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Deevid Ai

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Deevid Ai Cancel Subscription | Postclic
Deevid Ai
Unknown
Singapore
contact@deevid.ai
Cancellation of Deevid Ai contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Deevid Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Deevid Ai
Unknown
, Singapore
contact@deevid.ai
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Deevid Ai. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Deevid Ai: Easy Method

What is Deevid Ai

Service overview

Deevid Ai is a SaaS platform that uses artificial intelligence to assist video creation and automated editing. It offers tiered plans, credit packs and in‑app generation tools for short clips and longer videos.

How it is delivered

The service is delivered online via the Deevid website and mobile apps. Subscriptions can be purchased through the web or via app stores (Apple App Store / Google Play).

How to cancel Deevid Ai

Cancel via the Deevid website

  • Log in at deevid.ai with the account used to subscribe.
  • Open subscription or account settings and select subscription management to cancel.
  • Alternatively, email the support contact listed in your account or the product (for example the customer service email shown in your subscription page) to request cancellation.
  • Cancel at least 7 days before the next renewal to avoid further billing; access typically remains until the end of the paid period.

Cancel via App Store or Google Play

  • If you subscribed through Apple or Google, you must cancel in that store’s subscription management - Deevid Ai does not support in‑app cancellation from the developer side.
  • For Apple subscriptions managed on an iPhone, open Settings > your name > Subscriptions and cancel the Deevid subscription there.
  • For details about the Apple app listing, see the App Store page: Deevid Ai on App Store (SG).

Cancel by registered mail (optional)

  • As a documentation option, you can send a signed cancellation letter by registered post; some guides mention sending to a Reykjavik address as an example for formal records.
  • See a template and guidance for registered letters here: Postclic - cancellation letter guidance.

What happens when you cancel

Access after cancellation

After you cancel, you normally retain access to paid features until the end of the current billing period.

Auto‑renewal will be turned off so you will not be billed again after the paid period ends if cancellation is successful.

Billing and account status

Cancelling stops future automatic charges but does not typically refund the already‑paid period under Deevid Ai’s stated policy.

Keep cancellation confirmations and any exchange of messages for your records in case of billing disputes.

Will I get a refund?

Official refund policy

Deevid Ai’s policy states that refunds are generally not provided once a purchase or subscription proceeds beyond any trial period.

By continuing past a trial, users are treated as having accepted the no‑refund policy in most cases.

Exceptions and disputes

  • Refunds may be issued only in rare “verified cases” after an internal review; most refund requests are denied.
  • If you dispute a charge, Deevid Ai asks to be notified within 60 days of the charge date for investigation.

Deevid Ai plans and pricing

Pricing summary

The table below lists commonly reported plan names, prices in Singapore dollars, and the listed period or type for each offer.

Notes on features

Exact feature sets per plan (e.g., number of generations, quality tiers, support) are not specified in the public app listing; verify in your account or on the developer website.

Plan Price Period Features
DeeVid Lite Weekly Access S$6.98 Weekly Limited weekly access to Lite tier (exact features unspecified)
DeeVid Pro Weekly Access S$14.98 Weekly Limited weekly access to Pro tier (exact features unspecified)
DeeVid Lite Annual Access S$179.98 annual Annual access to Lite tier (exact features unspecified)
DeeVid Pro Annual Access S$399.98 annual Annual access to Pro tier (exact features unspecified)
DeeVid Monthly Access S$69.98 monthly Monthly access to unspecified tier
1500 Credits S$179.98 One-time Credits pack
4000 Credits S$399.98 One-time Credits pack
2400 Credits S$249.98 One-time Credits pack
11000 Credits S$999.98 One-time Credits pack
14000 Credits S$1,499.00 One-time Credits pack

Your consumer rights in Singapore

Cool‑off period and CPFTA

Singapore’s Consumer Protection (Fair Trading) Act provides a 14‑day “cool‑off” right for some digital purchases only if the digital content has not been fully performed.

