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Cancel CONVERTKIT
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Convertkit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Convertkit: Easy Method
What is Convertkit
Overview
ConvertKit is a subscription-based email marketing platform designed primarily for creators and small businesses. It focuses on list management, email sequences, and simple automation to help build and engage an audience.
Primary use cases
Creators use ConvertKit to send newsletters, automate campaigns, and sell digital products without embedded transaction fees on sales features. The service is billed as a recurring SaaS subscription.
How to cancel Convertkit
Cancel via web dashboard
- Log in to your ConvertKit account.
- Go to Settings or Plan & Billing.
- Click "Cancel subscription" and confirm the cancellation.
- Access typically remains until the end of your current paid period.
- Source guide: Postclic: How to cancel ConvertKit.
If the web method is problematic
- Contact ConvertKit support from the account dashboard or email support@convertkit.com.
- If you cannot access the dashboard, try emailing support and keep records of all communications.
- Reference: Postclic support notes.
What happens when you cancel
Access after cancelling
After cancellation via the web, your account generally remains active until the end of the current paid billing period. You can continue to use paid features for that duration.
Data and account status
ConvertKit does not publicly specify long-term data retention in the sources provided, so export important data (subscriber lists, sequences, and reports) before your access ends.
Will I get a refund?
Standard refund policy
ConvertKit provides a 30-day money-back guarantee for new subscriptions, including annual plans. You must cancel within 30 days to be eligible for a full refund.
Exceptions and after 30 days
- Refunds are generally not granted after the 30-day window, and prorated refunds for unused time are typically not available.
- Some users report that refund requests beyond 30 days are sometimes considered case-by-case, but this is not guaranteed.
- Reference: Postclic refund summary.
Convertkit plans and pricing
Pricing summary (approximate)
ConvertKit lists plans in USD; Singapore users pay in USD and may incur local card foreign-exchange fees. The table below shows the verified example plan converted to an approximate SGD amount.
Plan details table
| Plan | Price (approx. S$) | Period | Features |
|---|---|---|---|
| Creator (approx. 1,000 subscribers) | Approximately S$33.75/month (based on $25 USD) | Monthly | Visual automation builder; email sequences; integrations; free migration; 0% transaction fees on digital product sales |
Your consumer rights in Singapore
Relevant consumer protections
Under Singapore law (Consumer Protection (Fair Trading) Act - CPFTA), digital subscription providers are expected to offer clear, fair contract terms and transparent refund policies.
Practical steps if you have a dispute
- Document all communications, invoices, and cancellation confirmations.
- If terms appear unfair or unclear, consider contacting the Consumers Association of Singapore (CASE) for guidance.
Customer experiences
Positive feedback summary
Many users praise ConvertKit for ease of use, simple workflows, and creator-focused features. Users highlight helpful tutorials and straightforward onboarding from other platforms.
Negative feedback summary
Other users report issues such as account shutdowns during verification, billing surprises, and difficulties obtaining refunds or human support. See customer reviews for examples.
Recent user complaints and patterns are documented on review platforms such as Trustpilot.
Documentation checklist
Before you cancel
- Account email and username used for the subscription.
- Current invoice(s) and billing dates.
- Export of subscriber list, sequences, and automations.
During and after cancellation
- Screenshot the cancellation confirmation screen and any emails from support.
- Save support ticket IDs, correspondence, and transaction IDs for refunds or disputes.
Common mistakes
Cancelling the wrong account
Users with multiple accounts sometimes cancel a secondary account and leave the active paid account running. Verify the account email and subscription details before confirming cancellation.
Assuming app-store cancellation works
There is no documented method for cancelling via the App Store or Google Play in the verified sources. Do not assume app-store cancellation is supported; follow the web dashboard steps or contact support.
Comparative recap
Side-by-side overview
The table below compares key aspects of ConvertKit based on verified information: cancellation path, refund window, billing currency, and common user feedback themes.
Comparison table
| Aspect | ConvertKit (verified) | Notes |
|---|---|---|
| Cancellation method | Web dashboard (Settings / Plan & Billing) | Follow in-account steps; contact support if problems. Source: Postclic. |
| Refund policy | 30-day money-back guarantee for new subscriptions | Must cancel within 30 days for full refund; refunds after 30 days generally not available. |
| Billing currency | USD | Singapore users pay in USD and may incur FX/card fees. |
| Customer feedback | Mixed - many positive creator reviews; some reported billing/support issues | Positive reviews frequently note ease of use; negative reviews cite billing and support response concerns. |
After cancelling
Immediate next steps
- Ensure you have exported all subscriber data, sequences, and reports before access ends.
- Keep cancellation confirmation emails and screenshots for at least one billing cycle.
Helpful links and resources
- Cancellation guide: Postclic: Cancellation instructions
- Customer reviews and reported issues: Trustpilot: ConvertKit reviews
- Independent product/pricing commentary: DigitalsProductivity review
- Pricing write-up and comparisons: EngageBay: ConvertKit pricing overview
Address
Mailing address for formal correspondence
PO Box 761, Boise, Idaho, 83701, United States.
Notes on written cancellation
If you choose to send written correspondence, send copies of invoices and account identification, and request delivery confirmation from the postal service. Keep a copy for your records.