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I hereby notify you of my decision to terminate the contract relating to the Filmigo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Filmigo: Easy Method
What is Filmigo
Overview
Filmigo is a mobile video editor and photo editor app that offers in-app subscriptions for VIP or Pro features. It is operated by Videoshow PTE. LTD., a Singapore-based company.
Key features
Filmigo provides templates, effects, music, and text tools designed for quick edits on phones and tablets.
Subscriptions unlock premium assets and remove in-app limitations such as watermarks or export restrictions.
How to cancel Filmigo
Cancel on App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your Apple ID name, then tap Subscriptions.
- Select Filmigo and tap Cancel Subscription.
- Cancel at least 24 hours before the period ends to avoid renewal.
Cancel on Google Play (Android)
- Open the Google Play app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions.
- Select Filmigo, then tap Cancel Subscription and follow the prompts.
- Keep your Google account receipt or transaction ID for reference.
Cancel via Web or in-app direct purchase
- Manage or cancel subscriptions in the Filmigo app account settings or on Filmigo’s website when available.
- If you cannot cancel yourself, contact Filmigo support (Videoshow PTE. LTD.) for help.
- Note: direct purchases must be cancelled through Filmigo’s system, not through App Store/Play.
What happens when you cancel
Access after cancellation
Cancelling stops automatic renewal but does not immediately remove paid access in most cases.
You typically retain VIP or Pro access until the end of the paid billing period for that subscription.
Renewals and billing
After cancellation the subscription will not renew at the next cycle and no further charges should occur from that subscription.
For platform purchases, Apple or Google handles billing and receipts; keep those for reference.
Data and projects
Your projects, drafts, and local files remain on your device unless you delete them or the app removes them in an update.
Back up important drafts and exported videos before cancelling or updating the app.
Will I get a refund?
Purchases via App Store or Google Play
Refunds for purchases made through Apple or Google are subject to each platform’s refund process and decision.
Filmigo’s publicly available terms do not guarantee refunds or a statutory 14‑day cooling‑off period for these platform purchases.
Direct purchases from Filmigo (in-app or website)
- Filmigo’s public terms do not state an explicit 14‑day right of withdrawal or guaranteed refund for direct purchases.
- Refund requests for direct purchases are discretionary and must be made via Filmigo support.
- Keep receipts, transaction IDs, and screenshots to support any refund request.
Practical exceptions
If you were charged in error (for example, after cancelling a free trial) collect evidence and contact the relevant platform or Filmigo support promptly.
Platform disputes (Apple/Google) often resolve faster when started through their help/refund pages.
Filmigo plans and pricing
Pricing summary
The table below lists Filmigo pricing tiers observed on the App Store (Singapore). Prices and tiers may vary by promotion or region.
Notes about prices
Multiple tiers exist for similar periods, likely due to promotions or package differences.
App Store listings were the primary source for SGD pricing; Filmigo does not publish a consolidated official SGD price list.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Flimigo Pro Monthly (App Store - low tier) | S$8.98 | Monthly | Pro features (lowest-price monthly tier) |
| Flimigo Pro Monthly (App Store - higher tier) | S$11.48 | Monthly | Pro features (alternative price, possibly regional or promotional) |
| Monthly with free trial | S$11.98 | Monthly | Monthly subscription, includes free trial |
| VIP Privilege Yearly (lower price) | S$39.98 | Annual | Yearly VIP full access at lower price tier |
| VIP Privilege Yearly (higher price) | S$65.98 | Annual | Yearly VIP full access at higher price tier |
| Filmigo VIP (1 week) | S$4.48 | Weekly | 1‑week VIP access |
| Filmigo weekly VIP (lower price) | S$2.98 | Weekly | Weekly VIP access at discounted rate |
| Filmigo VIP Privilege (1 Year - alt) | S$67.98 | Annual | Alternate yearly VIP price (possibly higher‑premium package) |
Your consumer rights in Singapore
Statutory summary
Filmigo’s publicly available Terms of Use do not state a statutory 14‑day cooling‑off or guaranteed refund for digital services in Singapore.
