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I hereby notify you of my decision to terminate the contract relating to the Bettercv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Bettercv: Easy Method
What is Bettercv
Overview
BetterCV is a subscription-based SaaS platform that helps users create resumes and cover letters using templates, ATS checks, and AI-driven tools.
The service is accessed online via the BetterCV website or app and offers both one-time downloads and ongoing subscription plans.
Core features
Features include resume and cover letter builders, ATS compatibility checks, interview prep, salary analysis, and job tracking tools.
Plans and feature sets are listed on BetterCV’s pricing page; see the official site for current details.
How to cancel Bettercv
Primary cancellation method
- Contact BetterCV customer support directly to cancel - either email help@bettercv.com or call +1 877 355 7750.
- Do not rely on App Store or Google Play cancellation alone; BetterCV requires direct contact to stop its own subscription auto‑renewals.
Step-by-step cancellation
- Prepare your account details: email used, subscription plan, and last 4 digits of the payment card if available.
- Email help@bettercv.com with a clear cancellation request or call +1 877 355 7750 and request cancellation; ask for a ticket number or written confirmation.
- Keep the cancellation confirmation (email or ticket number) and any transaction IDs for your records.
What happens when you cancel
Access after cancellation
After you cancel, you will retain access to BetterCV features until the end of the current billing cycle.
Cancellation prevents future auto‑renewals but does not remove access immediately unless specified by the company.
Billing and data
Cancellation stops future charges; it does not automatically trigger pro‑rata refunds for the unused portion of the billing period.
Keep copies of account data and downloads you need before your access ends, since continuing access depends on your remaining paid time.
Will I get a refund?
Official refund policy
BetterCV’s Terms of Service state that fees are non‑refundable unless required by law; canceling mid‑period does not entitle you to a refund (TOS §4.6).
BetterCV does not generally issue pro‑rata refunds for unused time after cancellation.
Exceptions and marketplaces
- Some jurisdictions (e.g., EEA/Switzerland) may provide a short statutory withdrawal right, but delivery of continuous digital services may limit or proportionally reduce refunds.
- If you purchased via Apple App Store or Google Play, request refunds through Apple/Google; BetterCV cannot process those marketplace refunds directly.
Bettercv plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| One-time Download | US$1.95 | One-time | Download single resume |
| Annual Access | US$5.95/month | Annual (billed monthly equivalent) | Unlimited resumes & cover letters, ATS checker, AI-powered interview prep, salary analyzer, job search plan & tracker, money-back guarantee |
Pricing notes
No Singapore-dollar (SGD) pricing is publicly listed as of the latest published information; listed prices are in USD.
Confirm current pricing and any promotions on BetterCV’s official pricing page before purchase.
Your consumer rights in Singapore
Relevant local protections
Singapore’s Consumer Protection (Fair Trading) Act and related regulations protect against unfair practices and misleading conduct.
If a service’s UI or sales flow misleads you into an unwanted auto‑renewal, this may amount to an unfair practice under local law.
Dispute and chargeback options
- If you see unauthorized or deceptive charges, contact your bank to lodge a dispute and request a chargeback where applicable.
- You can also contact the Consumers Association of Singapore (CASE) for consumer advice and to escalate unresolved disputes.
Customer experiences
Positive highlights
- Users commonly praise BetterCV for clean, modern resume layouts and an easy-to-use editor.
- Many reviewers note the platform is stable, fast, and that autosave functionality works reliably.
Frequent complaints
- Common negative feedback includes unexpected charges, auto‑renewals without clear consent, and difficulty cancelling directly with the company.
- Some users report problems with refunds, persistent stored card information, or repeated billing after cancellation attempts.
Documentation checklist
What to collect before cancelling
- Account email, username, and subscription plan name or receipt.
- Transaction IDs, last 4 digits of the card used, and date of last payment.
What to keep after cancelling
- Written confirmation of cancellation (email or ticket number) and any reference numbers from support.
- Screenshots of your subscription page showing status, and bank/credit card statements that show prior charges.
Common mistakes
Relying on app-store cancellation only
Users often assume cancelling via Apple or Google will stop BetterCV’s own subscription. This is not sufficient - BetterCV requires direct contact to cancel its service.
Not requesting confirmation
Failing to request and retain written confirmation is a common error that makes disputes harder to resolve.
Always save emails, ticket numbers, and timestamps from calls or chats.
Comparative recap
Quick comparison table
| Feature | BetterCV | Notes |
|---|---|---|
| How to cancel | Contact support: help@bettercv.com or +1 877 355 7750 | App Store/Google Play cancellation alone is not sufficient |
| Refunds | Generally non-refundable (TOS §4.6) | Marketplace refunds require Apple/Google; legal exceptions may apply in some jurisdictions |
| Access after cancel | Access until end of current billing cycle | No pro‑rata refunds for unused time |
| Singapore consumer options | CASE, bank chargeback, CPFTA protections | Cooling‑off rights for digital subscriptions are limited |
After cancelling
Next steps
Keep your cancellation confirmation and monitor your bank statement for any unexpected charges in the following billing cycle.
If you see further charges, contact BetterCV support immediately and raise a chargeback with your bank if warranted.
Helpful links
Address
Registered office
TSFF Holdings Limited, 51 Agias Zonis, 23, Kotsios Court A, Limassol, 3027, Cyprus.
Notes on formal notices
If you need to send a formal cancellation notice or legal correspondence, use the registered office address above and retain proof of delivery.
For fastest resolution of subscriptions and billing, contact BetterCV first by email at help@bettercv.com or by phone at +1 877 355 7750.