Because Deevid Ai auto‑renews and delivers AI‑generated videos immediately, the 14‑day cool‑off may not apply in many cases where the service is instantly provided.

Other local protections and dispute channels

  • Statutory rights to contest unauthorised or misrepresented charges remain enforceable in Singapore.
  • If a charge is unauthorised or incorrect, raise it with Deevid Ai promptly and keep records; you may escalate via your payment provider or local dispute resolution if needed.

Customer experiences

Positive feedback

Some users report that when the service works as intended it can produce decent results and the free plan allows short clip generation without ads.

Positive notes tend to focus on convenience when the AI output is aligned with the user’s needs. See a user experience overview for examples: user experience write‑up.

Negative feedback

  • Common complaints include unclear pricing, unexpected charges or confusing upgrade flows.
  • Technical issues reported: failed generations, freezes, or outputs that consume credits without usable results.
  • Several users report customer support problems, difficulty obtaining refunds, or continued charges after cancellation on third‑party forums: Reddit discussion.
  • External trust sites sometimes show low trust scores and raise concerns about ownership transparency: Gridinsoft report.

Documentation checklist

What to collect before cancelling

  • Account email and username used to subscribe.
  • Order ID, invoice number or transaction date from your payment method.
  • Screenshots of the subscription page, billing entries and the plan you purchased.

What to save after cancelling

  • Confirmation of cancellation (screen capture or email) and the cancellation timestamp.
  • Any message threads or ticket numbers from support and bank dispute references if opened.

Common mistakes

Cancelling in the wrong place

Users often attempt to cancel on the developer’s website when the subscription was purchased through Apple/Google. If you subscribed via an app store, cancelling there is required.

Missing the renewal window and confirmation

Waiting too close to the renewal date or not saving the cancellation confirmation can lead to unexpected charges. Always cancel at least 7 days before renewal and keep proof.

Comparative recap

Quick comparison

The table below compares the main cancellation routes, the relative ease and typical refund likelihood based on public reports and the company policy.

How to read this table

“Refund likelihood” reflects the company’s stated no‑refund policy and publicly reported experiences; it is not a guarantee.

Method How to cancel Ease Refund likelihood Notes
Web account Cancel via account subscription management or email support Medium Low Keep confirmation; cancel ≥7 days before renewal
Apple / Google store Cancel in the store’s subscription manager (App Store / Play Store) High Low Must be done in the store; developer cannot cancel for you
Registered mail Send signed cancellation letter by registered post (for records) Low Low Useful as proof; not faster for refunds or immediate stop of billing

After cancelling

What to monitor

Check that auto‑renewal is off and that you receive a cancellation confirmation email or screenshot from your account page.

Monitor your payment method for any unexpected charges for at least one billing cycle after cancellation.

Helpful links and next steps

Address

Publicly listed address

No public developer postal address is published on the official site or app listing for direct cancellations.

Because no confirmed Singapore address is published, use email or app‑store subscription management as the primary cancellation routes.

Registered‑mail option and notes

Some third‑party guides reference sending a signed cancellation letter to a Reykjavik address as an optional documentation step; see the Postclic guide for a template and instructions: Postclic - cancellation template.

Similar cancellation services

FAQ

To cancel your Deevid Ai subscription via the website, log in at deevid.ai, go to your account settings, and select subscription management to cancel. You can also email the support contact listed in your account for assistance.

To cancel your Deevid Ai subscription from the App Store, open Settings on your iPhone, tap your name, select Subscriptions, and cancel the Deevid subscription there. Remember, this must be done in the store as the developer cannot cancel it for you.

After you cancel your subscription, you will continue to have access to your paid features until the end of the current billing period, but auto-renewal will be turned off.

According to Deevid Ai’s official refund policy, refunds are generally not provided once a subscription proceeds beyond any trial period. Keep cancellation confirmations for your records.

Yes, you can cancel your Deevid Ai subscription by sending a signed cancellation letter by registered mail. Include your account details and keep a copy for your records as proof.