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Cursor

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Termination letter drafted by a specialized lawyer
Sender
Cursor AI Cancel Subscription | Postclic
Cursor
support@cursor.sh
Cancellation of Cursor contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Cursor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Cursor
support@cursor.sh
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Cursor. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Cursor: Easy Method

What is Cursor

Overview

Cursor is a subscription-based SaaS product that enhances coding productivity by integrating AI suggestions, debugging assistance, and collaboration features.

It is delivered as a paid service with web and mobile access options and uses token or billing-period controls for usage and access.

Core capabilities

Cursor provides contextual code suggestions, project-aware assistance, and integrations aimed at speeding development workflows.

Service details, feature lists, and official terms are published by Cursor; refer to the vendor for current scope and limits.

How to cancel Cursor

Web (cursor.com) - recommended for direct subscriptions

  • Sign in to your Cursor account on the website.
  • Go to Billing & Invoices → Manage Subscription → Cancel subscription.
  • Note: You must cancel at least 24 hours before renewal to avoid being charged for the next period.
  • If the cancel button is not visible, check the Billing & Invoices area for a Stripe dashboard link or follow the Stripe alternative below.
  • For a step-by-step walkthrough, see the cancellation guide: Postclic: Cancel Cursor.

App Store, Google Play, or Stripe

  • App Store (iOS): Manage via Apple ID → Subscriptions → find Cursor → Cancel. Billing is controlled by Apple; Cursor cannot cancel App Store subscriptions.
  • Google Play (Android): Open the Google Play app or visit play.google.com → Subscriptions → find Cursor → Cancel. Billing is controlled by Google; uninstalling the app does not cancel billing.
  • Stripe (alternate): If billed via Stripe, use the Stripe dashboard link in Billing & Invoices to cancel. This is sometimes required if the cancel button isn’t shown on the dashboard.
  • Forum guidance and community tips are available here: Cursor forum: How to cancel.

What happens when you cancel

Access and billing

Access typically continues until the end of the current paid billing period or until allocated tokens run out, whichever comes first.

Cancel at least 24 hours before renewal to prevent the next charge; uninstalling the app does not stop billing.

Account and data

Your account and any stored project data generally remain accessible per Cursor's data retention policies and terms of service.

For specifics about account data handling, consult Cursor’s Terms of Service.

Will I get a refund?

Standard refund policy

User-initiated cancellations do not automatically trigger refunds. Refunds are not guaranteed on user cancellations.

Cursor’s official Terms of Service state refunds are only issued in limited circumstances, such as provider-initiated termination.

Exceptions and store refunds

  • If Cursor (or Anysphere) terminates the subscription without user violation, a pro‑rata refund for unused time may be offered; see the Terms of Service: Cursor Terms of Service.
  • Some regions or billing portals may allow self-serve refunds; otherwise contact support via the billing portal or vendor channels (see links below).
  • Special case: Cursor offered refunds for unexpected overcharges during a documented pricing window (June 16 - July 4, 2025); those were handled via email to pro-pricing@cursor.com. Background: Oltre.dev article.
  • App Store and Google Play purchases must follow the respective store refund processes; Cursor does not control those refunds.

Cursor plans and pricing

Where to check

Do not rely on third-party summaries for pricing. Always check Cursor’s official pricing pages for current plans and terms.

Official pricing information is available here: Cursor Pricing.

Note on price changes

Cursor’s pricing and plan structure can change; review renewal notices and billing emails before accepting changes.

If you see unexpected charges after a pricing change, collect invoices and contact support promptly.

Your consumer rights in Singapore

Cooling-off period

Singapore does not mandate an automatic statutory “cooling-off” period for digital subscription services.

Refund and cancellation terms for subscriptions are governed primarily by the provider’s Terms of Service and the payment platform used.

Dispute options

If you believe pricing or contractual terms are unclear or unfair, you can raise a dispute with the vendor first and keep records of communications and receipts.

For unresolved cases, consider contacting local consumer-protection bodies such as CASE for guidance on dispute resolution; outcomes depend on the circumstances and evidence.