Any refund or cancellation entitlement for direct purchases depends on Filmigo’s policies and Singapore law, but none are publicly guaranteed by Filmigo.
Platform protections
- Purchases via the App Store or Google Play are also subject to Apple’s or Google’s consumer and refund policies.
- For platform purchases, contact Apple Support or Google Play Help to request refunds or dispute charges.
Practical tips
Document charges, keep receipts, and raise disputes quickly through the channel used to make the purchase.
For direct disputes or formal requests you can contact Filmigo’s operator in Singapore (address below) as part of your evidence and complaint process.
Customer experiences
Positive feedback
Users commonly describe Filmigo as fun and easy to use with an intuitive interface and many editing tools.
Some reviewers note it is quick for editing videos and photos and offers useful templates and effects.
Negative feedback
- Reports of being charged despite cancelling during a free trial or being charged immediately instead of receiving a trial.
- Complaints include app crashes, lost or damaged drafts, missing fonts/music after updates, export failures, price changes, and slow or unhelpful customer support.
- Some review aggregations show a high proportion of negative user experiences and safety/legitimacy concerns.
Takeaway
Many users enjoy the app features, but issues with billing, updates, and support are recurring themes to watch for.
Always keep evidence of subscriptions, trial activation, cancellation steps, and receipts.
Documentation checklist
What to keep
- Subscription receipts or transaction IDs from Apple/Google or Filmigo.
- Screenshots of subscription status, cancellation confirmation, and trial offers.
- Exported video copies or backups of important drafts.
What to prepare before contacting support
- Date and time of purchase or renewal and method of payment.
- Device type (iOS/Android), app version, and a brief description of the issue.
- Any relevant screenshots and the subscription receipt or order number.
Common mistakes
Cancelling the wrong account
Users often cancel a subscription on a different Apple or Google account than the one used to purchase Filmigo.
Verify the account email and App Store / Google Play account before cancelling to avoid confusion.
Missing the cancellation window
Waiting until the day of renewal can result in being charged; some App Store rules recommend cancelling at least 24 hours before period end.
Free trial conversions can be missed if you do not cancel before the trial ends; always check the trial end date in your subscription details.
Assuming immediate removal of access
Cancelled subscriptions often remain active until the paid period expires; users sometimes mistakenly think access stops immediately.
Keep using the app until the billing period ends and confirm the subscription status in your account settings.
Comparative recap
Quick summary
The table below compares cancellation routes, refund routes and access after cancelling for App Store, Google Play and direct Filmigo purchases.
Recommendation
For platform purchases use Apple/Google refund processes first. For direct purchases contact Filmigo support and keep documentation.
| Platform | How to cancel | Refund route | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Settings → Apple ID → Subscriptions → Filmigo → Cancel | Request via Apple Support / App Store refund process | Keep VIP until billing period ends (if already paid) |
| Google Play (Android) | Google Play app → Profile → Payments & subscriptions → Subscriptions → Filmigo → Cancel | Request via Google Play Help refund process | Keep VIP until billing period ends (if already paid) |
| Web / in-app direct purchase | Manage in Filmigo app account settings or contact Filmigo support | No guaranteed refund; requests handled by Filmigo support (discretionary) | Typically keep access until the end of the paid period, per Filmigo system |
After cancelling
Follow-up actions
- Verify subscription status in your Apple/Google account or Filmigo account settings.
- Save a copy of any confirmation screen or email that shows cancellation.
- Back up important projects and exported files before the subscription expiry.
Helpful links
Filmigo App Store listing (Singapore): Filmigo on the App Store (SG)
Paywall and pricing reference: Filmigo paywall library (pricing reference)
Address
Company address
Videoshow PTE. LTD.
6 Raffles Quay, #14-06, Singapore 048580
How to contact
Use the Filmigo app account settings or in-app support to submit cancellation or refund requests.
For formal correspondence, you may use the company address above. Keep documentation of any communications for disputes.