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Copyshark

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Termination letter drafted by a specialized lawyer
Sender
Copyshark Cancel Subscription | Postclic
Copyshark
support@copyshark.co
Cancellation of Copyshark contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Copyshark service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Copyshark
support@copyshark.co
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Copyshark: Easy Method

What is Copyshark

Copyshark is a subscription-based AI tool that helps users generate marketing copy, ads, emails and social media content using templates and AI generation credits.

The service is delivered as an online SaaS product with tiered plans and recurring billing options for monthly and annual users.

Overview

Copyshark provides template-driven content generation and saved outputs, aimed at marketers, founders and professionals.

Access is via an online account with generation credits or unlimited annual plans, depending on the chosen tier.

Main uses

Typical uses include short-form ad copy, email drafts, social posts and multi-language templates.

The product emphasizes speed and ease of use, offering saved generations and account-based features.

How to cancel Copyshark

Cancellation options depend on how you subscribed (website vs app stores). Follow the steps below that match your purchase channel.

Keep copies of confirmation messages and timestamps when you cancel.

Cancel via CopyShark website

  • Log in to your account on the Copyshark website and go to Account Settings or Subscriptions.
  • Choose the subscription you want to cancel and follow the on-screen cancellation flow.
  • Alternatively, email support@copyshark.co to request cancellation.
  • Ensure you notify at least 48 hours before the next billing period to avoid automatic renewal.

Cancel via App Store or Google Play

  • No explicit Copyshark policy was found for App Store/Google Play; cancel through the platform's subscription management.
  • Open your Apple ID or Google Play subscriptions and cancel the recurring subscription there.
  • Keep screenshots of the platform confirmation for your records.

What happens when you cancel

When you cancel, the effective date depends on your billing cycle and whether you are on a trial.

Common outcomes include continued access until period end or immediate loss of trial access.

Access after cancellation

For website subscriptions, cancellation typically takes effect at the end of the current billing period.

If you cancel during a trial, cancellation is immediate and trial access ends right away.

Renewals and data

After cancellation you should not be charged on the next renewal date if cancellation was processed in time.

Saved generations and account data policies follow the platform terms; retain important exports before access ends.

Will I get a refund?

Copyshark's stated policy is that subscription payments are generally non-refundable and non-transferable, with limited exceptions.

Refund outcomes depend on plan type and timing; read the conditions below carefully.

General policy

  • All subscription payments are non-refundable and non-transferable except where Copyshark explicitly states otherwise.
  • This general rule applies to most monthly and trial subscriptions.

Plan-specific exceptions

  • Annual plans purchased via the website: no refunds after 14 days following the first payment.
  • Monthly plans and trial periods: no refunds are provided for these purchases.
  • If you purchased via an app store, the refund process may be governed by Apple or Google policies.

Copyshark plans and pricing

The table below lists approximate Singapore-dollar pricing and main features as provided in the available data.

Prices are shown as provided; treat third-party plan data with caution.

Plan Price 期間 Features
Monthly (20k credits) S$66.15/month 月額 20,000 AI generation credits, access to all tools, saved AI generations, standard support
Annual (Unlimited generations) S$403.65/year 年間 Unlimited AI generations, access to all tools, saved content, premium support
Starter Plan (third-party) S$52.65/month 月額 All templates, up to 20 languages, unlimited projects, 20 generations/day, email/chat support
Pro Plan (third-party) S$133.65/month 月額 Unlimited generations, multilingual, CSV bulk generation, long-form support, priority and early-access support

Your consumer rights in Singapore

Singapore consumer protections may apply in some circumstances, but online subscriptions often fall outside statutory cooling-off rights.

There are options if you face unfair practices or unauthorized charges.

Applicable law and cooling-off

The Consumer Protection (Fair Trading) Act (CPFTA) provides protections for certain sales but cooling-off rights usually cover in-person or direct sales.

Online-only subscription services purchased via the website typically do not automatically qualify for a statutory 14-day cooling-off right.

Remedies and complaint routes

  • Contact the Consumers Association of Singapore (CASE) for advice or mediation if you believe there are unfair practices.
  • If you are charged without authorization or the service continues after cancellation, consider filing a dispute with your card issuer (chargeback).
  • Keep documentary evidence (receipts, emails, screenshots) to support any complaint or dispute.

