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Cancel FUSION 360
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I hereby notify you of my decision to terminate the contract relating to the Fusion 360 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fusion 360: Easy Method
What is Fusion 360
Overview
Fusion 360 is a cloud-based CAD, CAM and CAE platform used for product design, simulation and manufacturing workflows.
It combines 3D modelling, machining, simulation and collaboration tools in a single subscription-based product.
Primary uses
Common uses include mechanical design, furniture modelling, CAM toolpath generation and client previews.
The cloud storage and collaboration features help teams share files and avoid lost local copies.
How to cancel Fusion 360
Web (direct via Autodesk)
- Contact Autodesk Support to request cancellation - Autodesk handles direct web subscriptions.
- Mention your account email, subscription type and order or invoice number (if available).
- Ask the agent to confirm the cancellation date and any applicable refund eligibility.
Web (Digital River via Autodesk APAC store)
- If you bought via the Autodesk APAC store (Digital River), use Digital River's return‑my‑order process to request cancellation/return.
- Provide the Digital River order number, your account email and reason for return when prompted.
- Follow any email instructions from Digital River to complete the return process.
App Store / Google Play
- If you subscribed through Apple App Store or Google Play, cancel within the respective store app or account settings.
- Use the store’s subscription management flow (Apple or Google) to stop renewals and request refunds if the store permits.
- Contact the store’s support for disputes or refund requests; Autodesk’s direct support cannot cancel store-managed subscriptions.
What happens when you cancel
Access and renewal
When you cancel, your subscription will stop auto‑renewing at the end of the current paid period unless the agent specifies immediate termination.
Access to paid features typically remains until the paid term expires, unless cancellation is processed immediately by the vendor.
Data and project files
Your cloud files remain in your account but access to some cloud services or collaboration features may be restricted after expiry.
Export any critical models, CAM setups or archives before the subscription ends to avoid workflow disruption.
Reactivation
You can usually resubscribe or reactivate the same account later, but plan availability and pricing may change.
Reactivating may restore access to cloud-stored projects, subject to the vendor's account policies.
Will I get a refund?
Autodesk (web direct) refund policy
Autodesk offers a full refund if you cancel within the Return Period: 15 days for monthly subscriptions and 30 days for annual (1‑year) or longer subscriptions.
Contact Autodesk Support promptly and ask them to confirm the refund timeline for your specific order.
Digital River (APAC store) refund policy
For purchases handled by Digital River in the APAC store, initiate a return via the Digital River process within 15 days for monthly, or within 30 days for maintenance/quarterly/annual/multi‑year subscriptions to seek a refund.
Follow Digital River's return instructions and provide the required order information to process refunds.
Statutory and exception rules
- Singapore consumer protection does not automatically grant a 14‑day cooling-off for digital subscriptions unless explicitly promised.
- If software is defective or significantly not as described, you may seek redress under Singapore consumer protection laws, but outcomes depend on the case.
- Store-managed purchases (App Store / Google Play) follow the respective store refund policies, not Autodesk’s refund terms.
Fusion 360 plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| 1‑year subscription (standard Autodesk Fusion) | S$981.00*/year | annual | Full access to cloud‑based CAD, CAM, CAE, PCB, data management and collaboration tools |
| 1‑year subscription (Fusion for Manufacturing) | S$684.00*/year | annual | Advanced CAD + CAM toolset tailored for manufacturing (billed at approx S$57/month × 12) |
| 1‑year subscription (Fusion for Design) | S$2,196.00*/year | annual | Advanced design, simulation, generative design, lifecycle management tools (billed at approx S$183/month × 12) |
| Monthly subscription (standard Autodesk Fusion) | S$81.75/month | monthly | Full access to Autodesk Fusion, all features included |
Notes on pricing
Prices include GST as listed on the Autodesk Singapore store at the time of listing.
‘Fusion’ refers to the commercial version of Fusion (formerly Fusion 360); per‑month figures for some plans are derived from advertised monthly billing.
Your consumer rights in Singapore
General rule for digital goods
Singapore’s consumer protection framework generally does not provide an automatic cooling‑off period for digital subscriptions unless specifically stated by the seller.
Autodesk’s published return periods (15 or 30 days) are contractual terms offered by the vendor, not statutory entitlements.
Defective or misrepresented products
If the software is defective or materially not as described, consumers may seek remedies under Singapore’s Consumer Protection (Fair Trading) Act.
Outcomes depend on evidence, the nature of the defect and the vendor’s response; keep logs, screenshots and correspondence to support any claim.
Customer experiences
Positive feedback
Users praise Fusion 360 for its broad feature set covering sketch‑to‑manufacture workflows and integrated cloud storage that reduces lost files.
Regionally, reviewers find the UI approachable for many tasks, with useful timeline editing and versatile tooling for furniture and product modelling.
Negative feedback
Common complaints include performance issues - slow rendering, lag and crashes with complex models - and a dependency on good internet speed for cloud features.
Other recurring concerns mention buggy behaviour, occasional unintuitive UI elements, data management frustrations and support response problems.
Documentation checklist
Required items to prepare
- Account email address used for the subscription.
- Order number or invoice number from Autodesk or Digital River.
- Date of purchase and subscription plan name.
Optional but useful items
- Payment method details (last four digits of card, receipt screenshot).
- Screenshots of the subscription page, any error messages, or support correspondence.
- Reason for cancellation and desired outcome (refund, immediate cancellation, or non‑renewal).
Common mistakes
Not checking where you purchased
Many users try to contact Autodesk for subscriptions purchased via the App Store or Google Play; those must be cancelled through the store.
Verify whether your order was processed by Autodesk directly, Digital River (APAC store), Apple or Google before contacting support.
Missing order or account details
Requests can be delayed if you don’t provide an order number, invoice or the account email. Collect those before contacting support.
Also export critical project files before expiry - losing access to paid cloud services is an avoidable problem.
Comparative recap
Quick comparison table
| Platform | How to cancel | Period |
|---|---|---|
| Web (direct via Autodesk) | Contact Autodesk Support to cancel and request refund if within the return period. | monthly: 15, annual: 30 |
| Web (Digital River via Autodesk APAC store) | Use Digital River’s return‑my‑order process; provide the Digital River order number and follow instructions. | monthly: 15, annual/maintenance/quarterly/multi‑year: 30 |
| App Store / Google Play | Cancel and request refunds through Apple or Google store subscription management and support channels. | Subject to each store’s policies (refund windows vary) |
Takeaway
Refund windows are vendor‑specific: 15 days for monthly and 30 days for annual/longer terms when handled by Autodesk/Digital River.
Store purchases follow the store’s own rules, so check the platform you used to buy the subscription first.
After cancelling
Immediate actions
- Export and back up any important models, toolpaths and project data before access changes.
- Save receipts, support case IDs and correspondence related to the cancellation for follow-up.
Further steps
- If you expect a refund and do not receive confirmation, follow up with the same support channel and provide your case ID.
- If unresolved and you believe you have a statutory complaint, gather evidence and seek advice under Singapore consumer protection provisions.
Address
Autodesk Asia office
Autodesk Asia Pte Ltd
3 Fusionopolis Way, #10‑21 Symbiosis, Singapore 138633
Notes
Physical office addresses are typically not used for subscription cancellation; use the appropriate online support or store channels described above.
Keep a record of any support ticket numbers and correspondence for future reference.