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I hereby notify you of my decision to terminate the contract relating to the Appnebula service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Appnebula: Easy Method
What is Appnebula
Overview
Appnebula is a subscription-based SaaS platform that offers tools for app creation, deployment, and performance monitoring for businesses.
The company is presented as Appnebula Ltd and its public filings show a UK-registered office rather than a Singapore address.
Primary purpose
It aims to simplify app development and management workflows for teams by providing an online dashboard and related services.
Billing and subscription models are handled through the website or mobile platform stores depending on how you subscribe.
How to cancel Appnebula
Cancel via App Store or Google Play
If you subscribed through Apple or Google, those platforms control billing and subscription status.
Cancel the subscription in your Apple ID or Google Play account; Appnebula cannot cancel or refund purchases made through those stores.
Cancel via Appnebula website (AskNebula / NebulaFin)
- Sign in to the AskNebula / Appnebula account on the website.
- Navigate to account settings or subscription management as described in the service terms.
- Choose cancel - note cancellations via the website typically take effect at the end of the current paid term.
- If you are in a free trial and cancel before it ends, you should not be charged.
See the provider terms for web cancellation details: Appnebula / NebulaFin terms.
Timing requirement
- Cancel at least 24 hours before the trial or subscription period ends to avoid automatic renewal.
- This 24-hour requirement is stated in the service terms and applies to subscriptions and trials.
Refer to the platform terms for exact cutoffs: Appnebula terms.
What happens when you cancel
Access after cancelling
If you cancel a web subscription, access typically continues until the end of your paid billing period.
For trial cancellations, access usually ends at the trial expiration without charging if cancelled in time.
Automatic renewal and billing
Subscriptions generally renew automatically unless cancelled 24 hours before the renewal date.
For purchases through app stores, renewals and billing are managed by Apple or Google, not Appnebula.
Data and account retention
Account data retention and deletion policies are governed by the provider’s privacy and terms documents.
Check the terms page for specifics on data retention, export, or deletion requests.
Will I get a refund?
Refunds for App Store / Google Play purchases
Refunds for purchases through Apple or Google must be requested directly from those platforms.
Appnebula cannot process refunds for App Store or Google Play transactions.
Refunds for web (direct) purchases
- A money-back guarantee may apply if you contact the provider within 30 days and can show seven consecutive days of usage in that period.
- Outside those strict conditions, web purchases are generally non-refundable according to the policy.
See the provider refund policy for details: Appnebula money-back policy.
Exceptions and statutory rights
EU consumers may have a 14-day withdrawal right for digital purchases unless they consented to immediate performance and waived that right.
Check the money-back policy page for how statutory rights are handled: refund & withdrawal details.
Appnebula plans and pricing
Where to check pricing
Pricing and plan details should be checked on Appnebula’s official pages before subscribing.
Do not rely on third-party reports for current pricing; official terms and product pages are the source of truth.
No verified SGD pricing found
There is no verifiable pricing in Singapore Dollars (SGD) available from public official sources for 2025/2026.
Reports and user complaints refer to unclear charges in USD or EUR; confirm currency and amounts on the provider’s site.
Your consumer rights in Singapore
General position
Singapore does not generally provide a universal automatic cooling-off right for digital subscription services.
Your cancellation and refund rights will largely depend on the service terms and the payment method used.
Practical steps and options
- Review the Appnebula terms and money-back policy before subscribing.
- If charged without authorization, contact your card issuer or bank to dispute the transaction.
- Contact the Consumers Association of Singapore (CASE) for guidance on consumer remedies and dispute resolution.
Customer experiences
Positive feedback
Some users reported that customer support resolved payment issues promptly and professionally in individual cases.
Positive reviews are present but comparatively fewer than negative reports on public review sites.
Negative feedback and concerns
- Many users report unexpected recurring charges after low-cost trials and difficulty cancelling.
- Complaints include unclear billing, unauthorized deductions, poor usability, and low-quality service delivery.
- Security and reputation analyses have flagged the site with low trust scores on some scanners.
Public review summaries: Trustpilot reviews, security scan, Sitejabber reviews.
Documentation checklist
What to gather before cancelling
- Account email and username used to subscribe.
- Subscription start date and last payment date.
- Receipt, transaction ID or screenshot of the charge from your bank or app store.
When requesting refunds or disputes
- Copies of correspondence with Appnebula support (dates and content).
- Evidence of trial use if applying for the money-back guarantee (e.g., 7 consecutive days of activity).
- Bank or card statements showing the exact charge amount and date.
Common mistakes
Assuming app developer can cancel store subscriptions
Many users expect Appnebula to cancel App Store/Google Play subscriptions; those must be managed through Apple or Google accounts.
Expect delays if you contact the developer instead of the platform for store-based subscriptions.
Missing the 24-hour cutoff or not keeping evidence
Failing to cancel at least 24 hours before renewal is a common cause of unwanted charges.
Not keeping receipts, screenshots, or dates makes refunds or disputes harder to resolve.
Comparative recap
Quick comparison
| Method | Refund likelihood | Effective timing | Action / Reference |
|---|---|---|---|
| App Store / Google Play | Determined by platform (Apple/Google) | Platform-controlled; immediate changes depend on store policies | Manage via the store; Appnebula cannot cancel or refund |
| Web (AskNebula / NebulaFin) | Possible under strict money-back conditions (30 days + 7 days usage) | Cancellation takes effect at end of paid term; trial cancellation prevents charge | Money-back policy |
| Timing requirement | Prevents renewal if honoured | Must cancel at least 24 hours before period ends | Terms & timing |
After cancelling
Verify cancellation
- Check your account settings for confirmation and the end date of access.
- Keep a screenshot or email confirmation of cancellation for your records.
Further steps if charged
- If charged after cancelling, contact Appnebula support with evidence and request a refund following the money-back policy link.
- If the charge is via app store, request a refund via Apple or Google Play support channels; Appnebula cannot process those refunds.
Policy and refund reference: Appnebula money-back policy.
Address
Registered office
Appnebula is listed publicly with a UK registered office: 5 Canon Court, Institute Street, Bolton, England, BL1 1PZ.
There is no verified Singapore office address found in public records for Appnebula as of the latest available information.