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Cancel BOARDMIX
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Boardmix service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Boardmix: Easy Method
What is Boardmix
Overview
Boardmix is a collaborative SaaS platform designed for team brainstorming, visual planning, and project work on virtual whiteboards. It supports features such as templates, real-time collaboration, and export options to help teams co-create.
Primary features
Users commonly rely on Boardmix for flowcharts, workflow design, and media-friendly collaboration workflows. It also offers AI-assisted features and a resource library used by video production and creative teams.
How to cancel Boardmix
Web (Direct via Boardmix.com)
- Log into your Boardmix account before the end of your current billing or free-trial period.
- Canceling stops automatic renewal; you retain paid features until the end of the paid cycle.
- Make sure you receive a cancellation confirmation email or on-screen notice.
Web (via 2CO / Paddle)
- If you purchased via 2CO (Paddle), log into your 2CO (Paddle) myAccount.
- Go to My Products and enable “Stop automatic license renewal” to cancel future charges.
iOS App Store
- Open iOS Settings, tap your name, then Subscriptions.
- Select Boardmix from the list and choose Cancel Subscription to stop renewals.
Android Google Play Store
- Open the Google Play Store app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions, select Boardmix and tap Cancel subscription.
What happens when you cancel
Access and billing
Cancellation typically prevents future auto-renewal but does not immediately remove access to paid features. You retain access until the end of the current billing period or trial cycle.
Data and account status
Boardmix accounts and content are usually retained after cancelation, but retention and deletion policies vary by vendor and plan. Export important boards and files before your access expires.
Will I get a refund?
Refund eligibility (Web / direct purchases)
- Annual and lifetime plans purchased directly generally qualify for a 30-day money-back guarantee under normal refundable circumstances.
- Monthly subscriptions purchased directly are not typically refundable once the billing period has started; cancel before the next billing date to avoid charges.
Special cases and third-party platforms
- BoardMix Chinese site: the stated policy is no refunds once service is opened unless for major defects or legal requirement; refunds approved within 15 days may be prorated by days used and processed in about 7 working days.
- If you purchased via Apple App Store or Google Play, request refunds through Apple or Google following their procedures; Boardmix cannot directly issue those refunds.
Boardmix plans and pricing
Where to check current pricing
Boardmix pricing and plan details can change and vary by region and platform.
Always check the official Boardmix website or your app store listing for up-to-date plan names and features before purchasing.
Important pricing notes
Do not rely on third-party summaries for exact prices; verify your plan and billing frequency (monthly vs annual) on the official purchase page.
If you need proof of purchase for refunds or disputes, retain invoices or receipts from the platform you used to buy the plan.
Your consumer rights in Singapore
Key protections
Singapore consumer protection focuses on preventing unfair trade practices and misleading claims. Businesses are expected to honour terms they advertise and provide services as described.
There is no automatic EU-style 14-day cooling-off right specifically for digital content in Singapore; rights depend on the contract and provider policies.
Practical steps if you have a dispute
- First, contact Boardmix support with your order details and request a refund or resolution per their published policy.
- If unresolved, you may seek assistance from local consumer bodies such as the Consumers Association of Singapore (CASE) or consider Small Claims processes for eligible amounts.
Customer experiences
Positive feedback
Users on platforms such as Capterra, Product Hunt, and AppSumo praise Boardmix for strong visual collaboration, helpful templates, AI features, and an intuitive interface for creative teams.
Negative feedback
Some reviews report issues with customer support, billing confusion, difficulty finding cancellation controls, and isolated complaints about post-cancellation charges or refund denials.
Trial users and some reviewers have described usability rough edges and limitations that impacted their experience.
Documentation checklist
Before you contact support
- Account email address and username used to sign up.
- Order ID, invoice, or receipt showing the purchase date and plan.
- Platform used for purchase (Direct Web, 2CO/Paddle, Apple App Store, Google Play).
What to keep for disputes
- Screenshots of subscription status, billing history, and cancellation attempts.
- Copies of cancellation confirmation messages or emails.
- Any relevant correspondence with support, including timestamps.
Common mistakes
Missing the cancellation window
Waiting until after a renewal date is a frequent mistake. If you want to avoid the next charge, cancel before the current billing cycle ends.
Check your billing date and set a reminder to cancel a few days earlier to allow for processing time.
Requesting the wrong refund channel
Purchasing through Apple or Google but asking Boardmix for an app-store refund will delay resolution. For App Store and Play Store purchases, request refunds via Apple or Google support.
Also, not noting which account or platform was used can slow support responses - collect the documentation checklist first.
Comparative recap
| Platform | How to cancel | Refunds | Period |
|---|---|---|---|
| Web (Direct) | Log into Boardmix, cancel before the end of billing/trial; stops auto-renewal, access until cycle end. | 30-day money-back for annual/lifetime in general; monthly billing periods typically non-refundable once started. | annual / monthly |
| Web (2CO / Paddle) | Log into 2CO (Paddle) myAccount → My Products → Enable “Stop automatic license renewal.” | Follow Boardmix refund policy (annual/lifetime 30-day guideline); manage renewals via Paddle account. | annual / monthly |
| iOS App Store | Cancel via Apple ID Subscriptions: Settings → [Your Name] → Subscriptions → Boardmix → Cancel. | Refunds handled by Apple; request via Apple’s refund process. | annual / monthly |
| Android Google Play Store | Open Play Store → Profile → Payments & subscriptions → Subscriptions → Boardmix → Cancel. | Refunds handled by Google Play; request via Google’s refund process. | annual / monthly |
After cancelling
Next steps
Check your email for a cancellation confirmation and save it. Export any boards, assets, or data you need before access ends.
Support options
If you need help, contact Boardmix support from your account or in-app support channels and provide the documentation checklist items.
For purchases made through Apple or Google, use the respective platform’s refund/reporting process; Boardmix cannot directly process those refunds.
Address
Registered office
1005
How to use this address
Use this address for formal correspondence if required by support or dispute procedures, and include your account and order details.