Customer experiences

User reviews show a mix of positive and negative experiences; both should be considered when deciding to subscribe.

Below is a balanced summary of reported experiences from users.

Positive experiences

  • Some users praised ease of use and accurate AI output, describing the tool as "amazing" and helpful for professionals.
  • A subset of reviewers in 2024 - 2025 reported satisfaction with the interface and results for non-native English users.

Negative experiences

  • Many negative reviews cite issues such as features not working, unsupported content errors, difficulty cancelling and non-response from support.
  • Multiple reports allege continued billing after cancellation attempts and difficulty obtaining refunds or help.

Documentation checklist

Gather documentation before and after you cancel. Good records speed up disputes and complaints.

Keep digital backups of all relevant items.

Required items

  • Account username or email used for the subscription.
  • Transaction receipts or billing statements showing charges and dates.
  • Screenshots of subscription settings and any cancellation confirmations.

Support and dispute evidence

  • Copies of emails to support (including timestamps) and any replies.
  • Bank or card statements showing disputed charges.
  • Notes of telephone conversations (date, time, person spoken to) if applicable.

Common mistakes

Users often assume cancellation and refunds are automatic; this leads to unexpected renewals and charges.

Below are frequent examples and how to avoid them.

Missing the cancellation window

Not cancelling at least 48 hours before the next billing date can result in automatic renewal for the next cycle.

Always check your billing date and allow time for processing, especially on weekends or holidays.

Assuming refunds are available

Relying on a refund when the stated policy is non-refundable often fails; verify the refund rules before purchasing.

For annual plans, understand the 14-day first-payment rule and that monthly/trial plans usually have no refunds.

Comparative recap

The table below compares key plan attributes, refundability and the billing period label used for clarity.

Use this to decide which plan best matches your needs and risk tolerance.

Plan Price 期間 Key difference Refund policy
Monthly (20k credits) S$66.15 月額 Credit-limited monthly access suitable for moderate use No refunds for monthly plans
Annual (Unlimited generations) S$403.65 年間 Unlimited usage with yearly billing and premium support No refunds after 14 days from first payment
Starter Plan (third-party) S$52.65 月額 Lower-cost third-party tier with daily generation limits Treat third-party terms with caution; refunds not guaranteed
Pro Plan (third-party) S$133.65 月額 Higher-tier third-party plan with unlimited generations and priority support Treat third-party terms with caution; refunds not guaranteed

After cancelling

After you cancel, confirm the cancellation and monitor your payment method for any further charges.

If you experience continued billing or no response, escalate using the steps below.

Immediate next steps

  • Save any cancellation confirmation and review your account to confirm status.
  • Monitor your card or bank account for the next billing cycle to verify no further charges occur.
  • If you subscribed via an app store, verify subscription status on that platform as well.

If charges continue or support is unresponsive

  • Contact your card issuer to dispute unauthorized or continued charges (chargeback) if necessary.
  • Consider contacting the Consumers Association of Singapore (CASE) for assistance if you are in Singapore and suspect unfair practices.
  • Keep all documentation (emails, screenshots, statements) to support your dispute or complaint.

Address

Company address

500 Yale Ave N, Seattle, Washington, 98109 US

Use the address above for postal correspondence; for account help, use your account settings or support email as primary contact.

Support contact

Support email: support@copyshark.co

Email is the primary route for cancellation requests if you cannot cancel via account settings.

FAQ

To cancel your Copyshark subscription via the website, log in to your account, go to Account Settings or Subscriptions, select the subscription you want to cancel, and follow the on-screen instructions. It's advisable to keep proof of your cancellation.

Yes, if you subscribed through the App Store or Google Play, you need to cancel your subscription through the respective platform's subscription management. Make sure to keep screenshots of the confirmation for your records.

When you cancel your Copyshark subscription, access typically continues until the end of your current billing period. However, if you cancel during a trial, access ends immediately.

Generally, Copyshark does not provide refunds for subscription payments. Annual plans have no refunds after 14 days from the first payment, and monthly plans are non-refundable.

To ensure your cancellation request is processed in time, notify Copyshark at least 48 hours before your next billing period. You can send your request via email to support@copyshark.co or through registered mail.