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I hereby notify you of my decision to terminate the contract relating to the Ahrefs service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ahrefs: Easy Method
What is Ahrefs
Overview
Ahrefs is a comprehensive SEO toolset for backlink analysis, keyword research, site auditing and rank tracking used by marketers and SEO professionals.
It offers multiple subscription tiers from a free Webmaster Tools plan to enterprise-level annual plans with advanced features and API access.
Primary uses
Users rely on Ahrefs to discover backlinks, estimate organic traffic, run site audits and monitor keyword rankings across projects.
The platform is aimed at agencies, in-house teams and individual consultants who need large-scale crawling and reporting capabilities.
How to cancel Ahrefs
Cancel via website (recommended)
- Sign in to your Ahrefs account.
- Go to Account Settings → Billing → Subscriptions and follow the cancel option.
- Follow the on-screen prompts until you receive confirmation of cancellation.
Other cancellation notes
- You cannot cancel subscriptions through the App Store or Google Play.
- If the website option fails, contact Ahrefs support from your registered email or live chat for assistance.
- Keep a copy of any cancellation confirmation email or screenshot for your records.
What happens when you cancel
Access and downgrade
Cancellation takes effect at the end of your current billing period. You retain paid access until that date.
After the billing period ends, your account is automatically downgraded to the free Ahrefs Webmaster Tools tier.
Data and re-subscription
Your account data (projects, settings) may remain available but feature access will be limited under the free tier.
There is no pause option; to regain paid features you must re-subscribe manually later.
Will I get a refund?
General refund policy
- Ahrefs does not generally provide refunds; refunds are not standard practice.
- Refund requests are considered at Ahrefs' discretion and may be denied.
Exceptions and conditions
- Refunds may be considered only for non-use, but are often denied if any material usage is detected.
- Ahrefs’ Terms state refunds are provided only when required by applicable law; requests should be made in writing.
- There is no automatic 14-day right-of-withdrawal or refund for monthly subscriptions unless local law requires it.
Ahrefs plans and pricing
Pricing summary
All Ahrefs plans are billed in USD; SGD prices below are approximate conversions (1 USD ≈ 1.35 SGD).
Actual charged amounts may vary due to exchange rates and foreign transaction fees.
Available plans
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Webmaster Tools | S$0.00 | Free | Basic site health, backlink monitoring, limited Site Audit (5,000 crawl credits), no rank tracking |
| Starter | Approx. S$39.15 | Monthly | 1 project, 50 tracked keywords, 25,000 crawl credits, core tools access |
| Lite (annual billing) | Approx. S$151.20 | Monthly (billed annually) | 5 projects, 750 tracked keywords, 100,000 crawl credits, 1 user + up to 2 users add-on |
| Standard (annual billing) | Approx. S$281.60 | Monthly (billed annually) | 20 projects, 2,000 tracked keywords, 500,000 crawl credits, advanced tools (Portfolios, Batch Analysis, etc.), unlimited credits per user |
| Advanced (annual billing) | Approx. S$504.00 | Monthly (billed annually) | 50 projects, 5,000 tracked keywords, 1.5 million crawl credits, Looker Studio integration, enhanced AI, priority support |
| Enterprise (annual billing) | Approx. S$2,098.50 | Monthly (billed annually) | 100 projects, 10,000 tracked keywords, 5 million crawl credits, API access, white-label reporting, dedicated support |
Your consumer rights in Singapore
Ahrefs terms and applicable law
Ahrefs’ Terms of Service state refunds are not provided unless required by applicable law and refund requests may be denied.
Requests for refunds should be made in writing, per Ahrefs’ Terms.
Local rights and options
Singapore consumers may potentially rely on local consumer protection laws such as the Consumer Protection (Fair Trading) Act when asserting rights.
Ahrefs does not explicitly provide statutory cooling-off or refund guarantees for Singapore in its published policies.
Customer experiences
Positive feedback
Many professional users praise Ahrefs for deep backlink analysis, useful keyword research tools and powerful site audits.
Reviewers note the interface and breadth of data are valuable for serious SEO work and agency use.
Negative feedback
Some users report issues with account suspensions for "suspicious activity", unclear credit limits and perceived poor support responses.
Other complaints include disputed organic traffic estimates, restrictive refund conditions and pricing that some consider high versus competitors.
Documentation checklist
Essential documents to keep
- Account registration email and billing receipts.
- Cancellation confirmation (screenshot or email) showing effective date.
- Any correspondence with Ahrefs support about the cancellation or refund request.
Optional supporting items
- Screenshots of usage that may affect refund eligibility (to support or challenge a claim).
- Copy of relevant Terms of Service or help-article screenshots used during cancellation.
Common mistakes
Assuming App Store/Google Play cancellation works
Attempting to cancel via App Store or Google Play will not cancel your Ahrefs subscription.
Always cancel via your Ahrefs account Billing > Subscriptions page to ensure proper termination.
Expecting automatic refunds
Many users assume they will get a refund after cancelling mid-cycle; Ahrefs does not provide refunds as a rule.
Requesting a refund without documenting non-use or reading the Terms reduces the chances of success.
Comparative recap
Key comparison points
The table below highlights practical differences for cancellation, refunds and commitment terms.
Use this to confirm what to expect before you cancel.
| Feature | Ahrefs | Period |
|---|---|---|
| How to cancel | Via Account Settings → Billing → Subscriptions on the website; contact support if issues. | Ongoing |
| Refund policy | No standard refunds; discretionary only for non-use and subject to Terms. | Per request |
| Effect of cancellation | Service continues until period end, then account downgraded to free Webmaster Tools. | End of billing period |
| Pause option | No pause; must cancel and re-subscribe manually later. | Not available |
| Minimum commitment | Monthly plans have no fixed term; Enterprise plans typically require a 1-year minimum commitment. | Varies |
After cancelling
Follow-up actions
Save your cancellation confirmation and check the end-of-period date so you know when features will be removed.
Consider exporting important reports or data before your access is reduced.
Helpful links
- How to unsubscribe / cancel (Ahrefs Help)
- Monthly subscription information (Ahrefs Help)
- Ahrefs Terms of Service
- Customer reviews (Trustpilot)
Address
Local office
Ahrefs Pte Ltd
16 Raffles Quay #33-03 Hong Leong Building, Singapore 048581
Support note
For account-specific queries, use your registered email when contacting Ahrefs support to speed up verification.
Keep copies of all correspondence related to cancellation and billing for your records.