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I hereby notify you of my decision to terminate the contract relating to the Autocad service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Autocad: Easy Method
What is Autocad
Overview
AutoCAD is a professional computer-aided design (CAD) application from Autodesk used for 2D drafting and 3D modelling across architecture, engineering and construction.
It is supplied by subscription and is commonly deployed with specialised toolsets or as a lighter 2D-only AutoCAD LT offering.
Typical users
Users range from individual drafters and small firms to large engineering and construction teams who rely on precision and interoperability.
Licensing options include full AutoCAD, AutoCAD LT, and token-based Autodesk Flex access for short-term or on-demand use.
How to cancel Autocad
Cancel when bought through Apple App Store (iOS)
- Open your device Settings and tap your Apple ID.
- Select Subscriptions and cancel the AutoCAD subscription there.
- Refunds for App Store purchases must be requested from Apple; Autodesk cannot process App Store refunds.
- See general guidance at Postclic: Cancellation - App Store.
Cancel when bought through Google Play (Android)
- Open Google Play, go to Menu > Subscriptions, find AutoCAD and cancel.
- Refunds for Google Play purchases are subject to Google Play policies and handled by Google.
- For more details see Postclic: Cancellation - Google Play.
Cancel when bought directly from Autodesk (web)
- Sign in to your Autodesk Account and go to Billing & Orders > Subscriptions & Contracts.
- Turn off auto‑renewal for the subscription you wish to cancel; the subscription stays active until it expires.
- If you need a refund, contact Autodesk Support within the applicable refund window (see refund section).
- See Autodesk/web guidance summarized at Postclic: Cancellation - Autodesk direct.
What happens when you cancel
Access after cancellation
Turning off auto‑renewal or cancelling does not immediately revoke access for web subscriptions; your licence remains active until the current paid term ends.
For App Store or Google Play cancellations, access typically continues until the end of the billed period per Apple/Google rules.
Data and files
Your DWG files and settings remain yours; cancelling the subscription does not delete your local files.
You should export or back up important files before access expires, and ensure any cloud-stored project data is preserved.
Will I get a refund?
Autodesk direct - monthly subscriptions
Monthly Autodesk direct subscriptions are refundable if cancelled and returned within 15 days of purchase or renewal.
This is the Autodesk direct policy summary; contact Autodesk Support to request a refund within that window.
Autodesk direct - annual, 3‑year and Flex tokens
Annual, three‑year subscriptions and Flex tokens bought directly from Autodesk are refundable if returned within 30 days of purchase or renewal.
Refunds outside these periods are subject to Autodesk terms and local law; you must contact Autodesk Support promptly to request a return.
App Store and Google Play purchases
- Refund rules for App Store and Google Play purchases are governed by Apple and Google respectively.
- Autodesk cannot process refunds for purchases made through those stores; you must request refunds from Apple or Google per their policies.
- General third‑party guidance is available at Postclic.
Autocad plans and pricing
Official Singapore pricing (snapshot)
Below are the official AutoCAD plan listings from Autodesk Singapore (prices include GST, as of February 2026).
These are the official published prices; some resellers may quote different amounts but those are not included here.
| Plan | Price | Period | Features |
|---|---|---|---|
| AutoCAD (full, includes specialized toolsets) | S$2,873.00 | annual | Includes AutoCAD with specialized toolsets and apps; subscription via official Autodesk Singapore site; includes GST |
| AutoCAD LT | S$731.00 | annual | 2D CAD drafting/drawing/documentation; via official Autodesk Singapore site; includes GST |
| Autodesk Flex (token-based daily access) | (not specified - requires buying tokens) | annual | Prepay tokens for flexible daily access to Autodesk products, via Autodesk Singapore |
Your consumer rights in Singapore
Statutory protection
Singapore’s Consumer Protection (Fair Trading) Act applies to unfair practices and may limit sellers’ ability to rely on “all sales final” clauses for digital services.
Vendors sometimes state no‑refund policies for digital goods, but those terms can be overridden where they are unfair under Singapore law.
Practical recourse
- You can raise disputes with the vendor first and request a refund citing the statutory protections.
- For unresolved matters, you may contact CASE (Consumers Association of Singapore) though public discussion notes mixed perceptions of outcomes.
- For a local policy example and note about compliance with law, see Invent.sg refund policy.
Customer experiences
Positive feedback
- Users praise AutoCAD for industry‑standard features, precision and broad applicability in architecture, engineering and construction.
- Reports highlight a rich toolset, strong customization and dependence on AutoCAD for mission‑critical work (GetApp summaries referenced in source data).
Negative feedback
- Common complaints include a steep learning curve and a complex interface for beginners.
- Other recurring issues are high cost, occasional performance problems with large files, and reports of poor customer support or refund difficulties in some reviews; see community reviews at Trustpilot - Autodesk.
Documentation checklist
Prepare these items before contacting support
- Account email and Autodesk Account ID used to purchase the subscription.
- Order number, purchase date and the receipt or invoice showing the transaction.
- Payment method details and platform of purchase (Autodesk web, Apple App Store, or Google Play).
Additional helpful items
- Screenshot or copy of the subscription page showing the plan and renewal date.
- Any previous support case numbers or correspondence relating to refund or cancellation requests.
Common mistakes
Assuming immediate access loss
Users sometimes expect access to stop immediately after cancelling; in fact most subscriptions remain active until the paid period ends.
Always check the renewal date in your Autodesk Account or store subscription page to confirm access period.
Requesting refunds from the wrong party
A common error is asking Autodesk to refund purchases made through Apple or Google Play; those refunds must be requested from Apple or Google.
Likewise, purchases made directly through Autodesk require contacting Autodesk Support within the applicable refund window.
Comparative recap
Quick comparison
The table below summarises plans, typical purchase channel, refund windows and price visibility from official Singapore listings.
Use this to check which route you must use to cancel and where to request a refund.
| Plan | Typical channel | Refund window (days) | Period | Period |
|---|---|---|---|---|
| AutoCAD (full) | Autodesk direct | 30 (annual purchases) | S$2,873.00 | annual |
| AutoCAD LT | Autodesk direct | 30 (annual purchases) | S$731.00 | annual |
| Autodesk Flex (tokens) | Autodesk direct | 30 (tokens / multi‑year products) | Not specified | annual |
After cancelling
Follow-up actions
- Back up local and cloud files to ensure continued access to your work after the subscription expires.
- Confirm the final expiry date in your Autodesk Account or the store subscription page so you know when access ends.
Support and references
- For step‑by‑step cancellation summaries and platform-specific notes see Postclic: Cancellation - AutoCAD.
- To review community feedback on support and refunds, refer to user reviews at Trustpilot - Autodesk.
- For local refund policy context and compliance notes see Invent.sg refund policy.
Address
Regional office
Autodesk regional head office / legal entity location listed in the provided context is:
3 Fusionopolis Way, #10-21, Symbiosis, Singapore 138633.
Notes on contacting local support
For billing and refund requests on Autodesk direct subscriptions, use your Autodesk Account support options or the official support channels shown in your account portal.
If you purchased via Apple or Google, contact Apple Support or Google Play support for refund requests per their procedures.