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Cancel EASEUS
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Easeus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Easeus: Easy Method
What is Easeus
Overview
EaseUS is a software company that offers tools for data recovery, system backup, and disk management for personal and business users.
The products include desktop applications and subscription services used to recover files, create backups, and manage disks across Windows, macOS, Android, and iOS devices.
Main products
Flagship products include EaseUS Data Recovery Wizard and EaseUS Todo Backup, each available as free trials, paid licenses, or subscriptions.
Purchases can be made directly from EaseUS or via third parties and app stores, which affects cancellation and refund processes.
How to cancel Easeus
Web purchases (EaseUS site / third‑party vendors)
- Check your order confirmation email to identify the vendor (Cleverbridge or 2Checkout) and locate the cancellation instructions or link in that email.
- Follow the "Cancel your subscription" link or sign in to the vendor portal referenced in your order confirmation to cancel renewals.
- If you cannot find the vendor or link, use the vendor name from the receipt to access their account portal and cancel there.
Mobile purchases (App Store / Google Play)
- App Store (iOS): Open your Apple ID subscription settings and cancel the EaseUS subscription there. EaseUS cannot cancel App Store subscriptions for you.
- Google Play (Android): Open Google Play Store > Payments & Subscriptions > Subscriptions and cancel the EaseUS subscription in your Google account. EaseUS cannot cancel Google Play subscriptions for you.
What happens when you cancel
Access and licence
Cancellation stops future automatic renewals but typically does not revoke the licence immediately.
Your licence or access usually remains valid until the end of the already‑paid billing period or subscription term.
Renewal and billing
After cancellation you should not be charged at the next renewal date. Keep receipts to confirm the cancellation effective date.
If you are charged after cancelling, document the charge and contact the vendor or payment provider with proof of cancellation.
Will I get a refund?
Direct web purchases (EaseUS store)
EaseUS advertises a 30‑day money‑back guarantee for direct purchases for technical issues not resolved by support.
- Full refunds are offered within 30 days if problems are technical and support cannot resolve them.
- Refunds for non‑technical reasons or after successful use are generally not honoured.
- Price adjustment refunds may be available within 7 days if the official list price drops.
See the official store reference for general purchase information: EaseUS Store.
App Store and Google Play purchases
- Purchases through Apple or Google must use Apple/Google refund channels; EaseUS does not process those refunds.
- Requests are reviewed under the platform’s own policies and timelines.
Easeus plans and pricing
Pricing summary
The table below lists pricing items available from third‑party sources in SGD as provided in the verified data.
Official EaseUS online store prices are quoted in USD and may vary with exchange rates.
| Plan | Price | Period | Features |
|---|---|---|---|
| EaseUS Todo Backup Home (SteamDB, discount) | S$34.00 | Lifetime | Disk imaging and backup for home users |
| EaseUS Data Recovery Wizard Pro - 1 Year (Ubuy Singapore) | SGD 185.00 | 1-Year | Data recovery for Windows PC, includes photo & video repair |
Your consumer rights in Singapore
Statutory position
Under Singapore’s Consumer Protection (Fair Trading) Act there is no automatic right to cancel or obtain refunds for digital content unless the provider’s terms state otherwise.
Digital software and licenses are not covered by a mandatory 14‑day cooling‑off period in Singapore.
Practical advice
- EaseUS appears to honour a 30‑day refund promise for technical issues on direct purchases; keep records if you claim this.
- For App Store or Google Play purchases, use Apple/Google refund mechanisms and keep correspondence.
- Always read order emails carefully, cancel proactively to avoid renewals, and document support interactions and troubleshooting attempts.
Customer experiences
Positive feedback
- Many users praise fast, responsive customer support via chat and often positive outcomes for licence or recovery issues.
- Product reviews on business platforms note reliability, ease of use, and effective support for recovery tasks.
Negative feedback
- Complaints include slow scanning speeds, limited free recovery amounts, and higher perceived pricing.
- Some users report refund denials, subscription billing confusion, or recovery failures and corrupted recovered files.
Documentation checklist
Must-have documents
- Order confirmation email (shows vendor: Cleverbridge, 2Checkout, or other).
- Receipt or proof of payment with transaction ID and date.
- Subscription/account page screenshot showing active subscription and cancellation option.
Optional supporting items
- Chat transcripts or support case numbers documenting troubleshooting steps.
- Screenshots of errors, failed recoveries, or licence activation problems.
- Bank or card statements showing charges if disputing a post‑cancellation payment.
Common mistakes
Billing and cancellation timing
Waiting until after a renewal date is a frequent mistake; cancel at least a few days before the renewal to ensure processing time.
Not checking which vendor handled the sale (Cleverbridge vs 2Checkout) can delay cancellation and refund routes.
Refund expectations
Assuming all cancellations include refunds is a common error. EaseUS’s direct refund policy is limited and conditional.
For app store purchases, requesting refunds from EaseUS instead of Apple/Google will usually fail - use the platform’s process instead.
Comparative recap
At a glance
The table below compares cancellation method, refund likelihood, and key notes for common purchase channels.
Use the table to decide where to request cancellation or a refund based on how you bought the product.
| Channel | How to cancel | Refund possibility | Notes |
|---|---|---|---|
| Web (EaseUS site via Cleverbridge or 2Checkout) | Follow cancellation link or vendor portal in your order confirmation email. | Possible for technical issues within 30 days if unresolved by support. | Cancelling stops renewals; licence valid until end of paid period. |
| App Store (iOS) | Cancel via Apple ID subscription settings in iOS. | Refunds handled only by Apple under their policies. | EaseUS cannot cancel or refund App Store purchases for you. |
| Google Play (Android) | Cancel via Google Play > Payments & Subscriptions > Subscriptions. | Refunds handled only by Google Play under their policies. | EaseUS cannot cancel or refund Google Play purchases for you. |
After cancelling
What to monitor
- Check that your subscription shows as cancelled in the vendor account and keep a screenshot.
- Monitor bank/card statements to confirm no further charges on the next renewal date.
- Retain access details and licence keys until the paid period expires.
If a refund is disputed
Document all communications with support and the vendor, and escalate with clear evidence if necessary.
For purchases via Apple or Google, use the platform’s dispute or refund process and include proof from EaseUS if relevant.
For direct purchases, reference the 30‑day technical refund policy and any support case numbers when requesting a refund.
Address
Company headquarters
Official headquarters address (provided in public company information):
12 F, Building 1, Idealism Center, No. 38 Tian Yi Street, Hi‑tech Zone, Chengdu, Sichuan Province, China, 610041.
Mailing tips
If you need to send formal correspondence, use registered or tracked mail and keep a copy of the letter and proof of postage.
Include order details, contact information, and a clear statement of the requested outcome (cancel subscription, refund, etc.).