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I hereby notify you of my decision to terminate the contract relating to the Adcreative.Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Adcreative.Ai: Easy Method
What is Adcreative.Ai
Overview
Adcreative.Ai is a subscription-based SaaS platform that uses AI to generate ad creatives and marketing assets quickly. The service targets marketers and agencies who need many creative variations in short timeframes.
Service model
The product is offered via direct web subscriptions and through mobile app stores (Apple App Store and Google Play). Billing and cancellation paths differ by purchase channel.
How to cancel Adcreative.Ai
General notes
How you cancel depends on where you subscribed: iOS (App Store), Android (Google Play), or direct on the web.
Step-by-step cancellation
- For App Store (iOS) subscriptions: open your Apple ID subscription settings and cancel the AdCreative.ai subscription there. AdCreative.ai defers to Apple’s cancellation flow and cannot override it. See guidance: Postclic - cancellation guide.
- For Google Play (Android) subscriptions: open Google Play, go to Subscriptions, find AdCreative.ai and cancel. AdCreative.ai does not provide an in-app cancellation flow for Google Play purchases. See guidance: Postclic - cancellation guide.
- For Web subscriptions (direct on AdCreative.ai): sign in, go to Settings → Account, click “Cancel My Subscription,” complete the form and type CONFIRM as required. This stops auto-renewal; access typically continues until the end of the current billing period.
What happens when you cancel
Access and renewal
Cancellation stops future automatic renewals. Your account access usually remains active until the end of the paid billing period.
Data and account deletion
Deleting your account does not automatically issue a refund and does not override cancellation policies. Account deletion and refund requests are separate actions and must be handled individually.
Will I get a refund?
Company policy
AdCreative.ai disclaims a statutory right of withdrawal for digital services in its terms, but it may grant refunds at its discretion under limited conditions.
Exceptions and processing
- Refund may be considered if you subscribed but did not use the service (for example, created no brand or creatives).
- Specified windows: request within 7 days for monthly plans, and within 30 days for annual plans as described in AdCreative.ai policies. See: AdCreative.ai Terms and AdCreative.ai refund policy & process.
- If approved, refunds typically take around 2 - 3 weeks to process; additional bank or payment-provider delays may apply.
Adcreative.Ai plans and pricing
Pricing overview
Below are the approximate USD-based plans converted to SGD estimates using an approximate 1.35 exchange rate. Actual billing may vary due to exchange rates and local taxes.
Plan table
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Starter | Approx. S$52.65/month (USD 39) | Monthly | 10 downloads/credits per month; unlimited generations; 1 brand; basic AI assets |
| Starter (Annual Billing) | Approx. S$33.75/month (USD 25) | Annual | Same as Starter, with ~40% discount |
| Professional | Approx. S$336.15/month (USD 249) | Monthly | 50 - 100 downloads; multi-brand; expanded team seats; advanced features |
| Professional (Annual Billing) | Approx. S$201.15/month (USD 149) | Annual | Same as Professional, with ~40% discount |
| Ultimate | Approx. S$808.65/month (USD 599) | Monthly | 100+ downloads; agency-level brands & users; premium insights |
| Ultimate (Annual Billing) | Approx. S$484.65/month (USD 359) | Annual | Same as Ultimate, with ~40% discount |
Your consumer rights in Singapore
Local legal context
Under Singapore consumer protection rules, there is generally no automatic cooling-off period for digital goods and services unless specified in the provider’s terms.
Practical recommendations
- If you subscribed via the App Store or Google Play, use Apple’s or Google’s refund and cancellation mechanisms as they may offer additional remedies.
- On the web platform, cancel within any trial period, avoid using the service if seeking a discretionary unused-service refund, and document all communications.
- If refunds are delayed or denied, consider disputing with your card issuer or contacting the Consumers Association of Singapore (CASE) for advice.
Customer experiences
Positive feedback
Many users praise AdCreative.ai for its ease of use, speed in generating creative variations, and helpful support in some demo or billing resolution cases.
Negative feedback
Reported issues include unexpected or recurring charges after free trials, difficulty cancelling, long refund timelines, and mixed experiences with support responsiveness.
For user reviews and trends, see community feedback such as Trustpilot: AdCreative.ai on Trustpilot.
Documentation checklist
What to collect before contacting support
- Subscription receipt or invoice (transaction ID, date, amount).
- Screenshots of your subscription status and cancellation attempts.
- Evidence you did not use the service (if claiming unused-service refund), e.g., no brands/creatives created.
- Correspondence with support (emails, chat transcripts) and timestamps.
- Payment method details and card issuer contact information (for disputes).
Why documentation helps
Clear records speed up support reviews and strengthen disputes with payment providers if needed.
Common mistakes
Canceling in the wrong place
Example: unsubscribing on the website but forgetting to cancel the App Store or Google Play subscription. This often leads to continued billing because mobile-store subscriptions must be cancelled through Apple or Google.
Assuming deletion equals refund
Example: deleting your AdCreative.ai account and expecting an automatic refund. Deletion does not override refund rules - refunds are discretionary and require separate requests within stated windows.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund window (policy) | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID subscription settings | Refunds discretionary; follow AdCreative.ai terms - 7 days (monthly) / 30 days (annual) may apply | Access usually remains until end of billing period |
| Google Play (Android) | Cancel via Google Play → Subscriptions | Refunds discretionary; see AdCreative.ai policy for time windows | Access usually remains until end of billing period |
| Web (direct) | Settings → Account → “Cancel My Subscription” (follow form and confirm) | Discretionary refunds for unused service: request within 7 days (monthly) or 30 days (annual) | Stops auto-renewal; access until current paid period ends |
After cancelling
Next steps
- Save cancellation confirmations and date/time stamps.
- If you requested a refund, monitor email for approval and allow 2 - 3 weeks for processing.
- If charges continue after cancellation, contact your payment provider to dispute recurring charges.
Helpful links
- Postclic - cancellation guide
- AdCreative.ai Terms of Service
- AdCreative.ai refund policy & process
- User reviews on Trustpilot
- Pricing overview (third-party)
Address
Company headquarters
AdCreative.ai (headquartered in Paris) - 40 Rue des Blancs Manteaux, 75004 Paris, France.
Local presence
No Singapore office or Singapore-specific address was found in available information. For purchase-channel issues, rely on Apple/Google support or your payment provider for local dispute assistance.