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I hereby notify you of my decision to terminate the contract relating to the Avast service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Avast: Easy Method
What is Avast
Overview
Avast is a subscription-based cybersecurity suite that provides antivirus, malware protection, VPN, cleanup tools, and privacy features for Windows, Mac, Android and iOS devices.
Core features
Typical features include real-time threat detection, ransomware shields, VPN (SecureLine), performance cleanup, and privacy/anti-tracking modules.
How to cancel Avast
Cancel via Avast Account (web)
- Sign in to your Avast Account on the web.
- Go to Order / Subscription management and find the active subscription.
- Choose Cancel or Stop auto-renewal to prevent future charges.
Cancel via Google Play (Android)
- Open the Google Play app on your Android device.
- Tap your Profile → Payments & subscriptions → Subscriptions.
- Select the Avast subscription and tap Cancel subscription; you keep access until the period ends.
- See official guidance: Avast mobile unsubscribe.
Cancel via App Store (iOS)
- Open the App Store on your iPhone/iPad and tap your Profile.
- Tap Subscriptions, select the Avast subscription and choose Cancel Subscription.
- Cancellation takes effect at the end of the current billing period; Apple manages the refund for App Store purchases.
What happens when you cancel
Access and expiry
When you cancel, most purchases let you continue using the paid features until the subscription expiry date.
For store-managed subscriptions (Google Play/App Store) the platform controls access and end date.
Auto-renewal and billing
Cancelling stops future auto-renewals; you will not be billed again after the current paid period ends.
If you see unexpected charges after cancelling, contact the payment platform or Avast support with your order details.
Will I get a refund?
Avast direct purchases and app (Windows/Mac) and Google Play
- Avast offers a 30-day money-back guarantee for purchases made via Avast website, Avast app (Windows/Mac), or Google Play.
- Refunds are typically processed within 7 business days for card/PayPal or up to 14 business days for some other methods.
- For details and to submit a request see: Avast refund request.
App Store and third‑party resellers
- Purchases made via the Apple App Store or third‑party resellers are not refunded by Avast.
- To request a refund for App Store purchases use Apple's refund process; for resellers contact that reseller directly.
- See Avast’s cancellation/refund policy for reseller exceptions: Avast cancellation & refund policy.
Avast plans and pricing
Pricing table notes
Prices below reflect first-year discounted rates from Avast’s Singapore store (2025/2026).
Renewal prices after the first year are typically higher and may change; consult the store for current renewal rates.
| Plan | Price (S$) | Period | Features |
|---|---|---|---|
| Avast Premium Security - 1 device (Windows or Mac) | S$60.00 | Annual | Single device protection with antivirus, ransomware shield, webcam protection |
| Avast Premium Security - up to 10 devices | S$70.00 | Annual | Multi-device protection with antivirus, AI Assistant, phishing protection |
| Avast Ultimate - 1 device (Windows or Mac) | S$90.00 | Annual | Ultimate bundle: Security, VPN, Cleanup, AntiTrack for one device |
| Avast Ultimate - up to 10 devices | S$110.00 | Annual | Ultimate bundle for up to 10 devices |
| Avast SecureLine VPN - 1 year | S$80.00 | Annual | VPN only (first year discounted from S$115) |
| Avast SecureLine VPN - 2 years | S$120.00 | 2-year | Two-year VPN bundle, discounted effective rate |
| Avast SecureLine VPN - 3 years | S$180.00 | 3-year | Three-year VPN bundle, discounted effective rate |
| Avast Cleanup / Performance (1 device) | S$40.00 | Annual | Device cleanup/performance tools for 1 device |
| Avast Cleanup / Performance (10 devices) | S$60.00 | Annual | Cleanup tools for up to 10 devices |
| Avast Security & Privacy App - Premium (iOS, yearly in-app) | S$39.98 | Annual | iOS Premium: VPN, Identity, Photo Vault, Email Guard |
| Avast Security & Privacy App - Premium (iOS, monthly in-app) | S$6.98 | Monthly | iOS Premium, month-to-month |
| Avast Security & Privacy App - Ultimate (iOS, yearly in-app) | S$34.98 | Annual | iOS Ultimate tier |
| Avast Security & Privacy App - Ultimate (iOS, monthly in-app) | S$49.98 | Monthly | iOS Ultimate, month-to-month |
Your consumer rights in Singapore
Cooling-off and statutory rights
Singapore law generally does not provide an automatic statutory cooling-off right for digital subscriptions once the service has been delivered.
