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Draftsight

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Termination letter drafted by a specialized lawyer
Sender
Cancel Draftsight Subscription | Postclic
Draftsight
9 Tampines Grande, #06-13, Asia Green
528735 Singapore Singapore
info@cad-vision.com.sg
Cancellation of Draftsight contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Draftsight service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Draftsight
9 Tampines Grande, #06-13, Asia Green
528735 Singapore , Singapore
info@cad-vision.com.sg
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Draftsight. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Draftsight: Easy Method

What is Draftsight

Overview

DraftSight is a CAD application for 2D and 3D drafting used by engineers, designers and technical professionals. It is offered as subscription software and is distributed through web channels, resellers and mobile app stores.

How it is sold

Licences are supplied directly by Dassault Systèmes or via authorised resellers and platform stores (Apple App Store, Google Play). Terms and delivery methods can vary by channel and reseller.

How to cancel Draftsight

Web / direct / reseller purchases

  • Check the confirmation email or reseller page for the licence status and issuance date.
  • If the licence has not been issued, request cancellation within 24 hours for a full refund where applicable.
  • If no key was supplied, request cancellation within seven (7) days - refunds may be issued minus administrative costs (reseller policies vary).

App Store and Google Play purchases

  • App-store purchases must be managed via the Apple App Store or Google Play refund mechanisms.
  • Open your purchase history in the relevant store and follow that store’s refund request process; DraftSight-specific refunds are not publicly provided by the vendor for these channels.

Web-based self-service subscriptions

  • Log in to your subscription management or account overview page (for example, the subscription portal referenced by some guides).
  • Disable or cancel auto-renewal to stop future billing; cancelling does not automatically refund the current paid term.

What happens when you cancel

Access after cancellation

When you cancel a subscription, access typically remains for the duration already paid. Cancellation usually prevents future renewals but does not immediately remove access unless specified.

Licence return and data

If a licence has not yet been issued, cancelling may prevent issuance and trigger a refund. Back up any custom settings or files before cancelling to avoid accidental loss.

Will I get a refund?

Web / reseller refund rules

If cancelled within 24 hours before licence issuance a full refund may apply. If a licence key has not been supplied, a seven (7) day cancellation window may allow a refund, sometimes less administrative costs.

App stores and self-service refunds

Refunds for Apple App Store and Google Play purchases are governed by those platforms’ policies and must be requested there.

Self-service subscription cancellations typically stop future billing but do not produce a refund for the current paid term.

Additional notes on processing

Where reseller processes are published (used here as an analogue), a wrong licence can be refunded after verification within about five working days, with EFT processing potentially taking up to 30 business days. Check your reseller’s specific terms.

Draftsight plans and pricing

Where to check prices

Pricing and plan details can change. Always check the official DraftSight or authorised reseller pages for the latest plan names, features and prices.

Avoid guessing

Do not rely on unofficial price quotes. Confirm any promotional or grant-related pricing directly with the seller or authorised partner before purchase.

Your consumer rights in Singapore

Cooling-off and unsolicited sales

Singapore’s cooling-off rights generally apply to certain unsolicited or door-to-door contracts, giving a 5 working‑day right to cancel after receipt of the Consumer Information Notice.

These rights are unlikely to apply to online or digital software purchases made by choice.

Digital purchases and CPFTA

Digital software purchases are increasingly excluded from automatic refund windows unless the seller offers them explicitly.

If you believe there was misrepresentation or faulty software, you may seek recourse under the Consumer Protection (Fair Trading) Act (CPFTA) and lodge complaints with CASE or bring claims to the Small Claims Tribunals (up to S$20,000).

Where to get help

For guidance on consumer rights and recourse in Singapore, see the consumer rights overview provided by local legal-advice resources.

Customer experiences

Positive feedback

Many users praise DraftSight as a cost-effective alternative to other CAD tools, highlighting AutoCAD-like commands and stable DWG compatibility.

Performance and transition ease for AutoCAD users are commonly noted in positive reviews.

Negative feedback

Complaints frequently mention licensing and activation difficulties, slow or unresponsive support, and challenges transferring licences between machines.

Other reports include higher memory use, printing or multi-sheet layout issues and occasional crashes; these points appear regularly in negative reviews.

Documentation checklist

Required documents

  • Order number and invoice or receipt showing purchase date and amount.
  • Licence key (if supplied) or a statement that no key was received.
  • Payment method details (last 4 digits of card, bank transaction ID) for refund processing.

Helpful supporting items

  • Screenshots of order confirmation, licence status, or error messages.
  • Copies of correspondence with reseller, DraftSight support, or platform stores.
  • Preferred refund bank details or payment account for electronic transfers.

Common mistakes

Assuming app-store refunds follow vendor rules

Users often contact DraftSight support for App Store/Google Play refunds; those refunds must be handled through Apple or Google and follow their specific policies.

Not checking licence issuance before cancelling

Another common mistake is cancelling after a licence has already been issued, which can complicate refunds or transfers. Verify licence status first and keep documentation.

Missing required documentation

Failing to provide order numbers, screenshots or payment evidence delays refund processing. Prepare the documentation checklist before contacting support or the reseller.

Comparative recap

Quick comparison

Channel Status Details
Web purchase (direct / reseller) Cancel within 24 hours pre-licence for full refund; within 7 days if key not supplied (may incur admin fees) 24 hours / 7 days
App Store / Google Play Refunds handled solely by Apple or Google; vendor-specific refunds not publicly provided Subject to platform rules
Web self-service subscription Cancel auto-renewal to stop future billing; current paid term is not automatically refunded Current paid term

Notes on the table

Channel rules and processing times vary by reseller and platform. Use the table as a high-level summary and verify specifics with your purchase source.

After cancelling

Next steps

  • Retain all confirmation emails and documentation until refunds/claims are complete.
  • Monitor bank or card statements for refund credits and follow up if delayed.

Where to get more help

Cancellation and how-to guides for DraftSight subscriptions and self-service options are available from subscription-help resources.

For consumer rights and recourse in Singapore consult legal-advice resources if you believe your consumer rights have been breached.

Relevant resources:

Address

Registered office (local)

Dassault Systèmes Singapore Pte. Ltd. - Local listings show an office at:

9 Tampines Grande, #06-13, Asia Green, Singapore 528735

Reseller and support note

If you purchased via a reseller, contact that reseller’s support first for cancellations and refunds. Reseller terms may differ from direct vendor terms.

For additional reseller information referenced in this guide, see authorised partner pages or the reseller you purchased from.

FAQ

To receive a full refund for your Draftsight subscription, you must cancel within 24 hours if the license has not been issued. If no key was supplied, you can request cancellation within seven days, potentially incurring administrative fees.

If you purchased Draftsight through the App Store, you need to manage your cancellation directly through the Apple App Store or Google Play refund mechanisms. Open your purchase history in the relevant store to initiate the refund request.

When you cancel your Draftsight subscription, you will retain access for the duration already paid. Cancellation prevents future renewals but does not immediately remove access unless specified.

If you cancel your Draftsight subscription after the seven-day window, you typically will not receive a refund for the current paid term. However, check your reseller’s specific terms for any possible exceptions.

To cancel a Draftsight subscription purchased through a reseller, check your confirmation email for the license status and issuance date. You can then submit your cancellation request in writing via email or registered postal mail, ensuring you keep proof of your cancellation.