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Cancel DESCRIPT
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Descript service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Descript: Easy Method
What is Descript
Overview
Descript is an all‑in‑one audio and video editing application that combines transcription, text‑based editing, overdub and collaboration tools.
It targets podcasters, creators and teams who want faster, script‑driven editing workflows without deep technical skills.
Core features
Main features include automatic transcription, text‑based editing of audio/video, screen recording and AI tools for edits and overdubbing.
Descript is offered as desktop and web apps with paid subscription tiers and optional in‑app purchases.
How to cancel Descript
Cancel via web or desktop (recommended)
- Log in at web.descript.com or open the Descript desktop app.
- Go to Settings → Plan → Change Plan and select "Downgrade to Free".
- Confirm the downgrade; your paid plan will stay active until the end of the billing cycle.
Pause option and mobile store cancellations
- Monthly plans can sometimes be paused once per year for 1 - 3 months; billing stops during the pause and then auto‑resumes.
- If you subscribed through the App Store or Google Play you must cancel via the respective store subscription settings (not via Descript’s site).
- For an external writeup of cancellation steps see this guide: Postclic: Cancel Descript.
What happens when you cancel
Access after cancellation
When you cancel or downgrade your paid plan your account keeps access until the end of the current billing cycle.
You retain your projects and data subject to Descript’s retention and account rules, but paid features will end at cycle completion.
Billing and prorations
Subscriptions canceled or downgraded mid‑cycle are not prorated; you will not receive a partial refund for unused days.
If you used an in‑app top‑up (credits/add‑ons) those purchases are generally final and non‑refundable.
Will I get a refund?
Standard refund policy
Descript offers refunds only if both cancellation and a refund request are made within 48 hours of the invoice date.
Refund requests must be submitted to Descript Support and should include your account email and invoice details.
Common exceptions
- Requests outside the 48‑hour window are typically not eligible for a refund.
- Top‑up purchases such as credits or add‑ons are usually non‑refundable.
- Cancellations do not automatically generate prorated refunds; access continues until the billing period ends.
Descript plans and pricing
Pricing table
| Plan | Price (SGD) | = period | Features |
|---|---|---|---|
| Descript AI Pro (unspecified tier) | S$9.98 | Unknown | Unknown (Pro features via in‑app purchase) |
| Descript AI Pro (unspecified tier) | S$12.98 | Unknown | Unknown |
| Descript AI Pro (unspecified tier) | S$69.98 | Unknown | Unknown (possibly annual or larger bundle) |
| Descript AI Pro (unspecified tier) | S$79.98 | Unknown | Unknown |
Notes on pricing
These SGD prices come from the Singapore App Store listing; plan names, billing cycles and included features were not specified in the source data.
For official USD pricing and plan details see Descript’s pricing page: Descript Pricing.
Your consumer rights in Singapore
Local protections
Under Singapore’s Consumer Protection (Fair Trading) Act, digital subscription services should provide clear cancellation and refund terms.
Retain evidence of terms, invoices and correspondence to support any dispute resolution.
Where to get help
If you cannot resolve a dispute directly consider contacting the Consumers Association of Singapore (CASE) for guidance.
Review e‑commerce regulations and your transaction records when preparing a complaint or mediation request.
Customer experiences
Positive feedback
- Users praise Descript’s intuitive text‑based editing which simplifies many audio/video workflows.
- Transcription accuracy and AI tools are frequently noted as helpful for creators and podcast editors.
Negative feedback
- There are reports of instability: bugs, crashes and lost work after updates.
- Some users report high AI credit consumption, slow support responses and billing issues after cancellation.
Read user reviews here: Descript reviews on Trustpilot.
Documentation checklist
What to prepare before contacting support
- Account email and username used for the subscription.
- Invoice number(s) and billing date(s) for the charges in question.
- Screenshots of subscription settings, cancellation screens and any error messages.
- Confirmation emails or receipts for in‑app purchases and top‑ups.
How to submit a clear request
- State the desired outcome (cancel, refund request, charge dispute) and include timelines.
- Attach supporting files and keep a copy of all correspondence for records.
Common mistakes
Expecting automatic refunds
Many users assume cancelling mid‑period gives a prorated refund; Descript does not prorate standard subscriptions.
Always check the 48‑hour refund window and submit any refund request immediately after a charge if you believe it qualifies.
Cancelling in the wrong place
Subscribers through the App Store or Google Play must cancel inside the store; cancelling on the Descript site will not stop store billing.
Failing to obtain or save a cancellation confirmation email is another frequent source of follow‑up problems.
Comparative recap
Quick comparison table
| Aspect | Web / Desktop | App Store / Google Play | = period |
|---|---|---|---|
| How to cancel | Settings → Plan → Change Plan → Downgrade to Free. | Cancel via App Store or Play Store subscription settings. | Varies by plan (Unknown) |
| Refund eligibility | Refunds only if requested within 48 hours of invoice (submit to support). | Stores may have their own refund rules; handle through the store for store‑billed subscriptions. | Typically monthly or annual (not specified) |
| Pause option | Monthly plans may be paused once per year for 1 - 3 months (not for annual/legacy). | Store subscriptions may not support Descript pause; check store options. | 1 - 3 months (pause) |
Key takeaway
Cancel via the same channel you used to subscribe and act quickly if you need a refund; track confirmations and invoices closely.
After cancelling
What to check immediately
- Save any cancellation confirmation and check your next bank/credit card statement for unexpected charges.
- Verify project access and export any files you need before paid features expire at period end.
Helpful links
- Cancellation guidance summary: Postclic: Cancel Descript.
- Official pricing and plan info: Descript Pricing.
Address
Corporate mailing address
Descript, Inc., 385 Grove Street, San Francisco, California 94102, United States.
For account or billing inquiries contact Descript Support through your account portal or the official site.