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Cancel BITLY
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I hereby notify you of my decision to terminate the contract relating to the Bitly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Bitly: Easy Method
What is Bitly
Overview
Bitly is a URL shortening and link management service used to create, share, and track shortened links. It provides analytics and tools for branding, redirects and QR codes for individuals and organisations.
Who uses Bitly
Users range from individuals sharing short links to businesses tracking campaign performance and managing large link volumes. Bitly offers free and paid plans with higher limits and advanced features for paid tiers.
How to cancel Bitly
Cancel via Bitly web account
- Log into your Bitly account.
- Go to Settings → Billing & usage → Downgrade to free.
- Confirm the downgrade; paid features remain until the end of the billing period.
- Note: Cancelling does not delete your account or links and does not trigger an automatic refund.
Cancel via mobile stores (iOS / Google Play)
- iOS: If subscribed through the App Store, cancel in iOS Settings → Apple ID → Subscriptions → Bitly. Apple manages renewals and refunds.
- Google Play: If subscribed via Google Play, cancel in Google Play → Menu → Subscriptions → Bitly. Google Play manages renewals and refunds.
- Bitly cannot cancel App Store or Google Play subscriptions on your behalf.
What happens when you cancel
Access and features
After cancelling or downgrading, paid features remain active until the end of your current billing period. At the period end your account reverts to the Free plan limits.
Account and data retention
Cancelling does not delete your Bitly account, links, or analytics data. Your links continue to work under the Free plan constraints unless otherwise changed.
Will I get a refund?
Bitly refund policy
Bitly’s Terms of Service state that all fees and subscription charges are non‑refundable. Cancelling, even on the same day, does not automatically produce a refund.
Free trials and exceptions
- Bitly confirms it does not offer a refundable free trial; no refunds for unused portions of a subscription are provided.
- If you subscribed through Apple or Google, refunds and billing disputes are handled by the respective store - contact them for possible refunds.
Bitly plans and pricing
Pricing overview
Bitly publishes pricing in USD. Exact SGD amounts are not published; check the Singapore App Store or Google Play for in-app pricing or contact Bitly for quotes.
Plan summary
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | S$ - | monthly | Free plan, pricing only in USD (USD 0/month) |
| Core | S$ - | monthly | Core plan, 100 links/month, etc.; USD pricing only |
| Growth | S$ - | monthly | Growth plan, 500 links/month, etc.; USD pricing only |
| Premium | S$ - | monthly | Premium plan, 3,000 links/month, etc.; USD pricing only |
| Enterprise | Quote | Custom | Enterprise plan with custom pricing on request |
Your consumer rights in Singapore
Relevant law
Under Singapore’s Consumer Protection (Fair Trading) Act (CPFTA), a 5‑business‑day cooling‑off period applies only to certain direct sales or unsolicited contracts.
Digital subscriptions and refunds
- Singapore does not provide a statutory cooling‑off right for digital subscription services like Bitly in most cases.
- Bitly’s non‑refundable subscription terms are generally enforceable in Singapore unless a specific consumer protection exception applies.
Customer experiences
Positive feedback
Some reviewers praise Bitly for reliable link shortening and useful analytics. Positive reports note fast performance and helpful support for certain issues.
Common complaints
Negative reviews include recurring auto‑renewal issues, difficulty obtaining refunds, ads or paywalls added to formerly free features, and problems with links or QR codes becoming unusable.
Documentation checklist
Before contacting support
- Account email and username used with Bitly.
- Subscription receipt or invoice showing transaction date and amount.
- Transaction ID or payment confirmation from Apple/Google if subscribed via store.
When filing a dispute
- Screenshots of billing entries or renewal notices.
- Dates of attempted cancellations and confirmation screens.
- Any correspondence with Bitly or the store support team.
Common mistakes
Assuming cancellation deletes the account
Many users expect cancellation to remove their account or links. In reality, downgrading keeps the account and links active under Free limits.
Missing store subscriptions
Another common error is attempting to cancel a store subscription through Bitly. If you subscribed via Apple or Google, you must cancel through that store; Bitly cannot do it for you.
Comparative recap
Quick comparison
| Plan | Price | Period | Main difference |
|---|---|---|---|
| Free | S$ - | monthly | Basic link shortening and limited analytics |
| Core | S$ - | monthly | Higher limits (e.g., 100 links/month) and basic paid features |
| Growth | S$ - | monthly | More links (e.g., 500/month) and additional features for small teams |
| Premium | S$ - | monthly | Large link volumes (e.g., 3,000/month) and advanced tools |
| Enterprise | Quote | Custom | Custom limits, features and contract pricing |
After cancelling
What to check immediately
- Confirm cancellation or downgrade via the Bitly Settings page or store subscription page.
- Export any link lists, analytics data or QR codes you need before limits change.
Where to get help
If you subscribed via Apple and need more information about App Store pricing or billing options, see Apple’s announcement of App Store pricing changes for Singapore.
Apple: App Store pricing update (Singapore)
Address
Bitly corporate address
Bitly Inc, DPT 5006, 601 W. 26th St., Suite 357 (3rd Floor), New York, NY 10001‑1101, United States.
Notes on formal termination
Bitly does not publish a Singapore‑specific cancellation address. Formal termination or contract queries should be directed to Bitly support or your enterprise account representative.