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I hereby notify you of my decision to terminate the contract relating to the Edgewonk service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Edgewonk: Easy Method
What is Edgewonk
Edgewonk is a trading-journal software designed to help traders record trades, analyse performance, and refine strategies. It combines trade logging, custom statistics, and visual tools to uncover trading edges.
The product is sold as a subscription or license and can be purchased via mobile app stores or directly on the web.
Core purpose
Edgewonk’s core purpose is performance analysis: tracking trades, metrics, and behavior to improve decision-making.
Delivery methods
The service is delivered as a web app and mobile offering; subscriptions and billing depend on the purchase channel (App Store, Google Play, or web).
How to cancel Edgewonk
Cancellation via Apple App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name at the top, then tap Subscriptions.
- Select "Edge Hybrid (Edgewonk)" and tap Cancel Subscription.
- Note: deleting the app does not cancel the subscription.
Cancellation via Google Play Store (Android)
- Open the Google Play Store app.
- Tap your profile icon, then choose Payments & Subscriptions → Subscriptions.
- Select "Edge Hybrid" and tap Cancel Subscription to stop renewals.
Cancellation via Web Portal (Stripe via RevenueCat)
- Use the Stripe billing portal link that was emailed to you to view subscription details.
- The portal lets you update payment methods, change plans, or cancel the subscription.
- Cancelling via the portal stops future renewals but does not automatically refund past charges.
What happens when you cancel
Access after cancellation
After cancelling a subscription you typically retain access until the end of the paid period.
Access behaviour can vary by purchase channel; App Store and Google Play subscriptions usually remain active until the current billing cycle ends.
Billing and renewals
Cancelling stops automatic renewals; it does not reverse charges already processed.
For web purchases, cancelling through the Stripe billing portal prevents future billing but past invoices remain.
Will I get a refund?
Refunds for App Store (iOS)
Apple controls all refunds for purchases made through the App Store.
You must request refunds through Apple’s report-a-problem process; Edgewonk cannot approve or decline App Store refunds.
Refunds for Google Play (Android)
Google controls refunds for Google Play purchases.
Request refunds via Google Play support; Edgewonk does not handle Play Store refund approvals.
Refunds for Web purchases (Stripe via RevenueCat)
- Edgewonk handles web refund decisions for purchases made on the website.
- Refunds may be granted for duplicate purchases, charges after cancelling, or technical issues.
- No refunds for change of mind, forgetting to cancel, or unused portions of a billing period.
- Refund requests for web purchases must be made within 14 days of the charge.
Edgewonk plans and pricing
Summary of available plans
The official Edgewonk pricing page lists plans and features in USD; Singapore-dollar values are approximate conversions.
Below are the pricing entries recorded from available information.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Annual Subscription | S$ (equivalent to US$169/year) | Annual | Full access, all features, updates, 14-day money-back guarantee |
| 2-year Subscription | S$ (equivalent to US$297/2 years) | 24 months | Full access, all features, updates |
| Resale Lifetime License (Unofficial) | S$250 (approx) | Lifetime | Lifetime usage (resale listing by an individual; not official pricing) |
Your consumer rights in Singapore
Platform and payment dependence
Your rights depend on how you bought Edgewonk: App Store, Google Play, or direct web purchase.
Platform rules (Apple/Google) govern refunds and cancellations for mobile purchases; web purchases follow Edgewonk’s web policy.
Local guidance and next steps
Singapore consumer protections differ from EU laws; EU-specific 14‑day withdrawal rights do not automatically apply to Singapore residents.
If you need further help, contact your payment provider, check platform support (Apple/Google), or contact Edgewonk support through the website.
Customer experiences
Positive feedback
- Users praise Edgewonk as an effective trading journal with strong analytics and edge-finding features.
- Some Singapore and international users highlight value for money and specific features like the chartbook.
Negative feedback
- Some users report a steep learning curve and consider it expensive relative to budget options.
- Occasional comments mention usability comparisons where other products are preferred.
Documentation checklist
What to have before cancelling
- Record of the account email used to sign up and the purchase receipt or invoice.
- Identification of the purchase channel (Apple App Store, Google Play, or web).
What to collect for refund requests
- Transaction date and amount for the charge you want refunded.
- Any screenshots, emails, or error messages that support a duplicate or technical-charge claim.
Common mistakes
Assuming deleting the app cancels the subscription
Many users delete the mobile app thinking the subscription is cancelled; for App Store/Google Play this does not stop billing.
Always cancel via the store subscription settings or the web billing portal to stop renewals.
Expecting automatic refunds after cancelling
Cancelling stops future renewals but does not automatically refund past charges.
For web purchases, refunds are discretionary and must meet Edgewonk’s stated conditions and time limits.
Comparative recap
At-a-glance comparison
| Platform | How to cancel | Refund responsibility | Period |
|---|---|---|---|
| Apple App Store (iOS) | Settings → Tap your name → Subscriptions → Select Edge Hybrid → Cancel Subscription | Apple controls refunds; request via Apple’s report-a-problem | Subscription |
| Google Play Store (Android) | Google Play Store → Profile icon → Payments & Subscriptions → Subscriptions → Select Edge Hybrid → Cancel | Google controls refunds; request via Google Play support | Subscription |
| Web Portal (Stripe via RevenueCat) | Use the Stripe billing portal link emailed to you to manage or cancel the subscription | Edgewonk handles web refunds; requests must be within 14 days for consideration | Subscription / License |
After cancelling
Confirm cancellation
Always check the subscription status in the app store or the Stripe billing portal to confirm cancellation.
Keep copies of confirmation emails or screenshots for your records.
Where to get more information
For official plan details and further steps, see the Edgewonk pricing and purchase information:
Address
Company address
Quantum Trade Solutions GmbH
Berliner Strasse 300b, 63065 Offenbach am Main, Germany
Support contact suggestion
For billing or refund questions, use your original purchase channel support (Apple, Google) or contact Edgewonk via the official website.
Keep receipts and account details handy when you reach out to support.