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Cancel FLEXCLIP
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I hereby notify you of my decision to terminate the contract relating to the Flexclip service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Flexclip: Easy Method
What is Flexclip
Overview
FlexClip is a web-based video creation tool that provides templates, stock media, and simple drag-and-drop editing to produce short professional videos quickly.
Primary use cases
It is commonly used for marketing clips, social posts, and quick edits using AI-assisted features like text-to-video and templating.
How to cancel Flexclip
Cancel via the web (direct subscription)
- Sign in at your FlexClip account on flexclip.com.
- Go to Account or Billing settings, locate the active subscription, and select Cancel or Turn off auto‑renewal.
- Ensure cancellation is completed at least 48 hours before the renewal date to avoid being charged for the next term.
Cancel via mobile app purchases (iOS / Android)
- If you subscribed through Apple (App Store), cancel using Apple's subscription management in your Apple ID settings; FlexClip cannot cancel App Store subscriptions for you.
- If you subscribed through Google Play, cancel using Google Play's subscription management in your Google account; FlexClip cannot cancel Google Play subscriptions for you.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, paid features generally remain available until the current paid period ends.
Account and content
After the paid term ends your account will revert to the Free plan limits. Your projects and uploads remain in your account but are subject to the Free tier restrictions.
Will I get a refund?
Web (direct) refund policy
FlexClip offers a 7‑day money‑back policy on the first order within the subscription period. Refunds outside this first‑order 7‑day window or for renewals are typically not allowed.
App Store and Google Play refunds
- For App Store (iOS) purchases, refund requests must be made directly to Apple under Apple’s policies; FlexClip cannot issue App Store refunds.
- For Google Play purchases, request a refund via Google Play within the specified window (e.g., 48 hours). FlexClip may assist if you provide order details, but Google controls refunds.
Flexclip plans and pricing
Price table - offerings
The table below shows FlexClip plans and approximate Singapore dollar equivalents based on verified pricing data and an estimated conversion rate.
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | S$0.00 | Monthly | 720p export with watermark, up to 10 min video, 12 projects, limited AI credits |
| Plus (annual) | ≈S$16.19 (monthly equivalent) | Annual | 1080p export, no watermark, unlimited projects & length, 5 stock videos/audio, 30GB cloud storage, 100GB export storage, 3,600 AI credits/year |
| Business (annual) | ≈S$26.99 (monthly equivalent) | Annual | Everything in Plus plus unlimited stock media, 100GB cloud storage, 1TB export storage, 9,600 AI credits/year, team collaboration, brand kit, priority support |
| Team Plan (monthly) | ≈S$94.49 | Monthly | 3 seats, team collaboration (USD pricing converted) |
| AI Credits Pack | ≈S$13.49 | One-time | 300 AI credits for photo/video/audio/text generation |
Your consumer rights in Singapore
General statutory position
Singapore’s consumer protection framework (including the Fair Trading Act) offers remedies for unfair trade practices and can cover digital services in some situations.
How this applies to FlexClip subscriptions
- FlexClip’s stated 7‑day first‑order refund policy (for web purchases) gives a clear, specific remedy beyond generic statutory guidance.
- Digital services consumed immediately may not always be subject to a cooling‑off right; FlexClip’s own policy is the primary practical remedy for direct web purchases.
- For in‑app purchases (Apple/Google), refunds are governed by the respective stores’ policies rather than Singapore statutory law.
Customer experiences
Positive feedback
- Users commonly praise FlexClip’s intuitive interface, speed, extensive templates, and AI tools for rapid video creation.
- Reviewers note it is well suited to social and marketing videos without steep learning curves.
Negative feedback
- Some customers report difficulties obtaining refunds after renewals or being billed despite attempted cancellations on the web.
- Other complaints include performance issues, export limitations on lower tiers, and watermarks on free exports.
Documentation checklist
Before contacting support
- Account email and username used with FlexClip.
- Order or invoice number for the subscription (if available).
- Date of charge/renewal and screenshots of billing (bank or card statement).
When requesting refunds or assistance
- Proof of cancellation attempt (screenshots showing cancelled status or confirmation).
- Details of the platform used to subscribe (Web, App Store, or Google Play).
- Clear statement of desired outcome (refund, credit, or cancellation confirmation).
Common mistakes
Missing the cancellation window
A common mistake is cancelling too close to the renewal date. For web subscriptions, cancellations should be completed at least 48 hours before renewal to avoid being charged.
Attempting to cancel App Store/Google Play via FlexClip
Users sometimes contact FlexClip expecting the company to cancel App Store or Google Play subscriptions. These must be cancelled in the respective store account; FlexClip cannot directly stop those renewals.
Comparative recap
At-a-glance comparison
The table below summarizes cancellation and refund control by purchase channel to help you choose the correct process.
| Channel | Period | Cancellation managed by | Refund controlled by | Key note |
|---|---|---|---|---|
| Web (flexclip.com) | Varies | FlexClip account / Billing settings | FlexClip (7‑day first‑order refund policy) | Cancel ≥48 hours before renewal to avoid next charge. |
| App Store (iOS) | Varies | Apple (App Store subscription settings) | Apple (request via Apple) | FlexClip cannot process App Store refunds; request via Apple. |
| Google Play (Android) | Varies | Google Play subscription settings | Google Play (requests via Google) | Request refunds via Google Play; FlexClip can assist if you supply order data but Google controls outcome. |
After cancelling
Confirm cancellation
- Check your FlexClip account billing page for cancellation status or confirmation message.
- Keep screenshots or confirmation emails as proof of cancellation.
Where to get official policy details and support
For official terms and refund details refer to FlexClip’s published terms and policies.
Official terms: FlexClip Terms of Use
Address
Registered address information
No public Singapore street address for FlexClip was located in available resources. FlexClip’s official site and terms are the primary contact points for billing and policy queries.
How to contact from Singapore
- Use your FlexClip account support or the contact options shown on the official site and in terms.
- When dealing with App Store or Google Play purchases, use Apple or Google support channels for refunds and subscription management.