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Cancel DOODLY
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Doodly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Doodly: Easy Method
What is Doodly
Overview
Doodly is a software-as-a-service tool for creating whiteboard-style animation videos using a drag-and-drop interface. It targets marketers, educators, and creators who want quick, template-driven video production.
Core functions
Key capabilities include an asset library of props, characters and templates plus simple timeline controls and export options. Doodly is sold under plans that bundle cloud features via Voomly.
How to cancel Doodly
Cancel Web subscription (Doodly / Voomly)
- Email support@doodly.com or support@voomly.com from the account email used to purchase.
- Include your account email, order number, and a brief reason for cancellation in the message.
- Await confirmation from support; cancellation stops future renewals but does not always end immediate access (see next section).
Cancel via app stores (iOS / Android)
- Apple App Store (iOS): Open Settings → Apple ID → Subscriptions and cancel the Doodly subscription there.
- Google Play Store (Android): Open Google Play → Subscriptions and cancel the Doodly subscription there.
- Doodly cannot cancel App Store or Google Play subscriptions for you; these must be managed through the platform.
What happens when you cancel
Service access after cancellation
When you cancel a web subscription, future renewals are stopped. Generally, your account remains active until the end of the paid period.
For app-store cancellations, access usually continues until the current billing period ends, according to Apple or Google rules.
Data and account information
Cancelling does not necessarily delete your account or project data automatically. If you need data removed, request explicit deletion from support in your cancellation email.
Keep copies of any important projects or exports before requesting permanent data removal.
Will I get a refund?
Web purchases (Doodly / Voomly)
Doodly provides a 30‑day money‑back guarantee for web purchases. Request a full refund via email within 30 days of purchase to be eligible.
- Email the support address with your order number and refund request within 30 days.
- After 30 days, refunds are not provided under the standard guarantee terms.
App Store and Google Play purchases
Refunds for subscriptions bought through Apple or Google must be requested through those platforms' refund processes.
Doodly cannot process refunds for purchases made via the App Store or Google Play and will direct you to the respective platform.
Doodly plans and pricing
Price summary
The following table shows approximate Singapore-dollar pricing converted from USD. Actual billed amounts may differ due to card/bank exchange fees.
Notes on estimates
Prices are estimates based on an approximate USD→SGD exchange. The official site does not list SGD amounts; use this table only as a guide.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Standard | approx. S$66.15 / S$661.50 | monthly / annual | Includes Doodly Standard + Voomly Cloud |
| Enterprise | approx. S$106.65 / S$1,066.50 | monthly / annual | Includes Doodly Enterprise + Voomly Pro |
Your consumer rights in Singapore
General protections
No Singapore-specific Doodly policy was found. For web purchases, the platform’s 30‑day money‑back guarantee applies globally.
Under Singapore law, the Consumer Protection (Fair Trading) Act offers remedies for unfair practices, but specific application depends on the case facts.
Practical steps for Singapore users
- Request refunds through Doodly support within 30 days for web purchases.
- For app-store purchases, follow Apple or Google refund procedures.
- If you cannot resolve a dispute, consider contacting CASE (Consumers Association of Singapore) for guidance.
Customer experiences
What customers like
- Many users praise Doodly for ease of use and an intuitive drag‑and‑drop interface suitable for beginners.
- Reviews commonly note an extensive library of templates, props and characters and generally good output quality.
- Some customers report helpful and responsive support interactions.
Common complaints
- Frequent comments about aggressive upsells and added costs for extras that make the base subscription feel limited.
- Reports of deceptive pricing perceptions, recurring charges, login issues, occasional glitches and limited advanced features.
- Some users describe difficulty cancelling and unwanted charges in external complaint summaries.
Documentation checklist
Essential items to include in your cancellation/refund request
- Account email used to register with Doodly or Voomly.
- Order number or transaction ID from your purchase confirmation.
- Date of purchase and payment method (card, PayPal, etc.).
- Clear statement requesting cancellation and, if applicable, a refund under the 30‑day guarantee.
Helpful attachments
- Screenshot or copy of the purchase confirmation or receipt.
- Any billing statements showing the charge if disputing an unwanted renewal.
- Records of previous support correspondence, if relevant.
Common mistakes
Assuming platform can refund everything
A common mistake is expecting Doodly to process refunds for App Store or Google Play purchases. Those refunds must go through Apple or Google.
Contacting Doodly support instead of the platform can delay resolution for in‑app purchases.
Missing required information
Failing to include the account email or order number in your cancellation email slows processing. Always include clear identifiers.
Also, not requesting a refund within the 30‑day window for web purchases may forfeit the money‑back guarantee.
Comparative recap
Channel comparison summary
The table below compares cancellation method, refund route and typical access after cancelling for each purchase channel.
How to act based on channel
Use the correct cancellation path (support email vs app store settings) to avoid delays and ensure refund eligibility when applicable.
| Channel | Cancellation method | Refund route | Access after cancel | Period |
|---|---|---|---|---|
| Web (Doodly / Voomly) | Email support@doodly.com or support@voomly.com with account email and order number | Request refund from Doodly support (30‑day money‑back guarantee) | Access typically continues until end of paid period | monthly / annual |
| Apple App Store (iOS) | Cancel via Apple ID → Subscriptions in device settings | Request refund through Apple's refund process | Access usually continues until Apple’s billing period end | monthly / annual |
| Google Play Store (Android) | Cancel via Google Play → Subscriptions | Request refund through Google Play's refund process | Access usually continues until Google Play's billing period end | monthly / annual |
After cancelling
Follow-up steps
- Save the cancellation confirmation email or ticket number from support.
- Download or export any projects you want to keep before requesting data deletion.
- Monitor your card or bank statement for any unexpected charges and dispute with your bank if necessary.
Useful link
For third‑party vendor or purchase specifics referenced in verification, see the verified vendor listing: Vendor listing (verified source).
Address
Corporate contact
Voomly LLC (Doodly corporate entity) is listed at: 3443 W. Bavaria Street, Eagle, Idaho 83616, United States.
Support contact
- Email for cancellation and support: support@doodly.com
- Alternative support address: support@voomly.com