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Airdroid

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Airdroid Cancel Subscription | Postclic
Airdroid
Unit 30‑15, Level 30, Singapore Land Tower, No.50 Raffles Pl
048623 Singapore Singapore
support@airdroid.com
Cancellation of Airdroid contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Airdroid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Airdroid
Unit 30‑15, Level 30, Singapore Land Tower, No.50 Raffles Pl
048623 Singapore , Singapore
support@airdroid.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Airdroid. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Airdroid: Easy Method

What is Airdroid

Overview

AirDroid is a software service that lets users manage and access their Android devices remotely from a PC or other devices. Key features include file transfer, screen mirroring, remote control, and notification management.

Who uses it

Typical users include individuals who want cable-free file transfers, remote device control, or casting and support tools for personal and small business use. Plans vary by personal, cast, remote support, and business needs.

How to cancel Airdroid

Cancel via App Store (iOS)

  • Open Settings on your iPhone or iPad.
  • Tap your name at the top, then Subscriptions.
  • Select AirDroid and tap Cancel. The subscription remains active until the current billing cycle ends.
  • Reference: instructions summary.

Cancel via Google Play (Android)

  • Open the Play Store app and tap Menu, then Subscriptions.
  • Select AirDroid and choose Cancel subscription.
  • Cancelling stops automatic renewal but you retain access until the end of the paid period.
  • Reference: instructions summary.

Cancel via AirDroid website

  • Log in to your AirDroid account on the website.
  • Go to Account information or Manage Product(s), select the product, then disable auto-renew or cancel the subscription.
  • Subscription access continues until the end of the current paid billing cycle.
  • Reference: AirDroid payment terms.

Cancel via AirMirror (Remote Support app)

  • Open the AirMirror (Remote Support) app on Android or iOS.
  • Go to Me or Settings → Remote Support and follow the "click here" link to Cancel Subscription (may require your password).
  • Follow on-screen prompts; cancellation will stop future renewals but not shorten the current paid period.

What happens when you cancel

Access after cancellation

Cancelling a subscription stops future renewals but does not immediately remove access. You keep full access until the current paid billing cycle ends.

Billing and auto-renewal

Auto-renewal is turned off at cancellation. No further charges will occur after the current billing period expires unless you re-subscribe.

Data and account state

Your account and stored settings remain unless you delete the account. Deleting an account before pursuing a refund may complicate verification.

Will I get a refund?

General refund window

AirDroid allows refund requests within 7 days of the start of a new billing cycle for monthly plans if the service has not been used.

For annual subscriptions, refund requests are permitted within 7 days after purchase or the start of a new billing cycle.

Conditions and processing

  • Refunds are subject to verification and approval by AirDroid.
  • If approved, refunds are issued to the original payment account and may take up to 45 working days to complete.
  • Reference: AirDroid payment terms.

When refunds are unlikely

  • Outside the 7-day window, or if the service was used, refunds are generally not granted; cancellation only prevents future renewals.
  • AirDroid’s terms reference a 7-day refund window; there is no automatic 14-day statutory refund mentioned in their policy.
  • Reference: policy summary.

Airdroid plans and pricing

Pricing overview

The table below lists common AirDroid plans and approximate Singapore Dollar prices based on verified data and conversions.

Notes on billing

Actual billing amounts may vary due to App Store or payment processor conversions. Use the table as a guide and check your payment method for exact charges.

Plan Price Period Features
AirDroid Personal - Monthly S$5.39 Monthly All personal features
AirDroid Personal - Annual S$40.49/year Annual All personal features
AirDroid Cast - Basic Monthly S$3.36 Monthly Local/remote casting (no control)
AirDroid Cast - Basic Annual S$26.99/year Annual Local/remote casting (no control)
AirDroid Cast - Standard Monthly S$4.71 Monthly Casting + control Android/iOS
AirDroid Cast - Standard Annual S$40.49/year Annual Casting + control Android/iOS
AirDroid Cast - Team Monthly S$40.50 Monthly Team management
AirDroid Cast - Team Annual S$485/year Annual Team management
AirDroid Remote Support - Monthly S$3.36 Monthly Remote support personal
AirDroid Remote Support - Annual S$25.64/year Annual Remote support personal
AirDroid Business - Basic per device S$1.35/device/month Monthly Basic remote access
AirDroid Business - Standard per device S$2.36/device/month Monthly Complete remote access + management
AirDroid Business - Enterprise per device S$3.71/device/month Monthly Full MDM suite

Your consumer rights in Singapore

Key legal protections

Under Singapore law (for example, the Consumer Protection (Fair Trading) Act), consumers have rights against unfair practices and inaccurate service descriptions.

