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Cancel COPYLEAKS
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Copyleaks service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Copyleaks: Easy Method
What is Copyleaks
Overview
Copyleaks is a cloud-based service that checks text for plagiarism and AI-generated content using large-scale web and database scans. It is aimed at educators, publishers, marketers, and developers who need detailed similarity and AI-detection reports.
Core capabilities
The platform provides plagiarism detection, AI-detection, multi-language support, and an API for automated checks. Subscription tiers bundle credits, user seats, and API access according to plan.
How to cancel Copyleaks
Cancel via the Copyleaks website
- Log in to your Copyleaks account on the web site.
- Go to Account or Billing settings and choose to cancel the subscription.
- Follow on-screen prompts to confirm cancellation; the subscription ends at the end of the current billing term.
- If you prefer, submit a written cancellation request to Customer Support (see Documentation checklist for contact options).
Cancel purchases from app stores
- If you subscribed via Apple App Store or Google Play, open the respective store's subscription manager.
- Locate the Copyleaks subscription and cancel from that interface.
- Copyleaks cannot cancel App Store or Google Play subscriptions on your behalf; use the platform controls.
What happens when you cancel
Access and billing
After cancellation, your paid subscription remains active until the end of the current billing term. No new charges will be made after that term ends.
Data, credits and account status
Your account, past reports and uploaded files typically remain accessible per Copyleaks' retention policies. Any unused credits are governed by the subscription terms; check your account for remaining credit balances.
Will I get a refund?
Refunds for web subscriptions
Web subscriptions: refunds are only available if you request one within the first 10 days of the billing cycle and you have not scanned pages or used any Credits.
- If you request a refund within 24 hours of payment, processing fees may not be deducted.
- Requests outside the 10-day unused window are generally not refundable under Copyleaks' terms.
Refunds for App Store / Google Play purchases
Subscriptions bought through Apple App Store or Google Play must use those platforms' refund processes. Copyleaks cannot directly issue refunds for platform purchases.
Copyleaks plans and pricing
Available plans
| Plan | Price (approx. SGD) | Period | Features |
|---|---|---|---|
| AI + Plagiarism Detection (Monthly) | ≈ S$22.94 | Monthly | AI and plagiarism detection; 100 credits; two users; API access |
| AI + Plagiarism Detection (Annual) | ≈ S$18.89 | Annual (effective per month) | Same features as monthly; 1,200 credits total |
| Plagiarism Detector only (Monthly) | ≈ S$14.86 | Monthly | Plagiarism detection (incl. source code, cross-language); 100 credits; two users |
| Plagiarism Detector only (Annual) | ≈ S$12.13 | Annual (effective per month) | Same as monthly plagiarism plan; 1,200 credits |
| AI Detector only (Monthly) | ≈ S$13.49 | Monthly | AI detection across 30+ languages; 100 credits; two users |
| AI Detector only (Annual) | ≈ S$10.79 | Annual (effective per month) | Same as monthly AI detector; 1,200 credits |
Pricing notes
Listed SGD amounts are approximate conversions from USD. Actual card charges depend on your payment processor's USD - SGD exchange rate on billing date.
Check your billing receipt or account page to confirm the exact amount charged and the billing frequency.
Your consumer rights in Singapore
CPFTA and unfair practices
Under Singapore's Consumer Protection (Fair Trading) Act (CPFTA), you may have remedies for unfair practices. The CPFTA covers misleading or unfair trade practices in many consumer contracts.
For an overview of consumer rights and recourse in Singapore, see the local guidance linked below.
Digital services and cooling-off
There is generally no automatic 14-day cooling-off period for digital subscription services in Singapore unless the contract or regulation specifies otherwise.
- Digital services are typically non-refundable after activation or use, except where the provider promises refunds.
- Copyleaks' 10-day refund window for unused web subscriptions is more generous than many digital-service policies.
Customer experiences
Positive feedback
Many reviewers praise Copyleaks for detailed similarity reports and reliable detection on longer academic or marketing content.
Some institutional users report measurable benefits (for example, improved academic integrity when widely deployed).
Common complaints
Users report over-flagging on short creative or poetic texts and on properly cited material, which can cause frustration for occasional users.
Pricing is sometimes viewed as steep by small or infrequent users compared with usage needs and alternatives.
Documentation checklist
What to have before cancelling
- Account email and username used for Copyleaks.
- Recent billing receipt or invoice showing the charge date and plan name.
- Any support correspondence or case/reference numbers (if you already contacted support).
How to submit cancellation or refund requests
- Cancel via the web account settings when possible and keep screenshots of the cancellation confirmation.
- If writing to support, include account details, reason for cancellation, and refund request (if applicable).
Common mistakes
Assuming app-store purchases can be cancelled on the website
Many users try to cancel App Store or Google Play subscriptions through the Copyleaks site; platform subscriptions must be cancelled via the store.
Always check which platform processed your payment before requesting cancellation or refund.
Expecting automatic refunds after use
Requesting a refund after using credits or scanning pages often fails because Copyleaks' web refund policy requires unused credits and a request within 10 days.
Provide evidence of non-use if you believe an exception applies and contact support promptly.
Comparative recap
At-a-glance comparison
| Item | Web (Copyleaks site) | App Store / Google Play | Period |
|---|---|---|---|
| How to cancel | Cancel in-account or write to Customer Support. | Cancel via Apple/Google subscription manager. | Varies (Monthly / Annual) |
| Refunds | Possible within first 10 days if unused and no scans. | Handle refunds through the platform's refund process. | Billing term applies |
| Who processes refund | Copyleaks (web purchases only). | Apple or Google handle refunds for platform purchases. | Billing term applies |
After cancelling
Follow-up actions
Save any confirmation emails or screenshots showing cancellation and the expiry date. Verify the expiry date in your account to avoid unexpected renewals.
Check remaining credits and export any needed reports before your access ends.
Helpful links
- Copyleaks Terms of Use - for cancellation and refund clauses.
- Consumer rights in Singapore (overview) - for CPFTA and recourse guidance.
- Independent review and user experience summary.
Address
Corporate headquarters
Copyleaks, Corporate Headquarters, 115 East 23rd Street, 7th Floor, New York, NY 10010, USA.
Local presence note
Copyleaks does not list a Singapore office address in its public materials. Use the account and support channels on the Copyleaks website for service questions and cancellation requests.