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Cancel AIRTABLE
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I hereby notify you of my decision to terminate the contract relating to the Airtable service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Airtable: Easy Method
What is Airtable
Overview
Airtable is a cloud-based collaboration platform that combines the familiarity of a spreadsheet with database features. It is commonly used for project management, inventory, CRM, content calendars and lightweight apps.
Core capabilities
Key strengths include relational tables, customizable views, automations and scripting for workflow automation. Users build workspaces and bases to organise and share data across teams.
How to cancel Airtable
Cancel via Airtable web
- Sign in to the workspace owner account on Airtable’s website.
- Open Account Settings and go to the billing or subscription section for the workspace you want to cancel.
- Choose the option to cancel the paid plan; cancellation generally takes effect at the end of the current billing term.
- Keep a copy of the confirmation message or screenshot for your records.
Cancel via mobile app stores
- If you purchased through the Apple App Store or Google Play, cancel through that store’s subscription management (Airtable cannot cancel those purchases directly).
- Follow the App Store or Google Play steps for subscription cancellation and confirm the store provides a cancellation receipt.
- See third-party guidance for app-store cancellations: App-store cancellation guidance.
What happens when you cancel
Access and renewal
When you cancel a paid workspace subscription, the cancellation usually takes effect at the end of the current paid term. You retain access to paid features until that renewal date.
Data and workspace state
Your bases, records and attachments remain in the workspace after cancellation, but feature limits revert to the free plan at the end of the term. Export any data you need before limits change.
Billing implications
Airtable’s terms state there are no automatic refunds on cancellation unless Airtable cancels the plan. Keep billing receipts to support any dispute.
Will I get a refund?
Standard policy
Airtable’s standard position is not to refund fees for the current term when a user cancels, unless required by law or Airtable cancels the plan. See Airtable’s terms for details: Airtable Terms.
Exceptions and goodwill requests
- Courtesy refunds: contact Airtable Support promptly - support guidance notes requests are considered (contact via support channels).
- Typical windows reported: within 7 days for monthly plans and within 14 days for annual plans for accidental charges - contact support to request consideration: Requesting a refund from Airtable.
- If Airtable cancels your subscription (not caused by your breach), a prorated refund for unused time may be provided per the terms.
Recent billing updates
Some billing notes report stricter rules: no prorated credits for mid-term seat removals or downgrades; such changes may take effect at next renewal. For policy updates see third-party summaries: Airtable billing & pricing summary.
Airtable plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | S$0.00 | monthly | Basic usage, limited records, automation, attachment storage |
| Team (billed annually) | ≈ S$27.00 | annual | 50,000 records/base, 20 GB attachments/base, 25,000 automation runs/month, Gantt/Timeline views |
| Team (billed monthly) | ≈ S$32.40 | monthly | Same as above |
| Business (billed annually) | ≈ S$60.75 | annual | 125,000 records/base, 100 GB attachments/base, 100,000 automation runs/month, admin controls, SSO |
| Business (billed monthly) | ≈ S$72.90 | monthly | Same as above |
| Enterprise Scale | Custom - contact sales | Custom | 500,000 records/base, 1 TB attachments/base, security/governance features |
Pricing notes
These figures are converted examples and Airtable may not show SGD pricing publicly. Actual charges depend on exchange rates and local taxes such as GST.
Your consumer rights in Singapore
Cooling-off rules
Under Singapore law there is generally no automatic cooling-off right for digital SaaS subscriptions. Statutory cooling-off protections typically apply to sales channels and contracts specified by legislation, not routine online software subscriptions.
Practical effect for Airtable users
- Airtable’s no-refund-on-cancel policy is likely enforceable in Singapore except where local consumer law or specific circumstances require otherwise.
- Any goodwill refund remains at Airtable’s discretion; document your requests and keep invoices to support a claim.
Customer experiences
Positive highlights
Many users praise Airtable for flexibility, its spreadsheet-like interface combined with database features, and strong automation capabilities. Teams report improved organisation and workflow centralisation.
Common criticisms
Frequent complaints include unexpected billing (collaborator counts or charges), perceived pricing complexity as teams scale, and support response challenges for billing disputes or scaling issues.
Documentation checklist
What to prepare before contacting support
- Workspace name and workspace owner account email.
- Invoice(s) and billing receipts showing the charge you dispute.
- Payment method details (last 4 digits, payment date) and subscription renewal date.
- Evidence of attempted cancellation or screenshots of account settings if applicable.
Additional items to export
- Export any critical base data (CSV or backups) before the paid term ends.
- List active collaborators and permissions to check potential billing sources.
Common mistakes
Forgetting app-store subscriptions
People often cancel via the Airtable web only to find the subscription was purchased through Apple or Google. Always check the store purchase history and cancel there if needed.
Assuming immediate refunds or seat prorates
Users sometimes expect instant refunds or prorated credits after removing seats or downgrading. In many cases changes take effect at the next renewal and refunds are not automatic.
Comparative recap
Quick comparison table
| Plan | Price | Period | Best for |
|---|---|---|---|
| Free | S$0.00 | monthly | Individuals or small test projects with light usage |
| Team (annual) | ≈ S$27.00 | annual | Growing teams needing higher record limits and automations |
| Team (monthly) | ≈ S$32.40 | monthly | Teams wanting month-to-month flexibility |
| Business (annual) | ≈ S$60.75 | annual | Larger teams needing admin controls, SSO and higher limits |
| Business (monthly) | ≈ S$72.90 | monthly | Businesses requiring monthly commitment with enterprise features |
| Enterprise Scale | Custom | Custom | Organisations needing bespoke limits, governance and support |
Takeaway
Choose Free to evaluate, Team for collaborative projects, Business for governance and scale, and Enterprise for customised large-scale deployments. Verify local pricing and taxes before purchasing.
After cancelling
Immediate actions
- Export important bases and attachments before the paid term ends.
- Confirm cancellation receipts and save them for disputes.
Helpful links
- Airtable Terms of Service: https://www.airtable.com/company/tos
- Refund request guidance: https://support.airtable.com/requesting-a-refund-from-airtable
- App-store cancellation guidance: https://www.postclic.com/en-za/letters/software-saas/cancellation-airtable/
- Billing & pricing summary: https://checkthat.ai/brands/airtable/pricing
Address
Headquarters
Airtable, Inc., 353 Sacramento Street, Suite 200, San Francisco, CA 94111, USA.
Local presence
Airtable does not list a public Singapore office address. For billing or legal matters, contact the support channels and refer to the company headquarters address above.