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Cancel AISEO
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I hereby notify you of my decision to terminate the contract relating to the Aiseo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Aiseo: Easy Method
What is Aiseo
Overview
Aiseo is a subscription-based SaaS platform that helps streamline SEO and content marketing tasks.
It offers tools for keyword research, on-page optimization, content generation, and topical authority checks to speed up content workflows.
Primary features
Key features include AI content generation, one-click blog creation, paraphrasing, readability tools, and multilingual support.
Plans vary by credits, model access, user seats, and feature limits to suit individuals and teams.
How to cancel Aiseo
Cancel via the web (aiseo.ai)
- Log into your account and go to Account Settings → Subscription.
- Choose "Cancel Subscription". Cancellation takes effect at the end of your current billing cycle.
- See terms for the official cancellation note: Aiseo Terms.
Cancel via app stores or support
- Apple App Store: Manage and cancel subscriptions through your Apple ID subscription settings. Refunds, if any, follow Apple's policies.
- Google Play: Cancel via your Google Play account subscriptions. Refunds, if any, are handled by Google.
- If you cannot cancel online, email support with account and subscription details: help@marketana.
- General guidance for store cancellations: Cancellation guidance.
What happens when you cancel
Access and billing
After cancelling, your subscription remains active until the end of the current billing period.
No further renewals will occur after that date unless you re-subscribe.
Data and account
Your account and data typically remain accessible while your subscription is active.
If you wish to delete data or the account, contact support and request deletion in writing.
Will I get a refund?
Aiseo refund policy
Aiseo's policy states there are no refunds for completed purchases, including subscriptions and credits.
They offer a 1-day free trial for evaluation, but trial periods do not qualify for refunds. See: Aiseo Refund Policy.
Exceptions and platform refunds
- Refunds may be provided when required by law or for undelivered services.
- Purchases via Apple or Google may be eligible for refunds under Apple/Google policies; Aiseo does not process those refunds directly.
Aiseo plans and pricing
Plan table
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Grow (yearly billed) | ≈ S$20.10/month | annual | 500 credits (~50,000 AI words); humanize AI content; one-click blog creation; topical authority; brand voice; paraphraser; multilingual |
| Grow (monthly billed) | ≈ S$32.16/month | monthly | Same features as Grow yearly; monthly billing |
| Scale (yearly billed) | ≈ S$38.86/month | annual | Unlimited credits; GPT-4/Anthropic access; unlimited one-click blogs; outrank articles; topical checks; 1 user seat |
| Scale (monthly billed) | ≈ S$58.96/month | monthly | Same as Scale yearly; monthly billing |
| Team (monthly billed) | ≈ S$105.86/month | monthly | All Scale features; unlimited credits; 4 user seats |
Summary
Prices above are approximate SGD conversions from USD using an estimated exchange rate (1 USD ≈ 1.34 SGD).
Exact billing may vary depending on payment provider FX rates and fees.
Your consumer rights in Singapore
Relevant laws
Singapore consumer protection (e.g., the Consumer Protection (Fair Trading) Act) prohibits misleading practices and unfair contract terms.
A blanket "no refund" clause may be unenforceable if the service is misrepresented or not delivered.
Practical steps for redress
- If unable to cancel or charged incorrectly, dispute the charge with your card issuer or payment provider.
- For unresolved issues, contact the Consumers Association of Singapore (CASE) for mediation under unfair trading practices.
- If purchased via Apple/Google, submit a refund request through their platforms' review processes.
Customer experiences
Positive feedback
Many users praise Aiseo for an intuitive interface, time-saving features, natural-sounding outputs, and SEO tools.
Reviews on platforms such as Trustpilot and GetApp note usefulness for blog creation and content optimization.
Common complaints
- Reports of difficulty cancelling subscriptions and delayed or absent customer support responses.
- Complaints about unexpected charges, missing promised features, or credits depleting quicker than expected.
- For examples, see user reviews: Trustpilot Aiseo reviews.
Documentation checklist
Before cancelling
- Account email and username used for Aiseo.
- Subscription plan name and billing date.
- Payment method and recent transaction receipts.
If you need to escalate
- Screenshots of subscription settings and cancellation attempts.
- Copies of email correspondence with support and timestamps.
- Transaction IDs or bank statements showing charge dates and amounts.
Common mistakes
Relying only on in-app buttons
Users sometimes assume pressing a cancel button is sufficient without confirming cancellation emails or checking billing dates.
Always verify that cancellation confirmation is received and the next renewal is not charged.
Assuming all refunds are handled by Aiseo
Expecting Aiseo to refund purchases made through Apple or Google can cause delays or confusion.
For store purchases, file a refund request with the app store as they control those transactions.
Comparative recap
Channel comparison
| Channel | How to cancel | Refund handling | Period |
|---|---|---|---|
| Web (aiseo.ai) | Account Settings → Subscription → Cancel Subscription | Aiseo policy: No refunds except as required by law | N/A |
| Apple App Store | Manage via your Apple ID subscriptions in App Store settings | Refunds handled by Apple per their policy | N/A |
| Google Play | Manage subscriptions via Google Play account | Refunds handled by Google per their policy | N/A |
Key takeaways
Cancelling on the web stops renewal at period end; platform purchases require store-level cancellation and refund requests.
Keep documentation and escalate to payment providers or CASE if charges persist or support is unresponsive.
After cancelling
Next steps
- Confirm cancellation email and check the final access date.
- Export any data or content you need before access ends.
- Monitor your bank or card for any unexpected charges after cancellation.
Where to get help
For Aiseo policy details and refunds, consult: Aiseo Refund Policy and Aiseo Terms.
For guidance on cancelling through app stores, see: Cancellation guidance.
Address
Company address
500 Yale Ave N, Seattle, Washington, 98109 US.
Support email
For account or cancellation issues, contact support at help@marketana with your account and subscription details.