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Cancel DJAY
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Djay service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Djay: Easy Method
What is Djay
Overview
djay is a DJ app that combines automatic beat‑matching, AI features like Neural Mix, and streaming integrations for live mixing on mobile and desktop devices.
Key capabilities
It offers PRO features such as stem separation, Automix AI, and loop/sample libraries across iPhone, iPad and Mac.
How to cancel Djay
Cancel on App Store (iOS/macOS)
- Open Settings or App Store on your Apple device.
- Tap your Apple ID / name → Subscriptions → locate the djay subscription.
- Tap Cancel Subscription. PRO access continues until the end of the current billing period or trial.
Cancel on Google Play (Android) and other stores
- Google Play: Open Play Store → Menu/Profile → Payments & subscriptions → Subscriptions → select djay → Cancel subscription. Google manages lifecycle and refunds.
- Microsoft Store / other platforms: Manage and cancel via the store where the purchase was made (e.g., Microsoft Store). The djay developer cannot cancel or refund purchases made via those stores.
What happens when you cancel
Access after cancellation
After you cancel, PRO features typically remain active until the end of the paid billing period or trial, depending on the platform rules.
Account and data
Your djay account, local settings, and analysed library data remain on your device. Re‑subscribing restores PRO access on the same account/platform.
Will I get a refund?
Platform refund rules
Refunds must be requested from the platform where you purchased djay (Apple, Google Play, Microsoft Store). The djay developer generally does not issue direct refunds for platform purchases.
Exceptions and timings
- EU/UK/Switzerland: there is a statutory 14‑day withdrawal right which may be voided if you use the app within that period.
- Refund processing times vary: Apple ~immediate to 5 working days; Google Play ~immediate to 7 working days; card refunds 5 - 7 working days; PayPal 3 - 5 working days.
- In some fault or exceptional cases, developer support may issue pro‑rata refunds for unused portions when appropriate.
Djay plans and pricing
Available PRO options (Singapore)
Prices shown are taken from the Singapore App Store listing for djay's in‑app purchases.
What each plan includes
Both options unlock PRO features across iPhone, iPad and Mac, including the Neural Mix engine and the full loop/sample library.
| Plan | Price | Period | Features |
|---|---|---|---|
| Full Access to PRO | S$9.98 | monthly | Unlocks PRO features across iPhone, iPad, Mac; includes Neural Mix engine, full loop/sample library |
| Full Access to PRO | S$69.98 | annual | Same features as above, offered at an annual pricing tier |
Your consumer rights in Singapore
Platform versus local rights
Refunds for in‑app purchases are governed by the platform where the purchase was made (Apple, Google, Microsoft), not by the djay developer.
Local remedies and faults
- If the service is defective or unfit, local consumer protection law in Singapore may provide remedies beyond platform policies.
- Document faults and contact the platform first; escalate to local consumer authorities if needed.
Customer experiences
Positive feedback
- Users praise cross‑platform PRO access, intuitive UI, and strong streaming/AI integrations like Neural Mix and Automix AI.
- The free version is appreciated for basic mixing and is considered feature‑rich for beginners.
Negative feedback
- Common complaints include frustration with subscription‑only pricing, performance bugs (crashes, EQ issues, analysis loss), and occasional trial/charging problems.
- Some users report perceived false advertising or immediate charges despite advertised trials.
Documentation checklist
What to collect before requesting cancellation/refund
- Order receipt or transaction ID from the App Store / Google Play / Microsoft Store.
- Your Apple ID / Google account email and device details (model, OS version).
- Dates of purchase and cancellation attempts, and screenshots showing the subscription entry.
Supporting evidence for refunds
- Screenshots or recordings of the fault, error messages, or unexpected charges.
- Correspondence with developer or platform support and any case/reference numbers.
Common mistakes
Canceling in the app instead of the store
Trying to cancel from inside the djay app will not stop the platform subscription. You must cancel via the store where you purchased the subscription.
Missing receipts or using wrong account
Requests fail when users don’t provide the original receipt or search on a different Apple/Google account than the one used for purchase.
Always confirm the purchase account and keep the order confirmation until the cancellation/refund is resolved.
Comparative recap
Quick comparison of platforms
This table summarises cancellation and refund responsibility by platform and notes common period labels used in Singapore listings.
How to read the table
Use the "How to cancel" column to follow the primary cancellation route and the "Refund handling" column to know who to contact for money back.
| Platform | How to cancel | Refund handling | Period |
|---|---|---|---|
| App Store (iOS/macOS) | Apple ID → Subscriptions → Cancel subscription | Apple handles refunds; developer cannot directly refund App Store purchases | monthly / annual |
| Google Play (Android) | Play Store → Profile → Payments & subscriptions → Subscriptions → Cancel | Google Play handles refunds and subscription lifecycle | monthly |
| Microsoft Store / Other | Manage via the store where purchase was made (e.g., Microsoft Store) | Store handles refunds; djay developer cannot cancel or refund these purchases | monthly / annual |
After cancelling
Verify cancellation and access
- Check your subscription page in the store to confirm the status and expiry date.
- Keep screenshots of the cancellation confirmation for records.
Helpful links
Address
Local contact address
Unit #10‑01, 1 Claymore Drive, Orchard Towers, Singapore 229594
Notes on developer address
The official developer (Algoriddim) is headquartered in Germany; local distributor addresses may be provided for regional inquiries.