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Cancel CIRCLECI
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I hereby notify you of my decision to terminate the contract relating to the Circleci service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Circleci: Easy Method
What is Circleci
Overview
CircleCI is a continuous integration and delivery (CI/CD) platform that automates build, test, and deployment workflows for software projects.
It helps teams run pipelines, manage credits and users, and integrate with version control and deployment tools to speed releases.
Typical use
Developers use CircleCI to run automated tests, build artifacts, and deploy changes as part of a repeatable pipeline.
Plans are credit-based for compute and may include active user seats or bulk prepaid credits.
How to cancel Circleci
Cancel via Apple App Store
- If your subscription is billed through Apple, manage and cancel the subscription in your Apple subscription settings.
- Circle support cannot cancel App Store-managed subscriptions for you; use your Apple ID settings or Apple support.
Cancel via Google Play
- If your subscription is billed through Google Play, cancel in the Google Play subscriptions screen in your Play account.
- Circle support cannot modify Google Play subscriptions; use Google Play Help if needed.
Cancel via Web / MeetCircle.com
- Log in to your Circle account on the web, go to Subscriptions, and follow the cancel option in account settings.
- Alternatively, request cancellation by emailing help@meetcircle.com and include your account details and subscription ID.
Cancellation timing
- Cancellations take effect at the end of the current billing period; you keep access until the subscription term expires.
- Always confirm the effective date in the account portal or in the cancellation confirmation email.
What happens when you cancel
Access and service
When you cancel, service typically remains active until the end of the current billing period.
You retain access to paid features until the subscription term expires unless otherwise indicated in confirmation messages.
Data and account state
Project settings, build history, and stored artifacts may remain in your account but might be subject to retention rules or deletion policies.
Export important logs or configuration before the subscription ends if you need long-term retention.
Will I get a refund?
Apple App Store purchases
- Refund requests for App Store purchases must be made through Apple's refund process; Circle cannot issue refunds for Apple-managed subscriptions.
- Use Apple’s support/receipt tools in your Apple account to request a refund.
Google Play purchases
- Refunds for Google Play purchases must be requested via Google Play’s refund system.
- Circle support may assist only if Google was unable to resolve the request; primary control rests with Google.
Web (MeetCircle.com) purchases
- For web purchases made directly via MeetCircle.com or Circle’s web portal, Circle offers a full refund if requested within the first 30 days of the billing period.
- To request a refund for web charges, contact help@meetcircle.com or use your account portal to submit a refund request.
Circleci plans and pricing
Pricing summary
Below are the provided SGD-equivalent prices and plan basics converted from USD as noted in source data.
CircleCI does not list official SGD pricing; these values are converted approximations for reference only.
| Plan | Price | Period | Features |
|---|---|---|---|
| Performance Plan (monthly subscription) | S$18.96 | Monthly | Includes 30,000 credits and 5 active users |
| Additional credits (Performance Plan) | S$18.96 per 25,000 credits | One-time purchase | Adds credits; rolls over monthly and expires in 12 months |
| Prepaid Bulk Credits (1M credits) | S$758.40 | One-time purchase | Bulk credits with some discount, valid 12 months |
| Prepaid Bulk Credits (5M credits) | S$3,792.00 | One-time purchase | Higher-volume bulk credits with deeper discount, valid 12 months |
Note on conversions
Prices above are converted from USD using an approximate exchange rate of 1 USD = 1.264 SGD (mid‑Feb 2026), as provided in the verified data.
Refer to your billing statement for the exact charged currency and amount.
Your consumer rights in Singapore
Applicable laws
Singapore consumers buying digital subscriptions are generally covered by the Consumer Protection (Fair Trading) Act and digital advisory guidance.
These laws can provide remedies for defective or misrepresented digital content even if a vendor policy is silent.
How this applies to subscriptions
- Refunds and remedies are typically governed by the provider’s terms and the app store policies for purchases via Apple or Google.
- Statutory rights may still exist where services are defective or significantly misrepresented; exercise those rights through official complaint channels if needed.
Customer experiences
Positive feedback
- High overall rating (Capterra Singapore: 4.6/5 from 92 reviews) praising workflows and intuitive UI.
- Users note fast, reliable performance, real-time logs, slick UI, and strong automation and integrations.
Common complaints
- Some users report setup and configuration complexity due to high configurability and advanced options.
- Others note pricing can escalate beyond the free tier, concerns about security contexts/permissions, and occasional UI glitches.
Documentation checklist
Essential account items
- Account email and username used to subscribe.
- Subscription ID or invoice numbers from your billing statement.
- Payment method details (last 4 digits, payment platform used).
Support and evidence
- Copies/screenshots of receipts, confirmation emails, and billing dates.
- Notes of any error messages or service problems, plus timestamps and logs if relevant.
Common mistakes
Expecting Circle to cancel app-store subscriptions
A frequent error is contacting Circle support to cancel subscriptions bought through Apple or Google Play.
Those subscriptions must be cancelled in the respective app store accounts; Circle cannot directly cancel or refund them.
Assuming immediate refunds or immediate loss of access
Some users expect instant refunds or immediate service termination after cancellation.
In reality, cancellation typically becomes effective at the end of the current billing period and refund rules depend on the purchase channel.
Comparative recap
Quick comparison
The table below compares the main purchase channels, where to cancel, refund responsibility, and the billing-period effect.
How to read this table
Use the “How to cancel” column to find the correct cancellation path for your purchase channel.
Refer to the “Refunds” column to see who controls refund decisions and the typical policy direction.
| Purchase channel | How to cancel | Refunds | Period |
|---|---|---|---|
| Apple App Store | Cancel in Apple subscription settings (Apple ID) | Request refunds via Apple; Circle cannot issue App Store refunds | Billing period end |
| Google Play | Cancel in Google Play subscriptions (Play account) | Request refunds via Google Play; Circle may only assist if Google cannot resolve | Billing period end |
| Web / MeetCircle.com | Cancel in Circle account Subscriptions or email help@meetcircle.com | Full refund may be available within first 30 days; contact Circle for web refunds | Billing period end |
After cancelling
Immediate next steps
- Export important data, build logs, and configuration before the subscription fully expires.
- Revoke API tokens and remove integrations you no longer want active.
Where to get more help
- For account and pricing information, see CircleCI pricing: https://circleci.com/pricing/
- For cancellation walkthroughs and third-party guidance, see the Postclic cancellation article: https://www.postclic.com/en-za/letters/software-saas/cancellation-circle/
Address
Company headquarters
CircleCI / related company address as supplied in pipeline context:
500 Yale Ave N, Seattle, Washington, 98109 US
Support contact
For direct web cancellations, billing questions, or refund requests (web purchases) contact: help@meetcircle.com.
If your subscription was purchased via Apple or Google Play, use those platforms’ support channels for refunds or subscription changes.