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I hereby notify you of my decision to terminate the contract relating to the Alchemy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Alchemy: Easy Method
What is Alchemy
Overview
Alchemy is a subscription-based service that appears in multiple forms, including a mobile app titled "Alchemy: Supplement Tracker" and web-based subscription plans. It provides premium features to manage supplements, tracking, or related services depending on the product offering.
Where services are delivered
Subscriptions are commonly purchased in-app through the Apple App Store for the Alchemy mobile app or via the provider's website and account system for web services.
Depending on how you subscribed (App Store vs website), cancellation and refund rules may differ.
How to cancel Alchemy
If you subscribed via Apple App Store
- Open Settings on your iPhone or iPad, tap your name, then tap "Subscriptions".
- Find "Alchemy" or "Alchemy: Supplement Tracker" in the list, then choose "Cancel Subscription" and confirm.
- For the App Store listing for reference see the official page: Alchemy on Apple App Store (SG).
If you subscribed via the website or direct billing
- Log in to your Alchemy account on the service website and look for a Subscriptions, Billing, or Account section to cancel.
- If you cannot find cancel options, follow the provider's support process described in their FAQ or Terms pages and contact support for account-level cancellation.
- Official help pages to consult: Alchemy FAQ and Alchemy Terms & Conditions.
What happens when you cancel
Access and renewals
When you cancel a paid subscription, you typically retain access to paid features until the end of the current billing period.
After the period ends, the subscription will not renew and access to Pro features will be revoked unless you re-subscribe.
Account data and retention
Account data and settings may remain on the service unless you request deletion. Check the provider's terms for data retention and deletion procedures.
If you need data export or deletion, contact support promptly and keep copies of any correspondence.
Will I get a refund?
General refund policy
Refund eligibility depends on where you bought the subscription. In-app purchases made through Apple are generally handled by Apple, not the app developer.
For Apple purchases, request refunds via Apple's systems; the developer may not be able to directly refund App Store charges.
Exceptions and special cases
- If you purchased directly on the provider's website, refunds are subject to the provider's Terms & Conditions. See: Alchemy Terms & Conditions.
- If you believe you were charged in error or experienced a technical issue, keep receipts and contact the appropriate support channel promptly.
- For App Store purchases, use Apple's report-a-problem and refund request tools linked from your purchase history on Apple.
Alchemy plans and pricing
Available plans
The following prices reflect the Alchemy Pro subscriptions listed on the Apple App Store (Singapore) as of February 2026.
Pricing table
| Plan | Price | (Period) | Features |
|---|---|---|---|
| Alchemy Pro Monthly | S$14.98 | Monthly | Full Pro subscription via in-app purchase |
| Alchemy Pro Yearly | S$89.98 | Yearly | Full Pro subscription via in-app purchase |
Your consumer rights in Singapore
Key legal protections
Consumers in Singapore are protected under laws such as the Consumer Protection (Fair Trading) Act (CPFTA), which guards against unfair practices and misleading assertions.
You also have rights related to contract terms and representations made at point of sale.
How to take action
- Contact the merchant first and keep written records of all communications.
- If unresolved, contact the Consumers Association of Singapore (CASE) for advice or escalate to the Small Claims Tribunal for monetary claims within jurisdictional limits.
- For Apple App Store purchases, you may also request assistance from Apple support regarding billing disputes.
Customer experiences
Reported issues
Some users report difficulty locating cancellation options or confusion about whether a website cancellation affects App Store billing.
There are public listings that note complaints about local entities; review pages may report case-specific experiences. Example resource: Scam.SG entry for Alchemy SG Pte Ltd.
Positive notes
Other users report straightforward in-app cancellation via Apple and timely cessation of billing after the current period ends.
Most friction points arise from mismatched purchase channels (App Store vs direct) or missing confirmation screenshots.
Documentation checklist
What to gather before you cancel
- Purchase receipt or App Store order number (screenshot or email).
- Account email and username used with Alchemy.
- Subscription expiry date and plan details (e.g., "Alchemy Pro Yearly").
- Any correspondence with support or screenshots showing active billing.
What to keep after cancelling
- Cancellation confirmation (screenshot or email).
- Reference numbers for any refund or dispute requests.
- Copies of the provider's Terms & Conditions and FAQ pages you relied on.
Common mistakes
Assuming a website cancellation stops App Store billing
Many users cancel on the provider website but forget that App Store purchases must be cancelled through Apple's subscription settings.
Always verify the purchase channel before assuming a cancellation method has taken effect.
Not saving proof
Failing to save receipts, subscription screenshots, or cancellation confirmations makes dispute resolution slower.
Capture and store at least one screenshot showing the cancelled subscription or the App Store confirmation page.
Comparative recap
Quick plan comparison
The table below offers a compact comparison between the two main Alchemy Pro plans listed for the Apple App Store (SG).
Comparison table
| Feature | Alchemy Pro Monthly | Alchemy Pro Yearly |
|---|---|---|
| Price | S$14.98 | S$89.98 |
| Billing Period | Monthly | Yearly |
| Purchase channel (example) | Apple App Store (in-app) | Apple App Store (in-app) |
| Refund route | Via Apple (report a problem) | Via Apple (report a problem) |
After cancelling
Follow-up actions
- Confirm cancellation in your Apple ID Subscriptions or account billing page and save a screenshot.
- Monitor your bank or card statements for final charges and to ensure no further renewals occur.
Useful links
- Alchemy FAQ - for product-specific help and support channels.
- Alchemy Terms & Conditions - contractual and refund terms.
- Alchemy on Apple App Store (SG) - app listing and in-app purchase reference.
- Scam.SG company entry - publicly reported complaints about the local entity.
Address
Registered office
60 PAYA LEBAR ROAD, #11‑53, PAYA LEBAR SQUARE, Singapore 409051.
How to contact
Use the Alchemy FAQ or the Terms & Conditions pages for official support channels and contact details.
Keep written records of any communications when seeking cancellation, refunds, or data deletion.