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Cancel CLARITYCHECK
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Cancellation service #1 in Singapore
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Claritycheck service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Claritycheck: Easy Method
What is Claritycheck
Overview
Claritycheck is a subscription-based service that offers data-validation and people-search tools to help businesses and individuals improve data accuracy and background research.
Main features
The product includes search and reporting features, with both web-based access and a mobile app presence listed on the Singapore App Store.
Target users
Typical users are businesses and people needing identity or address verification and related reports, accessed via paid subscription plans or trial offers.
How to cancel Claritycheck
Cancel via Help Center (web)
- Sign in at the Claritycheck Help Center and go to the Cancellation Hub.
- Log in using your registered email and enter any confirmation code emailed to you.
- Follow the on-screen steps to cancel; cancellation takes effect from the next billing cycle.
Cancel if purchase was in-app (App Store / Google Play)
- If you subscribed through the App Store or Google Play, manage or cancel the subscription through your Apple or Google account subscriptions.
- Claritycheck’s public Help Center does not provide verified steps for these platforms; check your store subscription settings directly.
Important steps to confirm cancellation
- Save any cancellation confirmation (screenshot or email) as proof.
- Check the next billing date to ensure charges stop after the current cycle.
What happens when you cancel
Access and billing
Cancellation takes effect from the next billing cycle; you retain access until that cycle ends.
Subscription fees for an active billing cycle are non-refundable once the cycle has begun.
Data and account status
Your account and any stored data typically remain accessible until the end of your paid period; post-period retention is subject to the service terms.
Contact the Help Center if you need data export or explicit deletion instructions before or after cancellation.
Confirmation and follow-up
Always obtain and keep a written confirmation of cancellation from the Cancellation Hub or your app-store subscription screen.
If charges continue after cancellation, collect transaction records and contact your payment provider promptly.
Will I get a refund?
Policy summary
Regular subscription fees are generally non-refundable once a billing cycle has started.
Cancellations prevent future charges but do not produce refunds for the current, already-started period.
Exceptions and time limits
- Nominal trial fee refunds (e.g., US$1.00 or US$3.99) may be available only if requested within 7 days and no credits were used.
- Refunds for billing errors (duplicate or incorrect charges) or prolonged service unavailability (over 24 hours, excluding scheduled maintenance or force majeure) may be considered if requested within 30 days.
- Technical-error refunds may be reviewed on a case-by-case basis if reported within 30 days.
Processing
Approved refunds are typically processed back to the original payment method and can take about 3 - 5 business days to appear.
For app-store purchases, refunds and dispute handling may be managed by Apple or Google according to their policies.
Claritycheck plans and pricing
Available plans
The Singapore App Store lists in-app purchase plans for ClarityCheck - Deep Search AI.
Prices below reflect the App Store listings and may not map exactly to the web subscription plans.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| People Search Pro Weekly | S$8.98 | Weekly | Unlimited access to premium features of ClarityCheck - Deep Search AI |
| People Search Pro Yearly | S$59.98 | Annual | Unlimited access to premium features of ClarityCheck - Deep Search AI |
Notes on pricing
App-store prices are shown in SGD for Singapore; web pricing may appear in USD and could differ from in-app amounts.
Verify the purchase source (web versus app) when checking billing or requesting refunds.
Your consumer rights in Singapore
Relevant law
Singapore’s Consumer Protection (Fair Trading) Act protects consumers against unfair practices and misleading claims by suppliers.
Contractual terms that are unfair or deceptive may be challenged under local consumer-protection rules.
Practical actions you can take
- Keep records of transactions, trial terms, and cancellation confirmations.
- If charges are unauthorized or misleading, contact your bank or card issuer to dispute transactions or request a chargeback.
- Consider contacting the Consumers Association of Singapore (case-specific advice) if you cannot resolve the issue directly.
Timing and evidence
Act promptly: banks and platforms have time limits for disputes, and merchant refund windows may be short (for example, 30 days for some exceptions).
Collect evidence (screenshots, emails, transaction IDs) to support disputes or complaints under Singapore law.
Customer experiences
Positive reports
Some reviewers have described receiving search results after payment, though reviewers note differences in result quality and transparency.
One Sitejabber reviewer mentioned paying for information but raised concerns about data relevancy and clarity.
Negative reports
Public reviews and discussion threads contain multiple complaints about unexpected recurring charges after low-cost trials, difficult cancellation processes, and slow or unhelpful support responses.
Several users report resolving charges through their bank or the app-store dispute process when direct refunds were not provided.
Takeaway from reviews
The pattern in reviews suggests you should closely monitor trial charges, save cancellation confirmations, and be prepared to contact your payment provider if needed.
Reviews are mixed; use direct evidence and store dispute channels when a refund or charge reversal is required.
Documentation checklist
Essential items to gather
- Account email address and username used to sign up.
- Order date, subscription plan name, and transaction ID from your payment statement.
- Screenshots of subscription pages, trial offers, billing dates, and any confirmation messages.
Support and bank evidence
- All correspondence with Claritycheck support (timestamps and message text).
- Bank or card statements showing the charge(s) you wish to dispute.
When filing a dispute
- Attach clear, chronological evidence when contacting the Help Center, your app store, or your bank.
- Note that some refunds require requests within specific windows (e.g., 7 or 30 days).
Common mistakes
Assuming trial cancellation is automatic
Many users assume cancelling during a trial will still require action to stop renewal; always confirm cancellation and save proof.
Not checking the purchase source
If you subscribed through the App Store or Google Play, cancelling on the website will not stop store-managed renewals.
Failing to keep records
Not saving confirmation emails, screenshots, or transaction IDs makes disputes harder to resolve with the merchant or your bank.
Comparative recap
Quick comparison
| Method | Refund likelihood | Notes |
|---|---|---|
| Web - Help Center Cancellation Hub | Low (no refund once cycle starts) | Cancellation effective next billing cycle; keep confirmation from the hub. |
| App Store / Google Play subscription | Varies (subject to store policies) | Cancel via your store account; refunds handled by Apple/Google per their rules. |
| Bank / payment dispute (chargeback) | Higher if unauthorized or clearly misleading | Use if merchant refund fails; provide evidence and act quickly. |
Which route to take
Start with the Help Center for cancellation and refunds, then use store refund processes for in-app purchases, and consider your bank for disputes if needed.
After cancelling
What to watch for
Monitor your card or bank statements for one billing cycle after cancellation to confirm no further charges occur.
If you see unexpected charges, use your saved evidence and contact your bank or the app store dispute service promptly.
Useful links
- Claritycheck - Cancellation & refunds (Help Center)
- ClarityCheck - Deep Search AI (Singapore App Store)
If you need further help
Keep your cancellation confirmation and all transaction records when escalating to your payment provider or consumer support organisation in Singapore.
Consider contacting your bank or card issuer for chargeback options if merchant resolution is unsuccessful.
Address
Registered address
1032 E Brandon Blvd #2825, Brandon, FL 33511, USA
Support contact pointer
Primary support and cancellation procedures are handled through Claritycheck’s Help Center; use the Cancellation Hub to begin the process.
See the official cancellation and refunds page: Claritycheck - Cancellation & refunds