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Cancel BLACKBOX
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I hereby notify you of my decision to terminate the contract relating to the Blackbox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Blackbox: Easy Method
What is Blackbox
Overview
Blackbox is a subscription-based software service that uses AI to assist software development tasks and automate coding workflows. It provides features such as code suggestions, debugging assistance, and workflow automation aimed at developers.
Core features
Features typically include AI-driven code completion, debugging help, and integrations with developer tools to streamline common tasks. Availability and billing depend on purchase channel (app store, Google Play, or direct web sign-up).
How to cancel Blackbox
If you purchased via Google Play
- Open the Google Play Store on the device or visit play.google.com and sign in to the Google account used to purchase.
- Go to Subscriptions, find the Blackbox subscription, and select Cancel subscription.
- If you need a refund, request it via Google Play within 48 hours of purchase; after 48 hours refunds are handled by the developer.
If you purchased via Blackbox website or in-app (direct purchase)
- Log in to your Blackbox account on the website and look for subscription or billing settings to cancel.
- If an in-app cancellation option is missing, email the developer support addresses reported in available guidance (for example, support@blackbox.ai or blackboxapp@blackboxai.tech) with your account details.
- Keep copies of emails and confirmations; some users report needing to escalate via email because in-app controls were not visible or effective.
What happens when you cancel
Access and feature continuity
After cancellation you typically retain access to paid features until the end of the paid billing period. Access usually stops when the current period expires.
Renewal, billing, and account data
Cancellation should stop future renewals, but there are user reports of subscriptions being reactivated and billing continuing after cancellation. Keep monitoring bank/card statements after cancelling.
Data and account retention
Developer policies control how long your account data is retained after cancellation. If you need data removed, request deletion explicitly from support and retain correspondence.
Will I get a refund?
Google Play refund rules
Google Play allows users to request a refund within 48 hours of purchase; after that window the refund responsibility is with the developer. Ask Google Play for a refund promptly if within 48 hours.
Developer refunds and reported outcomes
Reviews and user reports indicate refund requests are often refused or ignored. Common complaints include continued charges after cancellation and unresponsive support.
Actions if refund is denied
- Dispute the charge with your bank or card issuer if unauthorized billing continues.
- Retain receipts, screenshots, and support correspondence to support any dispute or complaint.
- Consider lodging a consumer complaint if resolution is not provided.
Blackbox plans and pricing
In-app purchase pricing (Singapore App Store)
The following are one-time in-app purchase prices for the Blackbox Brain Puzzles app in the Singapore App Store (as listed in verified source data).
Notes on pricing data
These entries are one-time purchases and not subscription prices. No verified SGD subscription pricing for Blackbox AI subscriptions was found in the provided data.
| Plan | Price (SGD) | = period | Features |
|---|---|---|---|
| Erudite Pack (In-App Purchase, Blackbox Brain Puzzles) | S$3.98 | One-time | Puzzle hints/package |
| Basic Pack | S$8.68 | One-time | Puzzle hints/package |
| Tiny Hint Pack | S$1.28 | One-time | Few hints |
| All Knowing Pack | S$10.90 | One-time | Extensive hints |
| Push Pack | S$3.98 | One-time | Puzzle hints |
| All Knowing Pack (alternate) | S$14.00 | One-time | Extensive hints |
| Small Hint Pack | S$2.58 | One-time | Some hints |
| Medium Hint Pack | S$5.48 | One-time | Moderate hints |
| Large Hint Pack | S$10.95 | One-time | Many hints |
| Extra Large Hint Pack | S$21.90 | One-time | Maximum hints |
Your consumer rights in Singapore
Statutory protections
Singapore consumers are protected under the Consumer Protection (Fair Trading) Act against unfair practices, including misleading or unauthorized billing. These laws allow affected consumers to take action.
Where to escalate
If you face unauthorized charges or poor support, you can dispute charges with your bank or card issuer and consider filing complaints with consumer authorities such as CASE. Preserve documentation when escalating.
Customer experiences
Negative reports
Multiple reviews and reports indicate issues such as unauthorized billing, continued charges after cancellation, unresponsive support, and refunds not being provided.
Positive feedback
There are comparatively few positive comments. Some users note useful UI elements or promising features, but positive remarks are limited in available reviews.
For aggregated user reviews see Trustpilot reviews.
Documentation checklist
Essential items to gather
- Purchase receipt or order confirmation showing date, amount, and account used.
- Screenshots of subscription settings, cancellation confirmation screens, or missing cancel options.
- Bank or card statements showing the charge(s) in question.
- All email correspondence with Blackbox support and any automated replies.
- Subscription ID or account username/email used with Blackbox.
Why these matter
These documents are required when requesting refunds, disputing charges with banks, or filing complaints with consumer agencies. Keep copies and timestamps of every step.
Common mistakes
Assuming app removal cancels billing
Deleting the app does not cancel a subscription. You must cancel via the store subscription settings or the vendor's account page to stop renewals.
Not documenting cancellations or failing to monitor statements
Some users assume cancellation completed but did not retain confirmation. Always capture a screenshot of the cancellation confirmation and check subsequent bank statements for continued charges.
Only relying on in-app controls
Because some users report missing in-app cancellation options, do not rely solely on app UI - also check the store subscription listing and contact support by email if needed.
Comparative recap
Quick channel comparison
| Purchase channel | Cancel method | Refund window | Typical outcome (reported) |
|---|---|---|---|
| Google Play | Cancel via Google Play Subscriptions | 48 hours for Google-managed refunds | Refund possible within 48h; after that developer handles refunds |
| Blackbox website / direct in-app purchase | Cancel via account settings or email developer support | Developer discretion; no guaranteed automatic refund | Users report cancellations not always preventing further billing |
Interpretation
Cancel via the original purchase channel and document every step. If problems persist, escalate with your payment provider and consumer authorities.
After cancelling
Follow-up actions
- Monitor your bank/card statement for at least one billing cycle to confirm no further charges.
- Keep all cancellation receipts and confirmation emails in case you need to dispute charges.
Help and review resources
If you want to review other user experiences before escalating, consult aggregated reviews such as Trustpilot reviews.
For App Store purchase details for related apps, see the Singapore App Store listing: Blackbox Brain Puzzles on the App Store.
Address
Registered address (reported)
29 Media Circle, #08‑05, Alice@Mediapolis, Singapore 138565.
Notes
This address is the primary confirmed address reported in available context. For account-specific or billing queries, use the contact methods provided by your purchase channel or the developer support emails you used when signing up.