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Adguard

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Adguard Cancel Subscription | Postclic
Adguard
Anexartisias and Athinon 79, Nora Court Flat/Office 203–205
3040 Limassol Cyprus
support@adguard.com
Cancellation of Adguard contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Adguard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Adguard
Anexartisias and Athinon 79, Nora Court Flat/Office 203–205
3040 Limassol , Cyprus
support@adguard.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Adguard. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Adguard: Easy Method

What is Adguard

Service overview

AdGuard is a software suite that blocks ads, trackers and malicious sites across devices to improve privacy and browsing speed.

It is offered as subscription products and one-time licenses for desktop and mobile platforms.

Main offerings

Offerings include AdGuard ad‑blocking apps and a separate AdGuard VPN service with distinct terms.

Purchases can be made via the AdGuard website, App Store (iOS/macOS), or Google Play (Android).

How to cancel Adguard

Cancel web purchases (AdGuard website)

  • Log into your AdGuard account on the website.
  • Go to Licenses, find the relevant license, and click "Cancel subscription".
  • The subscription will remain active until the paid expiry date.
  • See AdGuard's instructions: AdGuard cancel & refund.

Cancel App Store and Google Play purchases

  • iOS/macOS: Manage and cancel subscriptions through your App Store account or device settings.
  • Android/Google Play: Cancel subscriptions via Google Play > Subscriptions in the Play Store app.
  • AdGuard cannot cancel App Store or Google Play subscriptions on your behalf; use the respective store.

What happens when you cancel

Access after cancellation

When you cancel an AdGuard subscription it remains active until the end of the billing period.

You keep the paid features until expiry; automatic renewal simply stops.

Account and data

Cancelling a subscription does not necessarily delete your AdGuard account or stored settings.

If you want data removed, contact support or follow account deletion procedures on the AdGuard site.

Will I get a refund?

Refunds for website license key purchases

License key purchases made directly on the AdGuard website are eligible for a 100% refund if requested within 60 days of purchase.

This refund policy does not apply to App Store purchases, distributor purchases, or partial-upgrade renewals.

AdGuard VPN and other exceptions

AdGuard VPN subscriptions bought via adguard-vpn.com have separate rules: monthly plans are non-refundable.

One‑year and two‑year VPN plans have a 30‑day money-back guarantee; requests after 30 days are handled case-by-case. See terms: AdGuard VPN terms of sale.

Adguard plans and pricing

Pricing summary (Singapore App Store)

The table below lists prices observed in the Singapore App Store for AdGuard as of February 2026.

Website licenses may be priced differently and are usually shown in other currencies on the official site.

Plan Price Period Features
1 Month Safe Mobile Ad Blocker (iOS) S$2.98 Monthly AdGuard Premium features on iOS via in‑App Purchase
1 Year Premium Mobile Ad Block (iOS) S$6.98 Annual AdGuard Premium features on iOS via in‑App Purchase
AdGuard Premium (one‑time) S$12.98 to S$19.98 Lifetime / one‑time AdGuard Premium full features on iOS via in‑App Purchase

Notes on pricing

App Store prices vary by region and may change; the table reflects the Singapore listing at the time noted.

Website licensing does not typically display SGD prices directly; check your purchase confirmation for exact amounts.

Your consumer rights in Singapore

General position

Singapore law does not require businesses to offer refunds for a change of mind.

Refunds are generally required only when goods or services are defective, misdescribed or do not meet the promised standard.

Lemon Law and digital subscriptions

The Lemon Law (under the Consumer Protection framework) applies to defective or misrepresented items and certain services.

Digital subscriptions typically do not benefit from a statutory cooling-off period unless the provider specifies one in their terms.

Customer experiences

Positive feedback

Many users praise AdGuard for effective ad‑blocking, reliability, and comprehensive features.

Support is often described by reviewers as prompt and knowledgeable in many cases.

Negative feedback

Some users report delayed or automated‑seeming responses from support on Trustpilot and other review platforms.

A number of complaints involve app issues after updates and frustration when support communication stops during technical investigations.

Documentation checklist

What to prepare before requesting cancellation or refund

  • Order receipt or invoice showing purchase date and amount.
  • License key or account email associated with the purchase.
  • Screenshot of subscription status if purchased via App Store or Google Play.
  • Reference to transaction ID from the store or payment processor.

How to present your request

  • State clearly whether you request cancellation only or a refund as well.
  • Include concise facts: purchase date, reason for refund (if applicable), and supporting screenshots.

Common mistakes

Mistaken cancellation channel

Attempting to cancel an App Store or Google Play purchase through AdGuard's website is a common error.

Remember: App Store and Google Play subscriptions must be managed through the respective stores.

Missing proof or late requests

Failing to provide proof of purchase or requesting a refund beyond stated windows reduces the chance of a successful refund.

For VPN long-term plans, refund eligibility is limited to the first 30 days in most cases; requests after that are reviewed individually.

Comparative recap

Quick comparison of purchase channels

The table below summarises cancellation and refund differences for major purchase channels.

Channel How to cancel Typical refund policy
AdGuard website Log into account → Licenses → Cancel subscription 100% refund within 60 days for license keys (exceptions apply)
App Store (iOS/macOS) Manage via App Store account or device settings Refunds handled by Apple; AdGuard policy does not apply
Google Play (Android) Manage via Google Play > Subscriptions Refunds handled by Google Play; AdGuard policy does not apply

Key takeaways

Cancel through the channel where you purchased to ensure the cancellation is processed correctly.

Check AdGuard's website and VPN terms for their refund windows and exceptions.

After cancelling

What to check immediately

  • Confirm cancellation via email or the account Licenses page.
  • Verify the expiry date and ensure features remain until that date.

Where to get more help

Address

Official registered office

AdGuard Software Limited - Anexartisias and Athinon 79, Nora Court Flat/Office 203 - 205, 3040 Limassol, Cyprus.

Use this address for formal postal correspondence related to subscriptions or legal matters as needed.

FAQ

To cancel your Adguard subscription purchased from the website, log into your Adguard account, navigate to Licenses, find your relevant license, and click 'Cancel subscription'. Make sure to keep proof of your cancellation.

Yes, when you cancel your Adguard subscription, it remains active until the end of the billing period, allowing you to use the paid features until expiry.

Yes, if you purchased a license key directly from the Adguard website, you are eligible for a 100% refund if requested within 60 days of purchase. Keep a record of your cancellation request.

To cancel your Adguard subscription purchased through the App Store, manage your subscriptions through your App Store account or device settings. Remember to keep proof of your cancellation.

Cancelling your Adguard subscription does not automatically delete your account or stored settings. If you wish to remove your data, you need to contact support or follow the account deletion procedures on the Adguard site.