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I hereby notify you of my decision to terminate the contract relating to the Enhancv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Enhancv: Easy Method
What is Enhancv
Overview
Enhancv is a software-as-a-service platform for building resumes, CVs and cover letters with modern, customizable templates and AI-assisted suggestions.
The service targets job seekers who want visually appealing, ATS-friendly documents and guidance through resume sections and scoring tools.
Core features
Key features include template customization, AI-powered content suggestions, ATS checks and unlimited document creation on paid plans.
Enhancv is accessible in web browsers and offers subscriptions billed monthly, quarterly or semi-annually.
How to cancel Enhancv
Canceling a web subscription (Enhancv site)
- Sign in to your Enhancv account on the website and open your Billing page.
- Find the active subscription and use the cancel option to stop future renewals.
- Confirm the cancellation when prompted; you will retain Pro access until the current billing period ends.
Canceling via mobile app stores
- If you purchased via Apple App Store (iOS), manage and cancel the subscription in your Apple ID subscriptions - cancellation cannot be done on Enhancv’s website. See guidance at Postclic: Cancel Enhancv.
- If you purchased via Google Play (Android), cancel through your Google Play account subscriptions; do not attempt cancellation on the Enhancv web interface. See guidance at Postclic: Cancel Enhancv.
What happens when you cancel
Access after cancellation
When a web subscription is canceled, future payments stop but you keep Pro access until the end of the current billing period.
After the billing period ends the account typically becomes read-only; you can view and export existing content subject to plan restrictions.
Billing and account state
Cancellation prevents automatic renewals; it does not always trigger a refund (see refund rules below).
For purchases through app stores, billing and subscription state are controlled by Apple or Google, not by Enhancv directly.
Will I get a refund?
General refund policy
- Monthly subscriptions are non-refundable once paid, even if partially used.
- Quarterly and semi-annual plans may be eligible for a pro‑rated partial refund if canceled mid-cycle; you are charged only for months used and the remainder is refunded.
- Discounts applied via promo codes or affiliate credits are not refundable.
Exceptions and third-party purchases
Enhancv support may grant refunds case-by-case for technical failures or service interruptions; such requests go through their support channels.
If the purchase was made through Apple or Google, refund eligibility and processing follow those platforms’ policies rather than Enhancv’s. For official refund guidance, see the Enhancv help article: Enhancv Help Center: How can I get a refund?
Enhancv plans and pricing
Price list (Singapore estimates)
The table below lists the commonly reported Singapore-dollar equivalents derived from third-party conversions. Official Singapore-specific pricing may vary on Enhancv’s site.
Table of plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro Monthly | S$25.20/mo | Monthly | Unlimited resumes & cover letters, Pro sections, no branding, ATS check, AI suggestions |
| Pro Monthly (higher reported) | S$31.50/mo | Monthly | Same as above (alternative third-party report) |
| Pro Quarterly | S$18.90/mo (billed quarterly) | Quarterly | Same as Monthly plan, billed every 3 months |
| Pro Semi-Annual | S$13.85/mo (billed every 6 months) | Semi-Annual | Same as Monthly plan, billed every 6 months |
Your consumer rights in Singapore
Basic protections
As a Singapore consumer you have the right to services provided with reasonable care and skill. If Enhancv fails to deliver contracted services, you can request remedies from the provider.
Refund or remediation claims should be made promptly and with supporting evidence such as receipts and screenshots.
Practical steps and escalation
If you cannot resolve a refund or technical dispute with Enhancv, consider contacting your payment provider (bank or card issuer) for charge dispute options.
For persistent unresolved issues, you can seek guidance from local consumer protection resources or legal advice; keep correspondence and transaction records for any escalation.
Customer experiences
Positive feedback
Many users praise Enhancv’s easy-to-use interface, modern templates and AI-powered resume and cover letter generation.
Several reviews note helpful customer service interactions and that the product assisted users in securing interviews. See user reviews: Trustpilot: Enhancv reviews.
Common criticisms
Frequent complaints include issues with pricing transparency and perceptions that free trials are limited by watermarks or download restrictions.
Other reported problems are formatting glitches, limited export formats and variable ATS parsing effectiveness; see independent commentary at PitchMeAI: Enhancv review.
Documentation checklist
What to gather before you cancel
- Account email and username used for the Enhancv subscription.
- Order confirmation, invoice or payment receipt showing plan and transaction date.
- Payment method details and last 4 digits of the card used (if needed for bank disputes).
Evidence for refund or support requests
- Screenshots of billing/subscription pages showing active status and renewal dates.
- Error messages, export failures or timestamps documenting technical faults.
- Copies of communication with Enhancv support and responses received.
Common mistakes
Canceling in the wrong place
A frequent mistake is attempting to cancel an app-store subscription via the Enhancv web Billing page. If you bought through Apple or Google, you must cancel in their subscription settings.
Attempting the wrong cancellation route can lead to the subscription continuing to renew on the app store.
Expecting automatic refunds
Another common error is assuming cancellation triggers a refund. Monthly plans are generally non-refundable after any use; pro-rated refunds apply only to qualifying quarterly or semi-annual plans.
Always verify the specific plan terms before canceling to set correct expectations.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund differences by purchase channel to help you choose the correct route.
At-a-glance table
| Feature | Web (Enhancv site) | App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Cancel on Billing page in your Enhancv account (web). | Cancel via Apple ID Subscriptions in iOS settings. | Cancel via Google Play Subscriptions in Play Store account. |
| Refund policy | Monthly: non-refundable after use. Quarterly/semi-annual: possible pro-rated refund. | Refunds subject to Apple policies; contact Apple for requests. | Refunds subject to Google Play policies; contact Google for requests. |
| Access after cancel | Pro access until the paid period ends, then read-only. | Access controlled by Apple; typically remains until the period ends. | Access controlled by Google Play; typically remains until the period ends. |
After cancelling
Immediate steps
Verify the subscription status on the platform where you purchased it and save confirmation of the cancellation for your records.
Export or download any final copies of your resume or cover letter while you still have Pro access, if needed.
Helpful links and support
For official refund guidance and support options, consult Enhancv’s help article: Enhancv Help Center: How can I get a refund?
For guidance on canceling subscriptions purchased through app stores, see: Postclic: Cancel Enhancv
Address
Company headquarters
Enhancv headquarters (corporate): 9A Sinanishko Ezero Str., 1680 Sofia, Bulgaria.
Use this address for postal correspondence or formal notices when required.
Support and contact note
For billing, refunds or account issues use the Enhancv Help Center and the methods outlined in their support articles before sending postal correspondence.
Keep copies of all communications and transaction records if you plan to escalate a dispute.