Sellers may choose explicit refund policies, but there is no mandatory 14-day statutory cancellation for downloaded digital services.
How this applies to Avast
- Avast’s 30-day money-back guarantee is a contractual policy that is more generous than default legal requirements in Singapore.
- If purchased via Apple or another reseller, refunds follow that reseller’s rules rather than Avast’s direct policy.
Customer experiences
Positive feedback
- Long-term users praise Avast for reliable protection, clear reports and an intuitive interface.
- Many users report feeling safer browsing because Avast blocks dangerous sites and threats.
Negative feedback
- Common complaints involve aggressive upselling, frequent popups and prompts to buy add-ons.
- Several users report difficulty cancelling subscriptions, confusing billing or unexpected renewals.
Documentation checklist
Before you start cancelling
- Order number or subscription ID (from your Avast Account or confirmation email).
- Payment method used (card, PayPal, Google Play, App Store) and transaction date.
- Registered email address used with your Avast account or app store account.
If requesting a refund
- Proof of purchase (receipt or invoice).
- Reason for refund and dates of purchase/renewal.
- Screenshots of subscription status or billing if relevant.
Common mistakes
Trying to cancel in the wrong place
A frequent error is cancelling in the Avast app but the subscription is managed by Google Play or Apple, so the platform still renews the subscription.
Always confirm where the payment is being billed (Avast, Google Play, or App Store) before cancelling.
Missing order details when requesting refunds
Another mistake is not keeping purchase receipts or subscription IDs; this delays refund processing and support resolution.
Collect the invoice and payment details before contacting Avast or the store to speed up the process.
Comparative recap
Quick plan comparison
The table below summarizes key plans, typical first-year pricing and device coverage to help you compare at a glance.
| Plan | Price (S$) | Devices | Main features | Period |
|---|---|---|---|---|
| Avast Premium Security - 1 device | S$60.00 | 1 | Antivirus, ransomware shield, webcam protection | Annual |
| Avast Premium Security - up to 10 devices | S$70.00 | Up to 10 | Multi-device protection, phishing and AI Assistant | Annual |
| Avast Ultimate - up to 10 devices | S$110.00 | Up to 10 | Security, VPN, Cleanup, AntiTrack bundle | Annual |
| Avast SecureLine VPN - 1 year | S$80.00 | Varies | VPN-only service | Annual |
| Avast Security & Privacy App - iOS (annual) | S$39.98 | 1 device (iOS) | VPN, Identity, Photo Vault, Email Guard | Annual |
After cancelling
Follow-up actions
- Save confirmation of cancellation and check that auto-renewal is disabled in your account or the app store.
- Monitor your bank or card statement for any unexpected charges during the next billing cycle.
Useful official links
- Avast mobile unsubscribe instructions: https://support.avast.com/en-ww/article/mobile-unsubscribe
- Request a refund or see refund rules: https://support.avast.com/en-en/article/Refund-request/
- Avast cancellation & refund policy (regional details): https://www.avast.com/en-in/cancellation-refund-policy
- Avast Singapore store (pricing and product pages): https://www.avast.com/en-sg/store
Address
Mailing address
Singapore Post Centre, P.O. Box 148, Singapore 914005.
Support reminder
If you need further assistance include your order number, registered email and proof of purchase when contacting Avast support or the app store.