are separate from the MSA remedies.
If you are unsure about your statutory rights, consider contacting local consumer protection authorities or legal counsel for advice specific to your situation.
Customer experiences
Positive feedback
Many customers praise Absolute for its foundational role in endpoint security and for features such as asset management, remote wipe and reporting.
Reviews highlight strong product functionality and supportive customer success teams in several cases.
Negative feedback
Some reviewers report operational issues such as features not working on certain Apple devices, deployment problems after OS updates, and very negative one-star reviews calling the service a “scam.”
As with many enterprise services, experiences vary by environment, device types, configuration and support interaction. See third‑party review summaries for a broader view: Trustpilot reviews.
Documentation checklist
Essential documents to collect
- Order form or subscription agreement (Order ID)
- Account name, subscription ID and registered email
- Invoice(s) and proof of payment for the current term
- Support ticket numbers or written cancellation acknowledgements
Helpful supporting evidence
- Copies of correspondence with Absolute or your reseller
- Device IDs or serial numbers if device-specific services are involved
- A copy of the Master Subscription Agreement and the refund policy
Common mistakes
Timing and auto-renewals
Waiting too close to renewal can result in being charged for a new term. Always check your renewal date and cancel with enough lead time.
If you cancel but the request is processed after the renewal date, you may be charged for the next term and must follow refund rules.
Contacting the wrong party
Purchases made via Apple or Google must be cancelled through those platforms; contacting Absolute for an in-app purchase refund will usually not resolve the issue.
Similarly, if you bought through a reseller, cancellation and refund processes may be handled by the reseller rather than Absolute directly.
Comparative recap
At-a-glance comparison
The table below summarises cancellation, refund responsibility and typical billing period format for common purchase channels.
Notes on period labels
The Period column shows common billing formats using Japanese shorthand per the requested table convention.
| Feature | Who handles cancellation | Refunds | Period |
|---|---|---|---|
| Web (Order Form / MSA) | Customer contacts Absolute (Account Manager / Support) | Refund only for uncured material breach by Absolute; otherwise generally no refund | Varies (annual / monthly) |
| App Store / Google Play | Cancel via Apple or Google account subscriptions | Refunds handled by Apple or Google per their policies; Absolute cannot control IAP refunds | Varies (monthly / annual) |
| General web orders (Absolute Softwares S.L.) | Contact Absolute support as per refund policy or reseller where applicable | 30-day withdrawal rules and case-by-case refunds; full refund conditions described in Absolute’s refund policy | Varies (annual / monthly) |
After cancelling
Confirm and follow up
Keep written confirmation of cancellation and any termination acknowledgements for your records.
Verify the final date of access and whether any post-termination obligations or fees apply under your Order Form or MSA.
Useful links
Master Subscription Agreement: https://www.absolute.com/company/legal/absolute-master-subscription-agreement
Refund policy and withdrawal information: https://www.absolute-softwares.com/refund-policy/
Address
Registered office
Absolute Software (Asia) Pte. Ltd. - Registered office address per company records:
111 NORTH BRIDGE ROAD, #23-04, PENINSULA PLAZA, SINGAPORE 179098
Contacting the local entity
For contractual or cancellation queries reference the Master Subscription Agreement and contact your account manager or Absolute support as specified in your Order Form.
Legal and contracting details are available in the MSA: Master Subscription Agreement.