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Flink

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Flink Cancel Job | Postclic
Flink
Brunnenstraße 19-21
10119 Berlin Germany
contact@goflink.com
Cancellation of Flink contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Flink service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Flink
Brunnenstraße 19-21
10119 Berlin , Germany
contact@goflink.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Flink. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Flink: Easy Method

What is Flink

Service overview

Flink is a grocery delivery service and related mobile app offering fast deliveries and subscription options in some markets.

The brand operates via app-store purchases and direct web orders; its published terms are available from the developer’s site.

How Flink is offered

On mobile devices the app is distributed through Apple App Store and Google Play; purchases there are subject to each platform’s rules.

Direct website orders are governed by the web terms that Flink publishes for customers who order through its site.

How to cancel Flink

Cancelling via Apple App Store (iOS)

  • Open your Apple ID subscriptions on your iPhone/iPad or visit Apple’s subscriptions management.
  • Find the Flink subscription and choose Cancel Subscription; follow Apple’s checkout prompts.
  • See Flink’s reference to Apple-managed subscriptions in their terms: Flink terms.

Cancelling via Google Play (Android) and web orders

  • Google Play: Go to Google Play → Payments & subscriptions → Subscriptions, select Flink and cancel.
  • Web/direct orders: If you bought via the website, follow the site’s cancellation or withdrawal steps and contact customer support as required.
  • Flink refers customers to platform procedures for app-store cancellations: Flink terms.

What happens when you cancel

Access and service

Cancelling a subscription through Apple or Google usually stops future renewals but may leave access until the current paid period ends, per platform rules.

For web orders, cancellation effects depend on order status (e.g., whether the order has been packed or dispatched).

Data and account

Cancelling a subscription does not necessarily delete your Flink account or remove stored data; consult Flink’s privacy and terms for data-handling details.

If you need data removal, contact Flink support as specified in their published terms and help channels.

Will I get a refund?

App Store and Google Play purchases

Refunds for purchases made through Apple or Google are governed by Apple’s and Google’s platform refund policies.

Flink does not control or override refunds issued by the app stores; follow the store refund request process and guidance in Flink’s terms: Flink terms.

Web orders and exceptions

Flink’s web terms reference the EU consumer right of withdrawal (14 days) for non-business customers buying goods on the site.

Under those terms, Flink must reimburse payments including standard delivery costs within 14 days after notification of withdrawal once goods are returned: Web terms.

Flink plans and pricing

Where to check pricing

Pricing, delivery fees and subscription costs vary by market and are not published in detail on the app store listing or corporate terms reviewed.

Check the in-app pricing or the official web terms for the specific market before subscribing or ordering.

Current public availability

The app is free to download on the App Store, but detailed pricing (delivery fees, subscriptions) for Singapore was not publicly available in the referenced sources.

For precise fees open the app while in Singapore or contact Flink directly via the channels listed in their terms.

Your consumer rights in Singapore

Local-law note

Flink’s published web terms reference EU withdrawal rights; those rules do not automatically apply in Singapore unless stated in your contract.

Singapore consumer protections differ from EU law. Do not assume EU rights apply to purchases made in Singapore without confirmation from Flink.

Practical steps for Singapore customers

If you have a dispute about quality, delivery or refunds, collect order evidence (receipts, photos, timestamps) and contact Flink support promptly.

If you cannot resolve the issue with Flink, consider contacting local consumer-advice organisations or payment providers for dispute or chargeback assistance.

Customer experiences

Summary of positive feedback

Public review sites show few positive reviews for the goflink.com domain in the referenced dataset.

No strong pattern of positive experiences was available in the verified sources used for this guide.

Common negative reports

Verified reviews report frequent complaints about delayed deliveries, inability to cancel orders before packing, and app bugs that affect order control.

Other complaints include spoiled or missing items on delivery and issues with unsolicited conversion from free trials to paid subscriptions: Trustpilot summary.

Documentation checklist

What to collect before you cancel

  • Order confirmation (email or in-app receipt) with order number and timestamps.
  • Proof of payment (credit card or platform transaction record).
  • Delivery evidence if relevant (photos of delivered goods, delivery timestamps).

What to send with your cancellation or refund request

  • Clear statement of cancellation/withdrawal and the order number.
  • Copies of receipts, screenshots of the app order page, and any correspondence with support.
  • For returns, retain shipment tracking and return confirmation until refund is processed.

Common mistakes

Assuming app-store rules match web rules

Customers often assume cancelling via the website will also cancel an App Store or Google Play subscription - they are managed separately.

Always cancel in the same place where you subscribed (Apple/Google or web) to avoid ongoing charges.

Missing time limits and evidence

Another common mistake is waiting too long to request refunds or failing to keep photos/receipts of damaged or missing items.

For web orders with potential withdrawal rights, notification and timely return of goods are required to secure a full refund under the referenced web terms.

Comparative recap

Channel How to cancel Refund rules Notes / Sources
App Store (iOS) Cancel via Apple ID subscriptions in your device settings. Refunds follow Apple’s policies; Flink cannot override platform refunds. Flink termsApp Store
Google Play (Android) Cancel via Google Play → Payments & subscriptions → Subscriptions. Refunds follow Google’s policies; Flink does not control refunds. Flink terms
Web / Direct orders Contact Flink via web support and follow withdrawal/return instructions in the site terms. For non-business customers Flink’s web terms reference a 14‑day withdrawal right and refund within 14 days after notification once goods are returned. Web terms

After cancelling

What to monitor

Check your payment method for any further charges and retain confirmation of cancellation from Apple/Google or Flink support.

If a refund is due, monitor the payment account for processing updates and retain all correspondence until the refund posts.

Helpful links and contacts

Flink terms and subscription reference: https://flink-studio.com/termsofuse.html.

Web order terms (returns and withdrawal): https://www.goflink.com/en/agb.

Public customer reviews and experiences: https://www.trustpilot.com/review/www.goflink.com.

App Store listing for the Singapore app page: https://apps.apple.com/sg/app/flink-groceries-in-minutes/id1531321108.

Address

Company location (public record)

The known Berlin address associated with the Flink company is Brunnenstraße 19‑21, 10119 Berlin, Germany.

This address refers to the commercial company and should not be confused with the Apache Flink open-source project.

Singapore presence

No verified Singapore office or address was found in the referenced sources for Flink at the time of this guide.

If you need a local contact, check the app or your order confirmation for region-specific support channels.

FAQ

To cancel your Flink subscription via the Apple App Store, open your Apple ID subscriptions on your device, find Flink, and select Cancel Subscription. Ensure to follow the prompts provided by Apple. You can also send a written cancellation request via registered mail to the address shown on your bill.

If you purchased Flink through Google Play, go to Google Play, navigate to Payments & subscriptions, select Subscriptions, find Flink, and choose to cancel. For written cancellations, you can use registered mail to the address on your contract.

When you cancel your Flink subscription, you typically retain access until the end of your current billing period, according to platform rules. If you need to confirm specific details, check your account settings or contact Flink support.

Refunds for Flink subscriptions purchased through the App Store are subject to Apple's refund policies, which Flink cannot override. To request a refund, follow the process outlined by Apple. If you need to send a written request, use registered mail to the address on your bill.

For web orders, Flink's terms state that non-business customers have a 14-day withdrawal right, and refunds will be processed within 14 days after notification of withdrawal once goods are returned. For written cancellation, you can also use registered mail to the address on your contract.