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Cancel CHATPDF
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Chatpdf service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Chatpdf: Easy Method
What is Chatpdf
Overview
ChatPDF is a web and mobile service that uses conversational AI to let users ask questions and extract information from PDF documents.
It offers free usage with limits and paid “Plus” subscriptions for higher limits and extra features across web, iOS and Android.
Core features
Key features include PDF uploads, AI summarisation, and a chat-style interface to query document content.
Features and limits can differ between the web product and in-app purchases on Apple or Google stores.
How to cancel Chatpdf
iOS (App Store) cancellation
- Open your Apple ID account settings on your iPhone/iPad or via the App Store.
- Go to Subscriptions, find ChatPDF and choose Cancel Subscription.
- Changes are managed by Apple; you may need to contact Apple Support for billing queries.
Android (Google Play) cancellation
- Open the Google Play app and tap Menu > Payments & subscriptions > Subscriptions.
- Select ChatPDF and tap Cancel subscription to stop auto-renewal.
- Refund requests, if any, must be made through Google Play support.
Web (chatpdf.com) cancellation
- Log in at the ChatPDF website and open Account or Billing settings.
- Locate your subscription and use the Cancel or Manage subscription option.
- Web cancellations are handled in your ChatPDF account; web purchases follow ChatPDF terms.
What happens when you cancel
Access after cancellation
When you cancel a paid plan, auto-renewal is stopped but paid access typically remains until the end of the current billing period.
This applies to App Store, Google Play and web subscriptions, though exact timing is set by the billing platform.
Billing and renewal effects
- iOS / Google Play: Auto-renewal stops; access continues until current paid term ends.
- Web: Future charges are cancelled; existing paid term access continues until it expires.
Data and account content
Cancellation usually stops billing but does not automatically delete uploaded PDFs or account data.
Review account settings on the web site if you want to remove files or close your account.
Will I get a refund?
General refund policy
ChatPDF’s terms state there are no automatic refunds for web purchases and the service generally follows a no-refund policy.
Cancellation normally does not result in a refund for the unused portion of a subscription.
Store purchases and exceptions
- App Store and Google Play purchases: Refunds are handled only under Apple’s or Google’s refund policies.
- Users must request refunds through the respective store support channels if they believe they qualify.
Local law and exceptional cases
Refunds may still be required by local law or granted in exceptional circumstances, but ChatPDF’s default position is no refund for web purchases.
In Singapore, you may need to escalate disputes via payment providers or local consumer channels if a refund is disputed.
Chatpdf plans and pricing
Official in-app prices (Singapore)
Below are the ChatPDF in-app plans and prices from the Singapore App Store as provided in verified data.
Note on region and timing
Prices may change and web pricing can differ. The table below uses the verified Singapore in-app amounts.
| Plan | Price | Period | Features |
|---|---|---|---|
| Plus Monthly (in-app purchase) | S$12.98 | Monthly | Unlock plus features via in-app purchase |
| Plus Annual (in-app purchase) | S$69.98 | Annual | Full year plus access via in-app purchase |
Your consumer rights in Singapore
Applicability of local rules
There is no clear indication that Singapore-specific cooling-off periods automatically apply to ChatPDF web or in-app subscriptions.
Digital subscriptions can be treated differently from goods, and standard statutory cooling-off may not be guaranteed.
Practical implications
- If ChatPDF refuses a refund, check Apple/Google store policies for in-app purchases.
- For web purchases, rely on ChatPDF terms and escalate through your payment provider if needed.
Escalation routes in Singapore
If you cannot resolve billing disputes, consider contacting your bank, card issuer or local consumer-protection bodies for advice.
Keep records of transactions, cancellation attempts and any correspondence to support your case.
Customer experiences
Positive feedback
- Users report time savings from quick PDF summarisation useful for study and literature reviews.
- Many reviewers note a user-friendly interface and multilingual support in the app experience.
Negative feedback
- Reports of charges continuing after cancellation and difficulty obtaining refunds or timely support.
- Issues with uploads failing but still counting against limits, unclear page limits, app crashes and limited free usage.
- Confusing payment prompts and unreliable cancellation workflows have been reported by some users.
Takeaway
Overall, users appreciate the core AI features but several reviews warn about billing handling and technical limits.
Document your subscription and cancellation steps to reduce the risk of disputes.
Documentation checklist
What to collect before cancelling
- Subscription receipt or invoice showing purchase date and platform (Apple/Google/web).
- Account email, username and any order or transaction IDs.
- Dates and screenshots of cancellation attempts or confirmation screens.
What to keep for disputes
- Copies of support emails or chat transcripts with ChatPDF or store support.
- Bank or card statements showing the charge you are disputing.
Common mistakes
Not checking where you purchased
Many users try to cancel on the website after buying in-app or vice versa; this prevents successful cancellation.
Always check whether the subscription was made through Apple, Google or directly on the ChatPDF website.
Assuming cancellation equals refund
Cancellation stops future renewals but does not automatically entitle you to a refund under ChatPDF terms.
If you need money back, follow the store refund processes or dispute with your payment provider.
Missing documentation
Failing to keep receipts, screenshots or transaction IDs makes it harder to argue for refunds or to escalate disputes.
Capture confirmation screens and keep correspondence until any billing issue is fully resolved.
Comparative recap
Quick comparison
The table below summarises cancellation steps, effects, and refund handling across platforms.
How to use this table
Find the platform you used to purchase and follow the listed cancellation path and refund guidance.
| Platform | How to cancel | Effect | Refund handling |
|---|---|---|---|
| iOS (App Store) | Manage via App Store subscriptions in your Apple account settings. | Auto-renewal stops; paid access typically continues until the end of current billing period. | Refunds must be requested via Apple, under Apple’s policies. |
| Android (Google Play) | Manage via Google Play app > Payments & subscriptions > Subscriptions. | Auto-renewal stops; access continues until end of current paid term. | Refunds handled by Google Play policies; must request via Google. |
| Web (chatpdf.com) | Log into account on the ChatPDF website; go to Account or Billing settings and cancel subscription. | Cancels future charges; access remains until current billing period ends. | Web purchases are non-refundable per terms; cancellation does not result in refund. |
After cancelling
Verify cancellation
Always check for a cancellation confirmation screen or email after you cancel. Keep screenshots or confirmation emails.
If you do not receive confirmation, check the platform (App Store / Google Play / ChatPDF account) for the subscription status.
Where to get help
- Apple App Store (Singapore listing): ChatPDF on the App Store
- ChatPDF premium info page: ChatPDF Premium
- Third-party cancellation guide: Postclic: Cancel ChatPDF
Escalation and dispute
If you experience unexpected charges after cancellation, contact the store (Apple/Google) first and gather documentation for your bank or card issuer.
For additional context and user reports, see community reviews and summaries from verified sources.
Address
Company address
ChatPDF GmbH
Lammertzweg 19, 24235 Laboe, Schleswig‑Holstein, Germany
Notes
Use this address for formal correspondence if required. For billing or account support prefer the web account settings or the store where you purchased the subscription.