Customer experiences

Positive feedback

  • Some users report significant productivity gains and find Cursor powerful when AI suggestions and integrations work well.
  • Reviewers on public sites and forums note useful context awareness and speed improvements for specific workflows.

Negative feedback

  • Complaints include UI instability, bugs, layout changes, and slow or crashing performance on large projects.
  • Many users report billing unpredictability (unexpected charges, unclear token limits, double charges) and slow or unresponsive support during cancellation or refund requests.
  • Annual subscriptions are often non-refundable mid-term and may lock users in after renewal.

Documentation checklist

What to gather before contacting support

  • Account email and user name used for the subscription.
  • Receipt or invoice showing date, amount, payment method, and transaction ID.
  • Screenshots of subscription page, billing portal, or error messages.
  • Store receipt (Apple/Google) if purchase was via App Store or Google Play.
  • Any support ticket numbers, forum thread links, or billing-portal links (Stripe dashboard link if applicable).

Why these items matter

  • They speed up verification and make refund/dispute requests clearer to support agents or your payment provider.
  • They are useful if you later escalate to your bank, card issuer, or a consumer-protection body.

Common mistakes

Uninstalling the app does not cancel billing

Many users assume removing the app stops charges. In reality, subscriptions billed through Cursor, Apple, or Google must be cancelled via the platform controls.

Always follow the specific cancellation steps for the store or web dashboard where you originally subscribed.

Missing renewal deadlines and evidence

Failing to cancel at least 24 hours before renewal commonly leads to unexpected charges for the next billing period.

Also, failing to keep invoices or receipts weakens refund or dispute cases; keep documentation and timestamps of cancellation attempts.

Comparative recap

Quick comparison

Platform Where to manage Refunds Access after cancel Notes
Web (cursor.com) Billing & Invoices → Manage Subscription on the website User cancellations do not automatically trigger refunds; provider-initiated refunds possible per Terms Continues until end of current paid billing period or until tokens run out If cancel button missing, use Stripe link in Billing & Invoices
App Store (iOS) Apple ID → Subscriptions (managed by Apple) Refunds handled by Apple via App Store processes Apple subscription rules apply; uninstalling app does not cancel Cursor cannot cancel App Store subscriptions
Google Play (Android) Google Play app or play.google.com → Subscriptions Refunds handled by Google Play store processes Google Play subscription rules apply; uninstalling app does not cancel Manage cancellation in Play Store
Stripe (alternate) Stripe dashboard link available in Billing & Invoices Follow billing portal options; otherwise contact Cursor support Depends on billing cycle and token usage Used when web dashboard cancel control is not visible

After cancelling

If you need a refund

  • Check Cursor’s Terms of Service for refund eligibility: Cursor Terms of Service.
  • For the special pricing-window refunds previously offered, Cursor directed customers to email pro-pricing@cursor.com; include receipts and account details.
  • If you purchased via the App Store or Google Play, request refunds through the respective store processes.

Support and follow-up

Address

Cancellation address status

There is no publicly documented “cancellation address” for Cursor in the sources reviewed; cancellation is handled through the online billing portal or the relevant app store.

If you need vendor terms or contact details, consult Cursor’s published pages and the Terms of Service: Cursor Terms of Service.

Contact hints

If you need to escalate, include your account email, invoices, timestamps, and any support-ticket references when contacting support or your payment provider.

For official pricing and plan details, check: Cursor Pricing.

FAQ

To cancel your Cursor subscription on the website, sign in to your account, go to Billing & Invoices, select Manage Subscription, and then click Cancel Subscription. Ensure you cancel at least 24 hours before the renewal to avoid being charged.

Yes, if you subscribed via the App Store or Google Play, you must manage your subscription through those platforms. For the App Store, go to Apple ID → Subscriptions and for Google Play, open the app or visit play.google.com → Subscriptions to cancel.

User-initiated cancellations do not automatically trigger refunds. According to Cursor's Terms of Service, refunds are only issued in limited circumstances, such as provider-initiated termination.

After cancellation, you will retain access to your account and stored project data until the end of the current billing period or until your tokens run out, as per Cursor's data retention policies.

To ensure your cancellation request is processed correctly, you can send your cancellation in writing via email or registered postal mail. Always keep proof of your cancellation request for your records.