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Cancel AUSLOGICS
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Auslogics service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Auslogics: Easy Method
What is Auslogics
Overview
Auslogics provides a suite of PC utilities for maintenance, performance and recovery, such as disk defragmentation, registry cleaning and driver management.
The company distributes both free tools and paid subscriptions that auto-renew for ongoing updates and support.
Where the software is sold
Auslogics sells licenses directly from its website and its software is also available through third-party platforms and app stores.
Subscription terms and refund policies differ depending on whether a purchase was made directly or through a third party.
How to cancel Auslogics
Cancel direct (web) subscriptions
- Before the renewal date, request cancellation by contacting Auslogics via the support/contact options on their refunds & subscriptions page.
- Automatic renewal occurs annually; Auslogics typically sends a renewal reminder about 30 days before renewal.
- Make the cancellation request before the renewal date to avoid the next year’s charge.
Cancel purchases made through app stores
- If you bought through the Apple App Store or Google Play, cancellation and refunds are handled by those platforms and not specified on Auslogics’ site.
- Use the App Store / Google Play account purchase management or their refund request processes to cancel or request reimbursement.
What happens when you cancel
Access and features
After cancellation, your subscription will remain active until the end of the paid period in most cases.
Access to Pro features typically ends when the current paid term expires unless a refund is issued and license is reversed.
Renewal and billing
Cancellation prevents future automatic renewals; it does not necessarily refund past charges.
For direct purchases, Auslogics manages renewal and refund requests according to its stated policies.
Will I get a refund?
Refunds for direct Auslogics purchases
Only purchases made directly from the Auslogics store (including renewals) are eligible for refunds through Auslogics.
Refund requests for direct purchases must be made within 30 days of the original purchase.
Third-party purchases and processing time
- Purchases from third-party vendors or app stores are not covered by Auslogics; refunds must be requested from the vendor (Apple, Google, etc.).
- Auslogics states refunds are typically processed within 5 - 7 business days, depending on payment method.
For Auslogics’ official refund terms and contact options, see their refunds page.
Auslogics plans and pricing
Where to check prices
Pricing, current offers and exact regional costs are posted on Auslogics’ official website and should be checked there before purchase.
Do not rely on third-party quotes; verify the current price and applicable taxes or currency on the vendor page.
Notes about regional pricing
No official Singapore-specific pricing is provided on Auslogics’ site in the verified sources used here.
If you need Singapore-dollar pricing, check the Auslogics site or your app store payment page for local charges.
Your consumer rights in Singapore
Relevant law
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) provides protections for consumers, including rights around defective goods and unfair practices.
Digital goods and software have different coverage; rights depend on the nature of the transaction and whether the purchase is domestic or cross-border.
Practical implications
- Auslogics does not state a separate 14‑day cooling-off right; it offers a 30‑day refund window for direct purchases.
- If you purchased via Apple/Google, follow their refund and cancellation mechanisms applicable in Singapore.
Customer experiences
Positive reports
Some users report noticeable PC performance improvements after using Auslogics tools, praising ease of use and effectiveness.
Popular tools mentioned positively include Disk Defrag, SSD Optimizer, Registry Cleaner and BoostSpeed.
Negative reports
Other customers report aggressive upselling, unexpected auto‑renewals and alarmist scan results as concerns.
Some reviews mention issues like driver updater problems, uninstall difficulties and, in a few cases, system instability.
Documentation checklist
Before you contact support
- Order or invoice number (from the order confirmation email).
- Purchase date and the email used for the purchase.
- Transaction ID or payment receipt from your bank or card statement.
Optional helpful items
- Screenshots of the order confirmation, renewal notice, or charge on your statement.
- Details about the product purchased (product name, number of PCs licensed, version).
- Device and OS details if the issue involves software malfunction.
Common mistakes
Missing the renewal window
A common error is waiting until after automatic renewal to request cancellation, which can lead to unsuccessful refund claims.
Check renewal reminders and act before the renewal date to avoid being charged for the next term.
Contacting the wrong vendor
Users sometimes contact Auslogics for purchases made through Apple/Google, where Auslogics cannot issue refunds.
Always verify whether the purchase was direct (Auslogics) or via an app store and contact the correct vendor accordingly.
Comparative recap
Quick comparison
| Purchase channel | How to cancel | Refund eligibility | Typical processing time | Source |
|---|---|---|---|---|
| Direct via Auslogics website | Contact Auslogics via the refunds & subscriptions page before renewal | Refunds available if requested within 30 days of purchase | Typically 5 - 7 business days | Auslogics refunds & subscriptions |
| Apple App Store | Cancel and request refund through Apple’s purchase management | Handled by Apple; Auslogics does not specify App Store refunds | Varies by platform (see vendor) | Not specified on Auslogics site |
| Google Play | Cancel and request refund through Google Play account | Handled by Google; Auslogics does not process these refunds | Varies by platform (see vendor) | Not specified on Auslogics site |
After cancelling
Immediate steps
Confirm cancellation and retain confirmation emails or screenshots for your records.
Uninstall the software if you no longer need it and check bank/card statements for any unexpected charges.
Help and further reading
For Auslogics’ official refund and subscription instructions, see their refunds page: Auslogics refunds & subscriptions.
To read user reviews and experiences, see the Auslogics Trustpilot page: Auslogics on Trustpilot.
Address
Corporate address
495 Pacific Highway Box 1644, Sydney NSW 1585, Australia.
Contact pointer
For official cancellation and refund requests, use the contact options listed on Auslogics’ refunds & subscriptions page.