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Framer

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Termination letter drafted by a specialized lawyer
Sender
Framer Cancel Plan | Postclic
Framer
Rozengracht 207B
Amsterdam Netherlands
support@framer.com
Cancellation of Framer contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Framer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Framer
Rozengracht 207B
Amsterdam , Netherlands
support@framer.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Framer. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Framer: Easy Method

What is Framer

Overview

Framer is a subscription-based design and prototyping tool for building responsive websites and interactive prototypes using a visual editor and code. It combines visual design, components, and hosting to let designers publish live sites.

Who uses it

Designers and teams use Framer for rapid prototyping, website creation, and collaborative design work. It is offered globally, including customers in Singapore.

How to cancel Framer

Cancel via the web (recommended)

  • Sign in to your Framer workspace on the web.
  • Go to Workspace Settings → Plans tab → Cancel Plan.
  • Confirm cancellation to stop future renewals; access remains until the end of the current billing cycle.
  • See the official instructions: Framer - Cancel your plan.

Cancel via mobile app platforms

  • If you subscribed through Apple App Store or Google Play, manage and cancel directly through those platforms.
  • Framer’s web help covers web subscriptions; App Store / Google Play cancellations must follow Apple/Google procedures.
  • Contact the respective store’s support if you need help with an app-platform cancellation.

What happens when you cancel

Access and billing

Cancelling a Framer site or editor plan via the web stops future renewals but preserves access until the end of the current billing cycle. The plan is not removed immediately upon cancellation.

This behavior applies globally, including Singapore.

Data and content

Your projects, published sites, and account data remain accessible while your subscription is active through the paid period.

After service access ends, content availability follows Framer’s standard account and hosting terms; consider exporting backups before expiry.

Will I get a refund?

Framer refund policy (general)

Framer offers refunds only if you cancel within 7 days of the initial purchase; this applies globally, including Singapore.

After the initial 7-day window, Framer does not provide prorated refunds for unused subscription time.

Exceptions and marketplace purchases

  • Residents of the EU and Turkey have an extended 14-day legal right to refunds; this does not apply to Singapore consumers.
  • Marketplace purchases (templates, items sold by third-party creators) are handled by the creators; Framer does not process those refunds.
  • More details: Framer - Refund policy and Framer - How refunds work on the Marketplace.

Framer plans and pricing

Where to check official pricing

Framer’s official pricing is posted on Framer’s website and may change; always check Framer’s site for the most current information.

Do not rely on third-party summaries for live prices; view the official pages when preparing to buy or cancel.

Currency and local taxes

Framer lists prices in USD; any SGD totals at checkout will depend on exchange rates and applicable taxes at purchase time.

If you need exact SGD pricing, confirm during the checkout flow or with your card issuer.

Your consumer rights in Singapore

Cooling-off and direct-sales rules

Singapore law provides a narrow cooling-off right (5 working days) for unsolicited direct-sales contracts under the Consumer Protection (Fair Trading) Act (CPFTA).

This cooling-off right does not generally apply to digital subscription services bought online, such as Framer subscriptions.

Remedies and complaints

  • Framer’s 7-day refund window is more generous than Singapore’s statutory requirements for digital subscriptions.
  • If you believe you experienced unfair practices, you can seek help from consumer bodies or pursue disputes through local channels.
  • See general guidance: Consumer rights and recourse in Singapore.

Customer experiences

Positive feedback

Many users praise Framer for ease of use, strong prototyping features, and flexibility once they adapt to the interface.

Designers often cite fast iteration and good visual results as benefits.

Common complaints

Reported negatives include concerns about pricing, occasional friction with support response times, and feature or plan limitations.

Some users specifically note differences in expectations versus actual billing and platform limitations for certain features.

Documentation checklist

Before you cancel

  • Gather account email and workspace details used to subscribe.
  • Note the subscription start date and billing cycle to determine end-of-access date.
  • Export or backup any projects, assets, or site content you need after cancellation.

Useful links and records

Common mistakes

Assuming immediate access loss

Some users expect service to stop immediately after cancellation. In fact, web cancellations stop future renewals but preserve access until the billing period ends.

Always check your billing cycle so you know when access will actually end.

Missing app-store subscriptions

Another frequent error is trying to cancel an App Store or Google Play subscription through Framer’s web settings.

If your subscription was purchased via Apple or Google, you must cancel through those stores; web cancellation does not affect store subscriptions.

Comparative recap

Quick comparison

Key takeaways

Feature (Period) Notes
Web subscription cancellation Immediate effect on renewals Stops future billing; access remains until current billing cycle ends.
App Store / Google Play subscription Store-managed Must cancel through Apple or Google; web cancellation won't stop store renewals.
Refund window 7 days Global 7-day refund window from initial purchase; EU/Turkey have 14-day legal rights.
Marketplace purchases Seller terms Third-party creators handle refunds; contact the creator per their terms.

After cancelling

Next steps

Export any projects or site content you want to keep before your paid access expires.

Confirm the date when your access will end based on your billing cycle.

Support and escalation

Address

Framer headquarters

Framer’s headquarters (publicly listed) is at Rozengracht 207B, Amsterdam, Netherlands.

Local options

No Singapore office is publicly listed for Framer; local consumer advice and dispute options in Singapore are available through the standard consumer channels.

FAQ

To cancel your Framer plan via the web, sign in to your workspace, go to Workspace Settings, select the Plans tab, and click Cancel Plan. Confirm your cancellation to stop future renewals, but you will retain access until the end of the current billing cycle.

If you subscribed through the Apple App Store or Google Play, you must manage and cancel your subscription directly through those platforms. Refer to the respective store's support for assistance.

After cancellation, your projects and account data will remain accessible until the end of the current billing cycle. However, consider exporting backups before your access expires to avoid losing any important content.

Framer offers a refund only if you cancel within 7 days of your initial purchase. After this period, no prorated refunds are provided for unused subscription time. Residents of the EU and Turkey have a 14-day refund right.

Yes, refunds for marketplace purchases are handled by the individual creators, not Framer. You should contact the seller directly to inquire about their specific refund policies.