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Bamboohr

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Bamboohr Cancel Time Off | Postclic
Bamboohr
42 Future Way
84020 Draper USA
api-support@bamboohr.com
Cancellation of Bamboohr contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Bamboohr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Bamboohr
42 Future Way
84020 Draper , USA
api-support@bamboohr.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Bamboohr. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Bamboohr: Easy Method

What is Bamboohr

Overview

BambooHR is a subscription-based HR software platform for small and medium-sized businesses. It centralises employee records, time-off tracking, onboarding, performance and reporting tools.

Delivery and channels

The service is delivered as a cloud SaaS product with web, iOS (App Store) and Android (Google Play) subscription paths. Billing and cancellation rules vary by channel and contract type.

How to cancel Bamboohr

Web (month-to-month)

  • Sign in to your BambooHR account.
  • Go to Settings → Account tab → Manage Subscription → Cancel.
  • Confirm cancellation; subscription remains active until end of billing period.

Web (extended-term contract)

  • Review your contract’s termination clauses and notice requirements.
  • Follow any written/legal notice procedures specified in the contract.
  • Expect possible termination fees unless BambooHR materially breaches and fails to cure within the contract cure period.

iOS (App Store)

  • Open your device Settings → Apple ID → Subscriptions and cancel the BambooHR subscription there.
  • BambooHR cannot cancel App Store subscriptions on your behalf.

Android (Google Play)

  • Open Google Play Store → Menu → Subscriptions and cancel the BambooHR subscription.
  • Refunds and cancellations follow Google Play policies; BambooHR does not directly control them.

What happens when you cancel

Access and account status

For month-to-month web subscriptions, your account stays active until the end of the current billing period. You retain access for that remaining time.

Renewal and termination

Automatic renewals stop after cancellation at the end of the billing period. For extended-term contracts, termination follows contract terms and may require formal notice and settlement of fees.

Data retention

Account and employee data handling after cancellation depend on your contract and BambooHR policies. Back up important records before cancelling when possible.

Will I get a refund?

Web (month-to-month) policy

Month-to-month web subscriptions: BambooHR does not issue prorated or partial refunds. Service remains available until the billing period ends.

Web (extended-term contract) exceptions

  • Extended-term contracts: refunds are generally not provided unless BambooHR commits a material breach that is not cured within the contract-specified cure period.
  • Review your contract for specific termination and refund clauses.

App Store and Google Play purchases

  • iOS (App Store): Refunds must be requested through Apple under App Store refund policy; BambooHR does not process these refunds.
  • Android (Google Play): Refunds are governed by Google Play policies and must be requested via Google Play.

Bamboohr plans and pricing

Pricing summary

Below are converted SGD equivalents based on available USD rates converted at ~1 USD = 1.35 SGD. BambooHR does not publicly list official SGD pricing; obtain a direct quote for final pricing.

Notes on this table

Use this table as an indicative reference only. Final Singapore pricing must be confirmed with BambooHR.

Plan Price Period Features
Essentials (annual) S$8.10 per user/month annual Core HR features - employee records, time-off tracking, reporting
Essentials (monthly) S$10.79 per user/month monthly Same as above, with monthly billing
Advantage (annual) S$14.16 per user/month annual Includes ATS, onboarding, performance, integrations
Advantage (monthly) S$16.20 per user/month monthly Same as above, with monthly billing
Core flat rate ≤25 users ≈S$337.50 flat/month monthly Up to 25 employees; includes comprehensive Core features
Pro flat rate ≤25 users ≈S$607.50 flat/month monthly Includes Core + performance management, community

Your consumer rights in Singapore

General guidance

Search results did not show Singapore-specific BambooHR cancellation rules. However, local consumer protection law may affect refunds and misrepresentation claims.

Practical steps for Singapore users

  • Document any misrepresentation or defective service with screenshots and correspondence.
  • Attempt resolution with BambooHR support and keep written records of communications.
  • Consider escalation to local dispute resolution bodies such as Small Claims Tribunals if applicable.

When to seek legal advice

If you face contract disputes or large financial exposure, seek legal advice early. Use the contract’s specified notice and dispute procedures before taking formal action.

Customer experiences

Positive highlights

  • Users praise an easy, organised interface and helpful onboarding materials.
  • Strong reporting, efficient onboarding/offboarding and good performance are commonly noted.

Negative reports

  • Common complaints include poor communication, limited dashboard customisation and slow post-implementation support.
  • Some reviewers cite integration challenges, UI concerns and issues with sales or hidden fees.

Documentation checklist

Before you cancel

  • Account owner’s login details and subscription plan information.
  • Billing period start and end dates, and recent invoices.
  • Contract copy if you are on an extended-term agreement.

If disputing or seeking refunds

  • All correspondence with BambooHR support and sales (emails, tickets).
  • Screenshots demonstrating issues, misrepresentations or service failures.
  • Payment receipts and bank/credit card statements showing charges.

Common mistakes

Assuming immediate cancellation

A frequent mistake is expecting instant access termination and a prorated refund after cancelling month-to-month. In reality, access usually continues until the billing period ends and no prorated refunds are provided.

Neglecting contract clauses

Another error is failing to review extended-term contract termination clauses. Contracts may require written notices, cure periods for breaches, or termination fees.

Relying on third parties for App purchases

Users sometimes expect BambooHR to cancel App Store or Google Play subscriptions. These must be cancelled through Apple or Google Play and refunded through their processes.

Comparative recap

Quick comparison

The table below summarises cancellation method and refund practice by channel to help you decide next steps.

How to use this table

Refer to the row matching your subscription channel for the recommended cancellation route and refund expectations.

Channel Cancellation method Refund policy Period
Web (month-to-month) Settings → Account → Manage Subscription → cancel No prorated/partial refunds; service until billing end monthly
Web (extended-term contract) Follow contract termination clauses; written/legal notice may be required Generally no refund; possible exceptions for uncured material breach annual
iOS (App Store) Cancel via Apple ID subscriptions in device settings Refunds handled by Apple under App Store policy monthly
Android (Google Play) Cancel via Google Play → Subscriptions in Play Store Refunds governed by Google Play policy monthly

After cancelling

What to do next

  • Export or back up employee records and reports you need before access ends.
  • Keep copies of cancellation confirmations and any support tickets.

Where to get more information

For additional product and pricing context, see the summarized SaaS information available here:

BambooHR overview and pricing (indicative)

Address

Legal and mailing address

Bamboo HR LLC, ATTN: Legal, 42 Future Way, Draper, UT 84020, USA

When to use this address

Send formal or legal termination notices here if your contract requires written notice to the company address. Retain proof of delivery.

Similar cancellation services

FAQ

To cancel your BambooHR subscription on a month-to-month plan, sign in to your account, go to Settings, then Account tab, and select Manage Subscription to cancel. Remember to keep proof of your cancellation request.

Yes, cancelling an extended-term BambooHR contract may incur termination fees unless there is a material breach by BambooHR that is not cured within the specified period. Verify your contract for specific terms.

To cancel your BambooHR subscription purchased through the iOS App Store, go to your device Settings, select your Apple ID, then Subscriptions, and cancel from there. Keep a record of your cancellation.

After cancelling your BambooHR subscription, your account will remain active until the end of the current billing period, allowing you to access your data until then. Ensure you back up any important records.

No, BambooHR does not provide prorated or partial refunds for month-to-month subscriptions. You will continue to have access until the end of the billing period, so keep proof of your cancellation.