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Cancel GAMMA
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Gamma service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Gamma: Easy Method
What is Gamma
Overview
Gamma is an AI-driven SaaS platform designed to simplify presentation and document creation using templates, a visual editor, and publishing tools.
It operates on a subscription model and integrates billing through Stripe for web subscriptions and via app stores for mobile installs.
Primary use cases
Users create visual presentations, documents, and short-form content quickly with AI-assisted layouts and templates.
Gamma is used for product decks, reports, quick publishing, and iterative design workflows.
How to cancel Gamma
Cancel via Gamma website (Stripe)
- Log into your Gamma account on the web.
- Go to Settings & Members → Billing Overview.
- Click Manage subscription via Stripe → Cancel subscription.
- Confirm the cancellation in Stripe; the subscription remains active until the end of the current term.
Cancel via mobile app stores
- If you subscribed through the Apple App Store or Google Play, manage or cancel through the respective store’s subscription settings.
- Gamma’s help pages do not document app-store cancellation steps; follow Apple or Google’s standard procedures for store-managed subscriptions.
What happens when you cancel
Access after cancellation
When you cancel a Stripe-managed subscription, your subscription typically stays active until the end of the paid period.
You retain access to plan features until the term expires; functionality is reduced only after the term ends.
Billing and renewal
Gamma requires cancellation at least 30 days before automatic renewal, according to their guidance.
If you receive a renewal notice, you have 30 days from the notice date to cancel to avoid renewal.
Will I get a refund?
Gamma’s stated refund window
Gamma’s Help Center states full refunds for Plus or Pro plans (monthly or annual) are available only if you contact Customer Support within the first 7 days of subscribing.
Contact Customer Support within that 7-day window to request a full refund for eligible plans.
Terms and limitations
Gamma’s official Terms of Use state "NO REFUNDS for any products or services purchased on or through the Services" and indicate no prorated refunds for mid-term cancellations.
There is a known policy tension: the Help Center offers a 7-day refund window while the Terms assert no refunds; outcomes may vary and contacting support promptly is important.
Gamma plans and pricing
Pricing table
| Plan | Period | Period | Features |
|---|---|---|---|
| GammaTime Weekly Subscription | S$17.98 | Weekly | Unlimited access to GammaTime short true-crime episodes |
| GammaTime Yearly Subscription | S$149.98 | Yearly | Unlimited access to GammaTime short true-crime episodes |
Notes about pricing
These prices apply to "GammaTime - Premium Shorts" on the Singapore App Store and are for the GammaTime video app, not the Gamma AI presentation product.
Official Gamma AI plan pricing is listed in USD and Singapore-dollar pricing for the AI product is not publicly available.
Your consumer rights in Singapore
Statutory protections
Under Singapore consumer protection laws and distance-selling rules, statutory rights may provide cancellation and refund remedies for online purchases.
These rights can limit the enforceability of strictly "no refunds" contractual terms in some circumstances.
Practical guidance
- Preserve receipts, renewal notices, and communication with Gamma or app stores.
- If you believe a term conflicts with local law, mention relevant Singapore consumer protection provisions when escalating.
- Consider filing a complaint with the Consumers Association of Singapore (CASE) if informal resolution fails.
Customer experiences
Positive feedback
Some users praise Gamma for a convenient visual editor, useful templates, and fast publishing capabilities.
Positive reviews highlight speed and ease for launching multiple presentations.
Negative feedback
Common complaints include poor customer service, delayed or generic responses, and difficulty obtaining refunds or cancellations.
Other negative reports mention UI confusion, upload/format issues, and unexpected or recurring charges.
Documentation checklist
What to gather before contacting support
- Account email and username used with Gamma.
- Subscription receipt or invoice (Stripe or app-store receipt).
- Cancellation confirmation or Stripe cancellation screen (if available).
- Renewal notice dates and any related emails.
- Bank/credit card statement entries showing charges.
- Screenshots of error messages, billing pages, or support replies.
How to present information
Provide a concise timeline: purchase date, renewal dates, cancellation attempts, and refund request dates.
Attach receipts and screenshots to support tickets to speed resolution.
Common mistakes
Assuming cancellation is immediate
Many users expect immediate termination after clicking "cancel." In Stripe-managed cases, cancellations usually keep the subscription active until the end of the current billing term.
Check the cancellation confirmation and end-of-term date to avoid surprises.
Using the wrong channel to request refunds
Requests made to app-store support when the subscription was billed via Stripe (or vice versa) can delay resolution.
Confirm how you were billed (Stripe vs App Store/Google Play) and contact the correct support channel promptly.
Comparative recap
Quick feature comparison
| Item | Gamma (web / Stripe) | Gamma (App Store / Google Play) |
|---|---|---|
| How to cancel | Settings & Members → Billing Overview → Manage via Stripe → Cancel | Cancel via Apple App Store or Google Play subscription settings |
| Refund policy | Help Center: full refund if requested within 7 days; Terms: "NO REFUNDS" | Managed by respective app stores' refund policies |
| Prorated refunds | Not provided (no prorated refunds per Terms) | Depends on app-store policies |
| Renewal notice / timing | Gamma requests cancellation 30 days before auto-renewal; 30 days to cancel after renewal notice | Follow app-store subscription management timelines |
| Common issues | Customer service responsiveness and unexpected charges reported | Users report similar billing and refund confusion with store-managed subscriptions |
How to use this table
Use this recap to identify which billing path applies to you and choose the correct cancellation and refund route.
Keep receipts and dates aligned with the relevant column (Stripe vs app store) before contacting support.
After cancelling
Next steps
- Save your cancellation confirmation (screenshot or email) and note the final access date.
- Monitor your payment method for any unexpected charges after the end of term.
Helpful links
- Gamma Help - How to manage or cancel your subscription
- Third-party summary of Gamma refund information
- User reviews on Trustpilot
- GammaTime - Premium Shorts (Singapore App Store listing)
Address
Company address
500 Yale Ave N, Seattle, Washington, 98109 US
Contact reminder
When contacting support or a consumer agency, include the address and all documentation listed in the checklist to help verification.