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Cancel DIVI
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Divi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Divi: Easy Method
What is Divi
Overview
Divi is a WordPress website builder and theme created by Elegant Themes, featuring a visual drag‑and‑drop editor and a library of templates and modules for building sites without coding.
It is offered as part of Elegant Themes’ product suite and via third‑party providers that sell Divi‑related services, plugins or licenses.
Who provides it
Elegant Themes is the official provider of the Divi Theme and Visual Builder and manages subscriptions, updates and support for the product.
Third parties such as Divimode and plugin developers (for example Divi Engine) sell add‑ons or managed services that integrate with Divi.
How to cancel Divi
Canceling an Elegant Themes (Divi) subscription
- Sign in to your Elegant Themes account and go to Account > Subscriptions, then cancel the subscription there.
- Cancel before your renewal date to avoid automatic billing; if you used PayPal, cancel via your PayPal subscription settings as well.
- Official cancellation instructions: Elegant Themes cancellation help.
Canceling with third parties (example: Divimode)
- Log into the third‑party account (for example Divimode) and open the Billing tab to cancel.
- Cancel at least 24 hours before renewal; licenses typically remain active until the paid period ends.
- Official Divimode instructions: Divimode cancellation help.
What happens when you cancel
Access and license status
When you cancel an Elegant Themes subscription, you generally retain access for the remainder of the period you paid for; stopping renewal prevents future billing.
Third‑party providers (for example Divimode) commonly keep the license active until the period expires after cancellation.
Auto‑billing and account state
If you do not cancel before the renewal date, your account may be billed automatically per the provider’s renewal settings.
Cancellation does not always remove account data; providers maintain account records for support, billing and legal reasons.
Will I get a refund?
Elegant Themes refund policy
- Elegant Themes offers a 30‑day no‑questions‑asked money‑back guarantee for initial purchases. Request a refund via the support channels within 30 days.
- Renewals are generally non‑refundable; if you need details consult the service policy: Elegant Themes service policy.
Third‑party refunds and exceptions
- Divimode: first 14 days of the initial payment may be refundable; renewal payments are non‑refundable. See Divimode policy.
- Divi Engine: offers a 14‑day refund if support cannot resolve an issue; partial (up to 50%) refunds for renewals may apply within 7 days, otherwise refunds are at the provider’s discretion. See Divi Engine refund policy.
Divi plans and pricing
Plans summary
Official Divi pricing is listed in USD only on Elegant Themes. The two main official options are Annual and Lifetime licences with different durations and features.
Do not rely on third‑party resellers that may violate Elegant Themes’ terms; buy from the official site to ensure support and valid licenses.
Pricing table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Annual License | US$89.00 | Yearly | Includes Divi Theme, Extra, Bloom, Monarch; updates & support for one year; unlimited sites |
| Lifetime License | US$249.00 | One‑time | Lifetime updates & support for all Elegant Themes products; unlimited sites |
Your consumer rights in Singapore
Statutory cooling‑off and digital goods
Singapore does not generally provide a statutory 14‑day cooling‑off right for digital purchases that are delivered immediately.
Refunds and cooling‑off periods for online subscriptions depend on the seller’s voluntary policies rather than an automatic legal entitlement.
Practical implications
- Providers that offer a refund window (for example Elegant Themes’ 30‑day guarantee) are granting voluntary rights above statutory minimums.
- Always cancel before renewal to avoid unwanted billing; refunds are subject to each provider’s stated terms.
Customer experiences
Positive feedback
Users praise Divi for its visual builder, flexibility, broad template library and strong customer support in many cases.
Review summaries highlight good value for money, especially for users who take advantage of lifetime licensing.
Negative feedback
Common complaints include site performance concerns, perceived code bloat and extra effort to manage responsive behaviors between desktop and mobile.
Support experiences vary; check current reviews before purchase. A general review source: Divi reviews on TrustRadius.
Documentation checklist
Before you cancel
- Account email and login details used to purchase Divi.
- Order number, purchase date and payment method (credit card, PayPal, etc.).
- Next renewal date and amount to confirm cancellation timing.
Evidence to keep
- Screenshots of subscription pages and confirmation of cancellation.
- Support chat transcripts or email communications in case you request a refund or dispute billing.
- License keys and backups of site files before disabling themes/plugins.
Common mistakes
Missing the renewal window
Many users cancel after the renewal date and find they were charged for the next period. Always check the exact renewal timestamp and cancel before it.
If you used PayPal, remember to cancel both the vendor subscription and the PayPal recurring payment.
Assuming automatic refunds
Some customers expect an automatic refund on cancellation; Elegant Themes requires a separate refund request and renewals are usually non‑refundable.
Check the provider’s refund policy and submit refund requests within the stated window (for example 30 days for initial Elegant Themes purchases).
Comparative recap
At‑a‑glance comparison
| Provider | How to cancel | Refund window / rules | Access after cancel |
|---|---|---|---|
| Elegant Themes (Divi) | Account > Subscriptions on website; cancel before renewal. See cancellation help. | 30‑day money‑back for initial purchases; renewals generally non‑refundable. Policy. | Access typically remains until the paid period ends; future billing stops after cancellation. |
| Divimode (third‑party) | Cancel via the Billing tab on Divimode; do so at least 24 hours before renewal. Divimode help. | Initial payment refundable within 14 days; renewals non‑refundable. | License generally stays active until the end of the paid period after cancellation. |
| Divi Engine (plugin provider) | Cancel via Divi Engine account and billing settings; follow their support process. | 14‑day refund if problem unresolved by support; limited 50% renewal refunds within 7 days; otherwise discretionary. Refund policy. | Access policies vary; check vendor terms for license validity after cancellation. |
After cancelling
Immediate steps
- Back up your site files and database before deactivating themes or plugins tied to Divi licenses.
- Keep copies of cancellation confirmations, receipts and any support correspondence.
Where to get help
- Elegant Themes account & support pages: Cancel subscription help.
- Read the Elegant Themes service policy for refund and renewal rules: Service policy.
- Third‑party vendor guidance (example Divimode): Divimode cancellation.
Address
Corporate address (context)
500 Yale Ave N, Seattle, Washington, 98109 US.
Contact notes
For account‑specific actions (cancellation, refunds), sign in to the provider’s account area and contact their official support channels listed in your account.