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Cancel GITHUB COPILOT
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I hereby notify you of my decision to terminate the contract relating to the Github Copilot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Github Copilot: Easy Method
What is Github Copilot
Short description
GitHub Copilot is an AI-powered code completion tool that suggests lines or blocks of code inside supported editors. It helps speed development by offering real-time suggestions based on the current file and project context.
How users typically use it
Developers use Copilot inside IDEs such as VS Code or JetBrains editors for boilerplate, tests, and routine implementations. It operates on a subscription model and requires an active plan for full features.
How to cancel Github Copilot
Cancel via the Web (direct GitHub purchase)
- Sign in to your GitHub account.
- Go to Settings → Billing & Licensing → Manage Subscription → Cancel.
- Follow the on-screen prompts to confirm cancellation; the subscription typically remains active until the period end.
- Reference: see a community guide for web cancellation steps: Postclic: Cancel GitHub Copilot.
Cancel via mobile app stores (Apple / Google)
- App Store (iOS/macOS): Open Settings → Apple ID → Subscriptions → GitHub Copilot and cancel there.
- Google Play (Android): Open Google Play Store → Subscriptions → GitHub Copilot and cancel there.
- Note: Apple and Google manage those subscriptions and refunds; GitHub does not process cancellations for store purchases. Community reference: Gist: Cancel via App Stores.
What happens when you cancel
Access and renewal
Cancellation typically takes effect at the end of your current billing period. You will retain access until that date.
If you cancel a store-managed subscription, the platform (Apple/Google) controls renewal and access timing.
Account changes and downgrade
After cancellation of a direct purchase, your account may be downgraded to Copilot Free or limited mode when the paid period ends.
Any organisation-managed features (for Business/Enterprise) will remain governed by your organisation's admin settings until the billing term ends.
Will I get a refund?
GitHub direct-purchase refund policy
- Direct purchases are generally non-refundable by default.
- GitHub may grant a full refund at its discretion if you cancel within one month of the initial purchase and contact support within five days after cancelling.
- Reference: summary of exceptions and timing: Postclic: Refund details.
App Store and Google Play purchases
- Refunds for App Store or Google Play purchases follow Apple’s or Google’s refund procedures respectively.
- GitHub does not handle refunds for subscriptions bought through these stores; contact Apple or Google support for refunds.
- Community reference for store-managed cancellations and refunds: Gist: App Store / Google Play notes.
Github Copilot plans and pricing
Pricing overview
Below are approximate Singapore Dollar (SGD) equivalents for Copilot plans using the provided conversion guidance.
GitHub charges in USD; final SGD amount depends on currency conversion and card/bank fees at billing.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Copilot Pro | ≈ S$13.50/month | Monthly (monthly) | Unlimited completions; 300 premium requests/month; access to advanced models |
| Copilot Pro+ | ≈ S$52.65/month | Monthly (monthly) | All Pro features; 1,500 premium requests/month; access to all models; GitHub Spark |
| Copilot Business | ≈ S$25.65/user/month | Monthly (monthly) | Team features: centralized management, IP indemnity, SSO, audit logs |
| Copilot Enterprise | ≈ S$52.65/user/month | Monthly (monthly) | Enterprise features: knowledge base, custom models, PR summaries; requires Enterprise Cloud |
Your consumer rights in Singapore
Cooling-off and digital services
Singapore provides a 14-day “cooling-off” period for unsolicited direct sales, but digital subscriptions that begin immediately may be excluded once access is granted.
Check the Infocomm Media Development Authority (IMDA) and Consumers Association of Singapore (CASE) guidance for digital services for precise applicability.
How GitHub policy interacts with local law
- GitHub’s stated refund and cancellation policies apply unless local consumer law mandates otherwise.
- If you believe local consumer protections apply, retain purchase records and contact CASE or IMDA for advice.
- For direct-purchase refund exceptions, act promptly (see refund timing rules above).
Customer experiences
Positive feedback
Many users report Copilot speeds up routine coding and helps write tests, forms, and boilerplate, improving developer productivity in editors like VS Code and IntelliJ.
Verified user reviews note significant time savings on simple tasks and useful real-time suggestions (TrustRadius reviews).
Negative feedback
Common complaints include inaccurate suggestions, missed edge cases, and limited context on large codebases.
Users also report occasional difficulty cancelling or unexpected billing during trials, and concerns about support responsiveness (user report summary).
Documentation checklist
What to gather before contacting support
- Order/receipt or payment transaction ID.
- Email address tied to the GitHub account and subscription start date.
- Screenshots of subscription status in GitHub Settings or the App Store/Google Play.
- Any cancellation confirmation emails or timestamps.
How to present your case
- State whether purchase was direct (GitHub) or via App Store / Google Play.
- Provide the date of purchase, cancellation date, and reason for refund request.
- Attach receipts and screenshots to speed up review.
Common mistakes
Example: Cancelling in the wrong place
Users sometimes try to cancel a store-managed subscription on GitHub.com - this will not stop App Store or Google Play billing.
Always cancel via the platform that handled the payment: Apple/Google for store purchases, GitHub Settings for direct purchases.
Example: Missing timing for refund requests
Another common error is missing the short windows for exception refunds (e.g., the one-month + five-day guideline for direct purchases).
If you expect a refund for a direct purchase, cancel promptly and contact support within the specified timeframe with receipts.
Comparative recap
Quick comparison of purchase channels
| Purchase channel | How to cancel | Refunds |
|---|---|---|
| Direct (GitHub web) | GitHub Settings → Billing & Licensing → Manage Subscription → Cancel | Generally no; exceptions possible if canceled within one month and support contacted within five days |
| Apple App Store | Settings → Apple ID → Subscriptions → GitHub Copilot | Follow Apple refund policy; GitHub does not handle these refunds |
| Google Play | Google Play Store → Subscriptions → GitHub Copilot | Follow Google Play refund policy; GitHub does not handle these refunds |
After cancelling
Immediate next steps
- Save cancellation confirmation and any emails or screenshots showing active-until date.
- Check your billing method for any final charges and keep receipts for records.
Useful links
- Community guide for App Store and Play cancellations: Gist on cancelling Copilot
- Step-by-step cancellation and refund summary: Postclic: Cancel GitHub Copilot
- User review summaries and reported issues: TrustRadius reviews
Address
Postal contact
GitHub, Inc. Attn: Customer Service, 88 Colin P. Kelly Jr. Street, San Francisco, CA 94107, United States of America
Notes on contacting by mail
Mail is typically slower; GitHub support via account settings or the platform used to purchase is the recommended route for faster resolution.