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Cancel COVENANT EYES
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Covenant Eyes service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Covenant Eyes: Easy Method
What is Covenant Eyes
Overview
Covenant Eyes is a subscription-based accountability and filtering service that monitors internet activity and delivers reports to an accountability partner.
It is designed to help users reduce access to harmful content by combining monitoring, filtering, and accountability reporting.
Key features
Main features include screen accountability reports, filtering options, and member support for account management.
Services are provided via direct web subscriptions and in-app purchases on platforms such as the Apple App Store and Google Play.
How to cancel Covenant Eyes
Web (direct) subscriptions
- Only the Account Admin can cancel a direct (web) subscription.
- Contact Covenant Eyes Member Care by chat, email, or phone (Mon - Fri, 9 AM - 5:15 PM ET) to request cancellation.
- Uninstalling the app does not stop billing; make sure the Account Admin completes the cancellation with Member Care.
- Covenant Eyes will confirm cancellation by email once the request is processed.
- For a step‑by‑step summary from a third‑party guide, see Postclic: How to cancel Covenant Eyes.
In-app purchases (Apple App Store and Google Play)
- If you subscribed through Apple App Store, cancel via your Apple subscription settings or contact Apple Support; Covenant Eyes cannot cancel App Store subscriptions.
- If you subscribed through Google Play, cancel via Google Play Store > Subscriptions; Covenant Eyes cannot cancel Google Play subscriptions.
- Check your device’s subscription management area immediately to prevent future charges from the store.
- For the Apple app listing, see Covenant Eyes on the App Store (SG).
What happens when you cancel
Access and renewal
When cancellation is confirmed, your subscription will not renew at the next billing cycle for direct web subscriptions.
For in-app store subscriptions, stopping renewal must be done through Apple or Google Play and takes effect per their billing rules.
Data and reports
Account data and past reports are typically retained according to Covenant Eyes’ policies; check the End User License Agreement for specifics.
Request any desired account data or closure instructions when you contact Member Care to cancel.
Will I get a refund?
30-Day Money-Back Guarantee
First-time web (direct) subscribers are eligible for a 30‑day money‑back guarantee if they cancel within the first 30 days.
The guarantee may be honoured up to 60 days after cancellation - refer to the provider’s terms for exact conditions.
Annual subscriptions and in-app purchases
- Annual web/direct subscriptions: prorated refunds may be available if requested within 60 days of cancellation, subject to service fees (up to one month’s billing or 1/12 of the annual fee).
- In-app purchases (Apple or Google): refunds are subject to Apple’s or Google Play’s refund policies; Covenant Eyes’ refund policy does not apply to these purchases.
- See Covenant Eyes’ End User License Agreement for the official refund terms: Covenant Eyes EULA.
Covenant Eyes plans and pricing
Where to check prices
Pricing and plan details can change; always check the official Covenant Eyes website for current plans and pricing information.
For membership options and special plans, consult the official site pages.
Notes
Do not rely on third‑party articles for exact pricing; they may be out of date.
Official product pages are the definitive source for current offers and membership details: Covenant Eyes - Victory / Lifetime membership.
Your consumer rights in Singapore
Relevant protections
Singapore consumers have rights under the Consumer Protection (Fair Trading) Act (CPFTA) against unfair or misleading practices.
Published cancellation and refund policies, if not honoured, may be actionable under Singapore law.
What to do if disputes arise
If Covenant Eyes does not follow its published policy (e.g., persistent billing after cancellation), you can lodge complaints with CASE (Consumers Association of Singapore).
Small claims through the relevant tribunals are an option for monetary disputes; document your communications and receipts before filing.
Customer experiences
Positive feedback
Many users praise Covenant Eyes for accountability tools, clear reports, and responsive customer support in some cases.
Example reviews highlight reliable weekly reports and helpful technical support; see user reviews for more detail: Covenant Eyes on Trustpilot.
Common complaints
Reported issues include billing after cancellation, false positives in reports, intrusive monitoring, and technical glitches such as uninstalls not stopping billing.
Independent reviews note concerns about cost, screenshot quality, filters for in‑app content, and VPN-related connectivity problems.
Documentation checklist
What to gather
- Account admin name, email, and account ID (if available).
- Proof of purchase or subscription receipts (web or in-app).
- Date and time of your cancellation request and any confirmation emails.
How to present evidence
- Save copies of emails and chat transcripts with Member Care or store support.
- Document any disputed charges on bank or card statements with dates and amounts.
- If escalating to CASE or a tribunal, provide a clear timeline and copies of your communications.
Common mistakes
Uninstalling the app
Uninstalling Covenant Eyes does not automatically cancel a subscription; many users mistakenly assume removal stops billing.
Always cancel through the Account Admin contact with Member Care or through the app store subscription settings.
Using the wrong account or store
Another frequent error is attempting to cancel the wrong subscription (e.g., cancelling a web account when the charge is from Apple or Google Play).
Verify whether the charge is billed by Covenant Eyes (web) or by Apple/Google before taking action.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund responsibility by purchase channel.
Key takeaways
Direct web purchases: cancel with Covenant Eyes Member Care. App store purchases: cancel through the store.
Refund eligibility differs by channel - see the official EULA or the relevant app store policy.
| Feature | Web (direct) | Apple App Store (in-app) | Google Play (in-app) |
|---|---|---|---|
| How to cancel | Account Admin contacts Covenant Eyes Member Care (chat/email/phone). | Cancel via Apple subscription settings or contact Apple Support. | Cancel via Google Play Store > Subscriptions. |
| Who processes cancellation | Covenant Eyes Member Care. | Apple / App Store. | Google Play / Google. |
| Refunds available | 30‑day money‑back for first‑time users; prorated refunds for annual plans (see EULA). | Subject to Apple’s refund policy; Covenant Eyes does not control refunds. | Subject to Google Play’s refund policy; Covenant Eyes does not control refunds. |
| Common issues | Uninstalls do not stop billing unless cancellation completed; confirm by email. | Must manage subscription in App Store; contacting Covenant Eyes will not cancel it. | Must manage subscription in Google Play; contacting Covenant Eyes will not cancel it. |
After cancelling
Confirmation and follow-up
Wait for the cancellation confirmation email and check your next billing statement to ensure no further charges occur.
If charges continue after confirmation, gather your documentation and contact Covenant Eyes again or escalate as needed.
Useful links
- Official terms and refund details: Covenant Eyes EULA
- Third‑party cancellation guide: Postclic - Cancellation steps
- App Store listing (for App Store subscribers): Covenant Eyes on the App Store (SG)
- Customer reviews and experiences: Trustpilot - Covenant Eyes
- Membership and product pages: Covenant Eyes - Victory / Lifetime membership
Address
Corporate address
1525 W. King Street, Owosso, MI 48867, United States.
Mailing / correspondence
For correspondence, you may also use the provider’s mailing address (P.O. Box 637) when appropriate.