If a service is defective or misrepresented, statutory protections may apply despite a shorter commercial refund window.

Practical tips for Singapore consumers

  • Keep all transaction records and screenshots of the service or problems experienced.
  • Deleting an account before making a refund claim can complicate verification and may affect eligibility.
  • If you cannot resolve the issue with the vendor, you can escalate to consumer bodies (e.g., CASE) with your documentation.

Customer experiences

Positive feedback

Users often praise fast, cable-free local file transfers and convenient device management for photos and videos. Longtime users report reliable local transfer performance.

Negative feedback

Common complaints include instability or lag when mirroring/controlling devices and mixed experiences with customer support responsiveness.

Some users report difficulties with refund requests or confusing cancellation pages that complicated their attempts to cancel.

Documentation checklist

Essential items to save

  • Purchase receipt or order confirmation showing plan, date, and amount.
  • Subscription confirmation email or app store subscription record.
  • Screenshots of cancellation attempts, error messages, and confirmation screens.

When requesting a refund or escalation

  • Record the date and method of cancellation request and any support ticket numbers.
  • Keep proof that the service was unused if claiming a 7-day refund under AirDroid’s stated policy.

Common mistakes

Deleting account too early

Some users delete their AirDroid account before asking for a refund. This can prevent AirDroid from verifying the subscription and usage, making refunds harder to obtain.

Assuming a 14-day automatic refund

Expecting a 14-day statutory-style refund can lead to disputes. AirDroid’s stated policy refers to a 7-day refund window; check terms before purchasing.

Confusing cancellation with immediate access removal

Users sometimes expect access to end immediately after cancelling. Cancellation typically stops renewals but preserves access until the paid period ends.

Comparative recap

Quick comparison

The table below summarizes selected plans and their intended use to help you choose before cancelling or re-subscribing.

How to decide

Consider how you use the service: local transfers only, casting, remote control, or multi-device business management. Match features to needs and billing frequency.

Plan Price (SGD) Billing Main use
AirDroid Personal S$5.39 / S$40.49/year Monthly / Annual Personal device management and transfers
AirDroid Cast - Basic S$3.36 / S$26.99/year Monthly / Annual Casting (no control)
AirDroid Cast - Standard S$4.71 / S$40.49/year Monthly / Annual Casting + device control
AirDroid Remote Support S$3.36 / S$25.64/year Monthly / Annual Remote support for personal use
AirDroid Business (per device) S$1.35 - S$3.71/device/month Monthly Device fleet management / MDM

After cancelling

What to monitor

Check your payment method statement to confirm no further charges after the billing period ends. Keep cancellation confirmations and any email correspondence.

Helpful links

Address

AirDroid primary contact

Unit 30‑15, Level 30, Singapore Land Tower, No.50 Raffles Pl, Singapore 048623

Note on contacting

If you need to escalate a dispute, include the address on written correspondence and attach your documentation checklist items to support your claim.

FAQ

To cancel your Airdroid subscription via the App Store, open Settings on your iPhone or iPad, tap your name, select Subscriptions, choose Airdroid, and tap Cancel. Remember to keep proof of cancellation.

Yes, you can cancel your Airdroid subscription through the Google Play Store by opening the Play Store app, tapping Menu, selecting Subscriptions, choosing Airdroid, and tapping Cancel. You will retain access until the end of the current billing cycle.

Refunds for Airdroid subscriptions are only available within 7 days of the new billing cycle if the service has not been used. To request a refund, contact Airdroid's support and keep proof of your cancellation request.

To cancel your Airdroid subscription via their website, log in to your account, go to Account Information or Manage Product(s), select the product, and disable auto-renew or cancel the subscription. Keep a record of your cancellation.

Yes, you can request a refund within 7 days of the start of a new billing cycle for monthly plans if the service has not been used. Ensure you keep proof of your cancellation and refund request.