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Cancel CHARACTER AI
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Character Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Character Ai: Simple Process
What is Character Ai
Service overview
Character Ai is an online platform that lets users create and interact with AI-driven chat characters and chatbots. It offers free access plus optional paid subscriptions that unlock longer responses, improved models, and other premium features.
Where it runs
The service is available on the web and as mobile apps (iOS and Android). Billing and subscription controls can differ depending on whether you subscribed via the website, Apple App Store, or Google Play.
How to cancel Character Ai
Cancel via iOS (App Store)
- Open iOS Settings → tap your name → Subscriptions → select "Character AI" → Cancel Subscription.
- Apple handles the cancellation and any refund requests for App Store purchases.
- App listing for reference: Character.AI on the App Store (SG).
Cancel via Google Play
- Open the Google Play Store app → Profile → Payments & subscriptions → Subscriptions → select "Character AI" → Cancel.
- Google Play handles both cancellation and refund decisions for purchases made through Google.
Cancel via website (Character.AI)
- Sign in at the Character.AI website → Settings → Account → Manage → follow the email link to the Customer Portal to cancel.
- Follow the on-screen Customer Portal instructions; see the service Terms for billing details: Character.AI Terms of Service.
What happens when you cancel
Access and features
After you cancel, paid features remain available until the end of your current billing period. You can continue using premium features until that date.
Billing and renewal
Cancellation stops automatic renewal at the next cycle; you will not be charged again after the current paid period ends. No pro-rated credits are typically issued for the remainder of a billing cycle.
Account and data
Your account and conversation history generally remain available according to the service’s account and data policies. Check the Customer Portal or Terms of Service for data retention specifics.
Will I get a refund?
Character.AI refund policy
- Payments are non‑refundable under Character.AI’s Terms of Service except where local law requires otherwise.
- Website purchases follow Character.AI’s policy, which generally does not grant refunds unless legally mandated.
App Store and Google Play purchases
- Apple or Google control refunds for purchases made through their stores; contact them or use their refund forms.
- Character.AI cannot directly issue refunds for charges processed by Apple or Google; those platforms decide per their policies.
Singapore exceptions
- Singapore users may have statutory protections under consumer law (see next section), which can affect refund rights in specific cases such as misleading descriptions or failure to supply promised features.
Character Ai plans and pricing
Plans summary
Below are the official Singapore App Store prices and common in‑app purchase tiers reported in verified sources. Prices are shown in SGD as listed.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Character.AI+ (Monthly) | S$14.98 | Monthly | Ad-free experience, longer memory, faster responses, priority chat, voice calls, access to better models, higher limits |
| Character.AI+ (Annual) | S$129.98 | Annual | Same as monthly plan by annual billing with cost savings |
| Charms Packs (In-app Purchases) | S$0.98 (Starter), S$3.98 (Small), S$6.98 (Medium), S$14.98 (Large) | One-time purchase | Charms for in-app usage, not subscription features |
Your consumer rights in Singapore
Statutory framework
Singapore consumers are protected by laws such as the Consumer Protection (Fair Trading) Act (CPFTA), which prevents unfair practices and misleading claims.
Digital subscriptions and cooling-off
There is no broad 14‑day cooling‑off right for digital content or subscriptions in Singapore; CPFTA excludes some digital contracts.
When you may have recourse
If Character.AI’s service significantly differs from what was promised (for example, false advertising or missing features), you may have remedies under the CPFTA for unfair practices.
For further local guidance on contract cancellation and consumer rights, see a local resource such as: Advomi on CPFTA and cancellations.
Customer experiences
Positive feedback
- Some users appreciate longer replies, an ad‑free experience, and access to improved models like Deepsqueak on mobile apps.
Common complaints
- Frequent reports of poor memory, incomplete or glitchy responses, and network errors or app crashes.
- Many users note features advertised on the web may only be available in mobile apps.
- Numerous complaints about difficulty obtaining refunds and trouble completing cancellations (missing emails, purchases not showing in billing portals).
- Other frustrations include messaging caps, intrusive age checks, and restrictive content filtering for roleplay.
Documentation checklist
What to gather before contacting support
- Order receipt or transaction ID (from Apple, Google, or website).
- Account email, subscription start date, and billing method used.
- Screenshots of billing entries, subscription pages, and any error messages.
Where to submit evidence
- If purchased via the App Store or Google Play, use Apple/Google refund processes and keep copies of those requests.
- If purchased on the website, use the Customer Portal in your account settings and refer to the Terms of Service: Character.AI Terms of Service.
Common mistakes
Cancelling the wrong platform
Users often try to cancel on the website after purchasing through the App Store or Google Play. That does not stop charges from Apple/Google; you must cancel through the store that billed you.
Assuming automatic refunds
Some users assume cancelling immediately entitles them to a refund. Character.AI’s policy generally states payments are non‑refundable unless law requires otherwise, and platform purchases are governed by Apple/Google refund rules.
Comparative recap
At-a-glance comparison
| Plan | Price | Period | Best for |
|---|---|---|---|
| Character.AI+ (Monthly) | S$14.98 | Monthly | Users who want short-term access to premium features and flexibility. |
| Character.AI+ (Annual) | S$129.98 | Annual | Regular users seeking cost savings over a year. |
| Charms Packs | S$0.98 - S$14.98 | One-time purchase | Users who want small one-off in-app items without subscribing. |
Recommendation
Choose the billing channel that matches your device store to simplify cancellation and refund requests. Keep receipts and screenshots to support any dispute.
After cancelling
Check billing statements
- Verify your bank or card statement after the end of your paid period to ensure no further charges are applied.
- If a charge persists, contact the billing platform (Apple/Google) or your bank with evidence.
If problems persist
- For service terms and dispute expectations, review: Character.AI Terms of Service.
- For step-by-step cancellation guides and user tips, see third‑party walkthroughs: Postclic cancellation guide and Roborhythms guide.
- For consumer‑law context in Singapore, see: Advomi on CPFTA.
Address
Postal format
Use Singapore’s standard address format to ensure accurate delivery. Include block number, street name, unit level and number, building name (if any), and postal code.
Example address
Blk 35 Mandalay Road
#13-37 Mandalay Towers
Singapore 308215