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I hereby notify you of my decision to terminate the contract relating to the Animaker service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Animaker: Easy Method
What is Animaker
Overview
Animaker is a cloud-based SaaS platform for creating animated videos and presentations. It offers templates, characters, and drag-and-drop tools aimed at beginners and professionals.
Where it operates
Animaker operates globally and provides subscription plans that renew automatically unless cancelled. Official terms and support are published on Animaker's site.
How to cancel Animaker
Cancel via the Animaker website (direct)
- Sign in to your Animaker account and go to the "My Plans" section.
- Downgrade to the Free Plan to stop auto-renewal.
- The subscription will remain active until the end of the current billing cycle, then revert to the Free Plan.
- See Animaker's support article for details: How do I get a refund of my subscription fee?
Cancel via mobile app stores
- iOS (App Store / iTunes): Subscriptions billed through Apple must be cancelled through your Apple ID settings at least 24 hours before the period ends. Animaker’s App Store listing: Animaker on the App Store.
- Android (Google Play): Animaker recommends managing or stopping auto-renewal from your Animaker account "My Plans" page, but Google Play subscriptions are typically managed through the Google Play Store.
What happens when you cancel
Access after cancellation
Cancelling stops automatic renewal but does not immediately delete your project data. Your paid plan remains functional until the current billing period ends.
Data and account status
At the end of the billing cycle your account will revert to the Free Plan. Projects and assets remain in your account subject to the Free Plan limits and Animaker’s retention policies.
Will I get a refund?
Animaker's stated policy
Animaker’s Terms of Service state that fees are non-refundable. The Help Center explicitly says Animaker does not offer refunds for subscription fees.
Refer to Animaker’s terms: Animaker Terms & Policy.
Exceptions
- Animaker’s Terms allow refunds only if the service is unavailable for technical reasons; this is a narrow exception.
- No refunds are generally provided for partial months, upgrades, or unused time, except as described in Animaker’s policies.
Animaker plans and pricing
Where to check prices
Animaker publishes current plans and pricing on its official site. Do not rely on third-party estimates or past screenshots.
How to view your plan
Log in to your account and visit "My Plans" to see your active plan, renewal dates, and billing details.
Your consumer rights in Singapore
Statutory protections
Singapore consumer protection laws may provide rights that differ from Animaker’s stated "no refund" policy. This can include remedies for defective digital services.
Seeking local help
- If you believe your statutory rights have been breached, you can raise the matter with local bodies for guidance and mediation.
- Animaker’s contractual terms do allow refunds only in limited technical-failure cases, which may not override mandatory local protections.
Customer experiences
Positive feedback
Some reviewers praise Animaker for ease of use, strong customer support, and suitability for educators and beginners. Responsive support is frequently highlighted.
Negative feedback
Other users report technical issues such as crashes, lost scenes, rendering problems, and frustration around cancellations and refund requests.
Public reviews and discussions are available for broader perspective: Animaker on Trustpilot.
Documentation checklist
What to collect before cancelling
- Account email and username used for Animaker sign-in.
- Subscription details: plan name, billing cycle end date, payment method.
- Order or invoice numbers for the current subscription period, if available.
Supporting evidence for disputes
- Screenshots showing billing charges or technical errors (dates/times visible).
- Copies of correspondence with Animaker support, including case IDs.
- Notes about attempted troubleshooting or steps to reproduce issues.
Common mistakes
Assuming cancellation is immediate
A frequent mistake is assuming downgrading immediately stops service. Animaker keeps the paid plan active until the current billing period ends.
Expecting an automatic refund
Many users expect refunds after cancelling mid-cycle. Animaker’s published policy is that fees are non-refundable except in narrow technical-failure cases.
Comparative recap
Quick comparison
| Method | Details | How to cancel | Refund |
|---|---|---|---|
| Web (Animaker account) | Subscription | Go to "My Plans" and downgrade to Free Plan to stop auto-renewal. | No (except for narrow technical-availability exceptions). |
| iOS (App Store) | Subscription | Cancel via Apple ID subscriptions in iOS settings at least 24 hours before renewal. | No (App Store billing handled by Apple; Animaker states no refunds). |
| Android (Google Play) | Subscription | Manage via Google Play Store or manage auto-renewal from Animaker "My Plans" as advised. | No (Animaker cites no refunds; follow store policies for store-billed subs). |
After cancelling
Immediate steps
- Verify the billing period end date in your Animaker account "My Plans" section.
- Download or export any projects or assets you need before plan limits change.
Where to find official help
- Refund and cancellation guidance: Animaker Help Center - refund article.
- Terms and conditions: Animaker Terms & Policy.
- iOS subscription details: App Store listing.
Address
Official mailing address
1160 Battery Street Suite 100, San Francisco, California 94111, United States.
Notes about contacting Animaker
For account-specific issues, log in and use Animaker’s support channels. Retain documentation of all communications for any dispute or mediation efforts.